Eide Ford Lincoln

My experience was very good I was very happy with the help Dana and Jesse gave me to get me 'on the road again' with a wonderful Ford Escape that will hopefully serve me for a I was very happy with the help Dana and Jesse gave me to get me 'on the road again' with a wonderful Ford Escape that will hopefully serve me for a long time. More

Do not shop here. Read the reviews online( yelp.com), they obviously take down all the terrible sales and service reviews. They have lied and gave the run around, totally damaged vehicle that was 'taken they obviously take down all the terrible sales and service reviews. They have lied and gave the run around, totally damaged vehicle that was 'taken care of, serviced by them etc. Pulled off the lot and pulled into the first place cause it wasn't running correctly. Cost over $3,000 to get running correctly, they said just give them the bill they would take care of it, that their service dept was busy. I'm now out around $4000.00 extra and filed court papers since they wouldn't respond or answer any calls. I do have the documentation I brought to their attention but got passed around and have to file legal papers costing more time and money! Bet they take this down immediately also cause they are dishonest and hide the truth. More

Love this place! I had an easy experience when buying a new truck. For once I found a dealership that works for the customer! I would recommend this to anyone! new truck. For once I found a dealership that works for the customer! I would recommend this to anyone! More

I was new to town and was looking at trading in 2 vehicles and replacing with one. Adam our salesman was very friendly and accommodating in setting up time to me with us to look at inventory. During vehicles and replacing with one. Adam our salesman was very friendly and accommodating in setting up time to me with us to look at inventory. During which time we had located a vehicle that would handle our needs such as 4 wheel drive and good handling in winter conditions (2009 Honda Ridgeline as recommended by salesman). I was looking at taking care of all financing myself. Adam was very accommodating in setting up to pick up our vehicles and have their appraiser look at them and get us a price. Which they did, however their trade in on these vehicles was about $4,000 less (between the two of them) than book had said was the value. I stated I would need more value for my trades to make the deal happen. Adam said he should be able to get a deal done that I would be happy with, this was around 7:30 PM on a Friday. I had to fill out some paperwork for him and he left. As i was thinking about it more in the lobby that night, I didn't prefer to do the deal that he was trying to put together, so that same evening I told him I would be looking else where for a vehicle where I could get a better trade value on my two vehicles and wanted to cancel any further dealings with them. (As I had said before I was doing my own financing). I went to a different dealership about 5 days later and found a 2 year newer Honda Ridgeline for around the same price range. They offered me $3,700.00 more in my trade in than Eide did so I completed the transaction. I might add that my wife loves the vehicle. Now is when things started to happen, about a month from when I was in Eide Ford on that evening I received a rejection letter from a bank in regard to financing a vehicle at Eide Ford. I shrugged it off as that must have been them trying to get a deal together and forgot to cancel it. Much to my dismay for the next month, and as far as two months later, I have received over 14 separate letters from different financial institutions each one pulling credit reports and causing a hit on my credit score. At which point I put call into the management and spoke with a Jesse (I think his name was) and was told he would look into it and get back to me, which I haven't heard a word from anyone to date and that has been over a month and a half (and don't expect any at this point anyway) All being said and done I will never be doing business with a company that either out of spite or incompetence was not or could not stop inquiries in to banks on a Friday evening (keep in mind I was doing my own financing as I had told the salesman) More

