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Eide Ford Lincoln
Bismarck, ND
537 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 537 reviews
March 19, 2015
Great Ford Edge I personally recommend this dealership to anyone. This dealership has great vehicles and a great customer service. I purchased Ford Edge and my experi I personally recommend this dealership to anyone. This dealership has great vehicles and a great customer service. I purchased Ford Edge and my experience was very pleasant! More
by Jam
Employees Worked With
Moneer Nyazi
March 19, 2015
Finance and Sales Department are Great I have been dealing with Eide Ford for 13 years, and would not consider another dealership. They have always gone out of their way to make me feel co I have been dealing with Eide Ford for 13 years, and would not consider another dealership. They have always gone out of their way to make me feel comfortable and welcome. Sales is low pressure, great selection of vehicles, If they do not have what I want they have always offered to locate one for me. Finance department has always made me feel very welcome, and have done a great job to accomodate me. Service department will always work to get me in to my Schedule. More
by Greg
Employees Worked With
Jesse Peterson, Deno Muller, Casey Neumann
October 07, 2014
Awesome Service and Great Value I originally entered the dealership to find out what Eide Ford would give me for my vehicle with no intention to purchase anything that afternoon, I w I originally entered the dealership to find out what Eide Ford would give me for my vehicle with no intention to purchase anything that afternoon, I was already working with another dealership. I was absolutely taken back at the level of service my salesman David Boehm was able to offer. I ended up walking out of the dealership that day with a 2015 Ford Fusion which I absolutely love. From my first step into the dealership to my last step out I was offered the absolute best quality of service I have ever experienced at a dealership. I was also taken back by the finance departments willingness to work with me and my financial situation, which is rare as a college student! I have never been through an easier car buying process. Eide Ford's finance department is far superior to any other finance department I have ever experienced. The level of service I was offered was amazing and I cannot wait to tell everyone about it and I cannot wait to purchase my next vehicle from David and the team at Eide Ford. More
by Sean Davis
Employees Worked With
David Boehm
August 11, 2014
Horrible customer service Very poor customer service. Will not even consider buying a vehicle from them. Have given them multiple chances, but I've had enough of them and lack Very poor customer service. Will not even consider buying a vehicle from them. Have given them multiple chances, but I've had enough of them and lack of customer service. More
by Fordgal9
Employees Worked With
Travis?? Parts
July 04, 2014
My experience was very good I was very happy with the help Dana and Jesse gave me to get me 'on the road again' with a wonderful Ford Escape that will hopefully serve me for a I was very happy with the help Dana and Jesse gave me to get me 'on the road again' with a wonderful Ford Escape that will hopefully serve me for a long time. More
by Mary Haakenson
Employees Worked With
Dana, Jesse
April 21, 2014
FALSE INFORMATION I have given this review because I truly feel I was screwed on a 2010 Ford Focus I purchased from them. I dealt with a salesman named Josh, he was a v I have given this review because I truly feel I was screwed on a 2010 Ford Focus I purchased from them. I dealt with a salesman named Josh, he was a very nice and very kind to deal with. However, he is new to the car world. I told him very strict parameters, I wanted something with good fuel mileage, grey or charcoal in color, under 100k, and in a certain price range. He stated " Well I have this 2010 Ford Focus that gets 38 miles to the gallon on the highway, and 24 in town. It had correct color, miles, and great fuel economy so I purchased this vehicle. After driving it two weeks, I call back in and told Josh my concern that It hadn't went over the 25 mpg mark. He said to reset the mileage, so I did. I tried it again under various conditions driving with tail winds, at 65 mph, everything and the car will not get over 25 MPG in any condition. I have called a second time to try and figure out what is going on, because in my opinion I was told that I would get 30 miles to the gallon on average. The managers don't want to stand behind there product, and want to feed me a line of B.S. and say that I don't have a valid complaint. Yes, it is 4 years old, with 83K on it but then don't tell someone that's what it gets. I feel I got screwed, and there managers don't want to even look to compensate anything and were horrible to work with, how they ever got there is unknown. I wasn't looking to get anything for free, just looking for what I had asked for in this vehicle and I was told I would get and obviously its two different things. I wouldn't' recommend any single person to buy from them, and have no respect for customers. More
by c4hammer9
Employees Worked With
Josh, and store manager Jessi Peterson
February 27, 2014
