El Cerrito Honda
El Cerrito, CA
Filter Reviews by Keyword
By Type
Showing 524 reviews
Great experience, honest people, great cars. Silvia Garcia and Elsa Hudley were amazing in helping me choose my car. Great experience from the start! I was introduced to Elsa Hudley initially via pho Garcia and Elsa Hudley were amazing in helping me choose my car. Great experience from the start! I was introduced to Elsa Hudley initially via phone a month before my car was even in the market. She was steadfast in finding information and very prompt in checking for updates. Once in the dealership Silvia Garcia was very helpful in explaining all of the car options, as well as any specific questions regarding the car, accessories, financing and more updates on ETA of the car delivery. Once the car got to the dealership they installed all the accessories right away. A Special mention to Rick Guerin who very courteous in helping me finalize the purchase and go home with a brand new car! Very excited for the car of course but I was impressed in the sales team, their honesty and transparency throughout the whole process. Thanks! More
If you want to experience a enjoyable opportunity to If you want to experience a enjoyable opportunity to buy or lease a vehicle this is the place. Really nice down to earth people who treat you like If you want to experience a enjoyable opportunity to buy or lease a vehicle this is the place. Really nice down to earth people who treat you like family. I used to hate going into dealerships but Mark Dowling and his team at El Cerrito are truly one of a kind. Like dealing with a friends they are there to help you get what you want without the BS hassle and headaches. More
Me gusta mucho la atención de Silvia Garcia ella nos ayuda mucho con las co.pras de los vehículos me facina su atencion me doy por bien servido por su servicio siempre nos recibe con una bella sonrisa g ayuda mucho con las co.pras de los vehículos me facina su atencion me doy por bien servido por su servicio siempre nos recibe con una bella sonrisa gracias More
Stephen Arguino is polite and friendly but probably overworked. we were negotiating on a new vehicle via phone and email , with the final details being discussed through email when he completed ghoste overworked. we were negotiating on a new vehicle via phone and email , with the final details being discussed through email when he completed ghosted me for over 2 weeks. I didn't hear back from him so I had to reach out myself only to find out he had no clue who I was or what vehicle I was looking for. he pretty much wanted to start from scratch and find out which vehicle I wanted. I tried to keep my business local but unfortunately will have to branch out for better service. More
Michael Purvis was unprofessional, rude, disrespectful, and unreasonable. He lacks the qualities needed in this line of work and should have ethics training. Raising your voice at a customer who is merely and unreasonable. He lacks the qualities needed in this line of work and should have ethics training. Raising your voice at a customer who is merely asking if there is flexibility on the sticker price is insanely bad business, and a massive red flag. More