I went to Eide because of 2 reasons. First, they had a Jeep I was interested in. Second, I have been told by many people that they were a good, for the regular people, kind of dealership. Well, after ta Jeep I was interested in. Second, I have been told by many people that they were a good, for the regular people, kind of dealership. Well, after taking this Jeep for a ride and coming to an agreed price, thats when things stated to go awry. There were 2 items I wanted addressed before I paid for my Jeep. 1 was a heater issue and the other a gauge problem. I was told be my salesman that these would be taken care of. 4 days later after 7 calls to my salesman, he told mme my Jeep was ready to pick up. Now, for the purpose of this review, my Jeep was a 1997 wrangler. Its in great shape, and after being a Jeep owner for many years, I know they are tough and dependable. Well, 4 days after I purchased this Jeep, I went to MN for Christmas. When I arrived in MN, 450 miles from Bismarck, I had NO heat in the Jeep. I called My salesman in Bismarck, but got no return call. AS IT TURNED OUT, MY JEEP NEEDED A WATER PUMP, HEATER BLOWER RESISTER, THERMOSTAT, ALTERNATOR, AND A SERPINTENE BELT! I CAME TO FIND OUT, THERE WAS SO MUCH STOP LEAK IN THE COOLING SYSTEM, THE HEATER CORE WAS PLUGGED UP AND COULD NOT COOL THE ENGINE PROPERLY OR GENERATE ANY HEAT. AS A RESULT, THE HEATER BLOWER RESISTER AND THE ALTERNATOR WENT TO xxxx! THE SERP BELT WAS SO BAD IT BROKE IN HALF WHEN THEY TOOK IT OFF. SO, BECAUSE OF ALL THESE PROBLEMS, I WAS SUSPECT ABOUT THE INTENSE SAFETY INSPECTION THEY CLAIM THEY GIVE ALL THERE USED CARS. I WAS TOLD BY THE MECHANIC THAT REPAIRED THE JEEP THAT IF ANYONE CHECKED THIS BELT, THEY WOULD HAVE BEEN ABLE TO SEE IT WAS SHOT!! ALSO, IF ANYONE WOULD HAVE CHECKED THE COOLANT, THEY WOULD HAVE SEEN IT WAS BLACK IN COLOR AND CHANGED IT. AFTER I HAD THESE REPAIRS DONE, I HAD THE OIL CHANGED BECAUSE I DID NOT BELIEVE THAT IT WAS DONE EVEN IF MY SALESMAN TOLD ME THE JEEP WAS SERVICED. I TOOK THE OIL TO A LAB THAT TESTS OIL FOR VISCOSITY. THEY FOUND THAT THE OIL IN THE JEEP, THAT ACCORDING TO EIDE HAD BEEN CHANGED, WAS COMPARABLE TO OIL THAT HAD 5000 MILES ON IT. BOTTOM LINE: THE OIL WAS NOT CHANGED, AND I BELIEVE THAT THE JEEP WAS NOT INSPECTED AS EIDE CLAIMED. FURTHER MORE, IN THE BUYING PROCESS, MY SALESMAN TOLD ME THAT EVEN THOU THE JEEP WAS AS IS, IF SOMETHING MAJOR HAPPENED FOR A PERIOD OF TIME AFTER I PURCHASED THE JEEP, " WERE NOT GOING TO LEAVE YOU HANGING" WE WILL WORK WITH YOU! YESTURDAY, I WENT TO EIDE AND TOLD THEM ABOUT THE PROBLEMS I HAD, THEY TOLD ME "TOO BAD" WE HAD NO WAY OF KNOWING WHAT WOULD GO WRONG WITH THIS TRUCK. WELL, I BELIEVEE THAT IF THEY WOULD HAVE CHECKED OUT THIS JEEP, THEY WOULD HAVE FOUND THE PROBLEMS AND SOME OF THESE $800.00 IN REPAIRS AND COSTS COULD HAVE BEEN AVOIDED! SO, USED CAR BUYERS BEWARE!!! I HOPE, FOR ALL THE USED CAR BUYERS OUT THERE THAT MINE WAS AN ISOLATED INNCIDENT, BUT IT REALLY MAKES YOU WONDER, HOW ARE THEY INSPECTING THESE USED CARS. TO FINISH, I'M NOT DONE YET. I HAVE PROOF OF THE NO OIL CHANGE, PROOF OF THE BELT AND STATEMENTS FROM MECHANICS STATING THAT ALL OF THE REPAIRS, EXCEPT THE WATER PUMP, COULD HAVE BEEN AVOIDED HAD THIS JEEP BEEN INSPECTED. VERY BOTTOM LINE; SHAME ON EIDE FOR NOT INSPECTING THIS JEEP, BUT SHAME SHAME SHAME ON ME FOR TAAKING THE WORD OF A NO SO TRUTHFULL SALESMAN AND NOT CHECKING OUT MY OWN JEEP BEFORE I WENT ON MY TRIP. I KNOW THAT I WILL NEVER BUY OR USE EIDE FORD FOR ANYTHING BUT A BAD REFERENCE IN THE FUTURE!! MARCOTHEAMERICAN More

I have a very pleasant experience with Ardeen Muller. I went in on a short notice on a Monday to look for a new car and Ardeen took the time to show me all of the different Ford Focus cars available. He h went in on a short notice on a Monday to look for a new car and Ardeen took the time to show me all of the different Ford Focus cars available. He helped me pick out a new 2014 Ford Focus based on what I do for a loving and Ardeen knows my jobs and the car he helped recommend has been very good. He took the time to answer all of my questions and showed me a number of different Focuses and I have a very pleasant new care buying experienced. I would recommend Ardeen Muller to anybody looking to buy a Ford and I will be a Ford customer for a long time to come. More

Eide Ford has exceptional customer service! David Boehm made sure all my questions were answered and satisfied with the purchase many weeks after the transaction was finalized. Competitive pricing, custom made sure all my questions were answered and satisfied with the purchase many weeks after the transaction was finalized. Competitive pricing, customer satisfaction, and follow up even after the purchase gives this dealership a definite 5 star experience! More