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El Cerrito Honda

El Cerrito, CA

4.9
524 Reviews

11755 San Pablo Ave

El Cerrito, CA

94530

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Showing 524 reviews

December 21, 2021

Told to call Wayne the service manager still no reply. Car hasn't been touched! More

by Amber07robinson
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wayne Rosemont
Dec 22, 2021 -

El Cerrito Honda responded

Amber07robinson, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better.

December 09, 2021

We worked with Silvia and she is an Amazing person and knowledgeable sales person, we would definitely work with her again. More

by Peacemaker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvia Garcia
Dec 10, 2021 -

El Cerrito Honda responded

Thank you, and have a fantastic day! Peacemaker, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Honda of El Cerrito

December 07, 2021

Great experience, honest people, great cars. Silvia Garcia and Elsa Hudley were amazing in helping me choose my car. Great experience from the start! I was introduced to Elsa Hudley initially via pho More

by Peterlee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Guerin, Elsa Hudley, Silvia Garcia
Dec 09, 2021 -

El Cerrito Honda responded

Peterlee, we are so happy to read such a great review about Honda of El Cerrito! Thank you, and have a fantastic day!

December 01, 2021

Silvia Garcías is the best sales consultant in the Bay Area there is no one else like her. More

by Jose.zambrano1111
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvia Garcia
Dec 03, 2021 -

El Cerrito Honda responded

Jose.zambrano1111, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

November 28, 2021

Very good and helpful.They make you feel comfortable and try to make the process easier. More

by russell.walker52mop
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvia Garcia
Nov 29, 2021 -

El Cerrito Honda responded

Hi Russell.walker52mop, thank you for taking the time to leave a review for us at Honda of El Cerrito. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 26, 2021

If you want to experience a enjoyable opportunity to If you want to experience a enjoyable opportunity to buy or lease a vehicle this is the place. Really nice down to earth people who treat you like More

by rickrussell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvia Garcia
Nov 29, 2021 -

El Cerrito Honda responded

Rickrussell, we are so happy to read such a great review about Honda of El Cerrito! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

October 21, 2021

Me gusta mucho la atención de Silvia Garcia ella nos ayuda mucho con las co.pras de los vehículos me facina su atencion me doy por bien servido por su servicio siempre nos recibe con una bella sonrisa g More

by Andeblue83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvia Garcia
Oct 25, 2021 -

El Cerrito Honda responded

Andeblue83, thank you for the high star rating! Please don't hesitate to reach out to us if there's anything more we can do!

October 09, 2021

Silvia was exceptional and on top of every aspect of our purchase.. ask fir her she is amazing More

by Vmontoya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Silvia Garcia, Rick Guerin, Jorge Flores
Oct 12, 2021 -

El Cerrito Honda responded

Vmontoya, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Honda of El Cerrito. Feel free to reach out to us if you need anything. Have a wonderful day.

September 30, 2021

Stephen Arguino is polite and friendly but probably overworked. we were negotiating on a new vehicle via phone and email , with the final details being discussed through email when he completed ghoste More

by Dave
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephen
Oct 02, 2021 -

El Cerrito Honda responded

Dave, We strive for 100% satisfaction and feel that anything less is unacceptable. We would appreciate the opportunity to talk with you further about your recent visit. Please contact Rick Guerin at 510-412-6160 at your convenience.

December 06, 2020

Michael Purvis was unprofessional, rude, disrespectful, and unreasonable. He lacks the qualities needed in this line of work and should have ethics training. Raising your voice at a customer who is merely More

by malcolm8che
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mehdi Nadimi, Michael Purvis
Dec 08, 2020 -

El Cerrito Honda responded

Hi Malcolm8che, We appreciate you taking the time to tell us about your recent visit. We never want our customer's experience to be less than exceptional, and are disappointed to hear how yours went. We Reached out Yesterday to try to resolve this issue and unfortunately could not we wish you the Best and thank you for your input.

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