Do not shop here. Read the reviews online( yelp.com), they obviously take down all the terrible sales and service reviews. They have lied and gave the run around, totally damaged vehicle that was 'taken they obviously take down all the terrible sales and service reviews. They have lied and gave the run around, totally damaged vehicle that was 'taken care of, serviced by them etc. Pulled off the lot and pulled into the first place cause it wasn't running correctly. Cost over $3,000 to get running correctly, they said just give them the bill they would take care of it, that their service dept was busy. I'm now out around $4000.00 extra and filed court papers since they wouldn't respond or answer any calls. I do have the documentation I brought to their attention but got passed around and have to file legal papers costing more time and money! Bet they take this down immediately also cause they are dishonest and hide the truth. More
by Jelly11
Employees Worked With
LaMonte, Peterson, White
February 06, 2014
Love this place! I had an easy experience when buying a new truck. For once I found a dealership that works for the customer! I would recommend this to anyone! new truck. For once I found a dealership that works for the customer! I would recommend this to anyone! More
by lylelord
Employees Worked With
Darrel D. And Casey
January 22, 2014
I had been looking for a used truck in the 25K range and went through several dealerships. I was unable to find a satisfactory used vehicle at any dealership. I was offered to look at a hold over 2013 unit went through several dealerships. I was unable to find a satisfactory used vehicle at any dealership. I was offered to look at a hold over 2013 unit (brand new). I wasn't sure if it would be within my price range. I proceeded to test drive and fell in love with the truck. I price checked at both bill Barth ford in Mandan as well as Eide ford in Bismarck. I looked at the exact same truck, using the same trade in vehicle. Eide was able to beat bill Barth by $8,000. There was only a $500 difference in trade in value, the rest of the difference was Eide discounts on the new vehicle. Working with Dana was easy and he was able to answer every question we had. I did not have an appointment and Dana spent over 2 hours with us on a Saturday and stayed late to help us. We did not make our final decision until Sunday. Dana worked with us (over a cell phone) for more than an hour on Sunday and reserved the truck for us. On Monday, I was able to show up and get started on paper work.... By the way, I utilize a tunnel cover on a weekly basis and asked if they could include one in the sale. Dana worked with management and was not only able to include one, but the service department also installed it prior to giving me the vehicle, no reservation, they just got it done. Thanks to Dana and the shop manager At Eide service for getting this completed. It is greatly appreciated. Dana then spent another 1.5 hours showing me the vehicle and ensuring I was well informed about all of the features. I Am extremely grateful for the time and hassle free service provided through Eide and specifically Dana. I would recommend using Dana at Eide ford to anyone. It was not until a day later, when talking to a friend, that they stAted her entire family has purchased through Dana and they will only purchase through Dana, as he is excellent to work with. My only complaint is the ford credit services. In order to get some of the rebates, ford requires financing through them. They are at 7.8%. I can get the same loan at gate city for 2.04%. Needless to say, ford trucks are great, but ford financing is a rip off. Make sure And check out the rates at your local bank before purchasing. More
by Ddroeder
Employees Worked With
Dana shoemaker
January 10, 2014
I was new to town and was looking at trading in 2 vehicles and replacing with one. Adam our salesman was very friendly and accommodating in setting up time to me with us to look at inventory. During vehicles and replacing with one. Adam our salesman was very friendly and accommodating in setting up time to me with us to look at inventory. During which time we had located a vehicle that would handle our needs such as 4 wheel drive and good handling in winter conditions (2009 Honda Ridgeline as recommended by salesman). I was looking at taking care of all financing myself. Adam was very accommodating in setting up to pick up our vehicles and have their appraiser look at them and get us a price. Which they did, however their trade in on these vehicles was about $4,000 less (between the two of them) than book had said was the value. I stated I would need more value for my trades to make the deal happen. Adam said he should be able to get a deal done that I would be happy with, this was around 7:30 PM on a Friday. I had to fill out some paperwork for him and he left. As i was thinking about it more in the lobby that night, I didn't prefer to do the deal that he was trying to put together, so that same evening I told him I would be looking else where for a vehicle where I could get a better trade value on my two vehicles and wanted to cancel any further dealings with them. (As I had said before I was doing my own financing). I went to a different dealership about 5 days later and found a 2 year newer Honda Ridgeline for around the same price range. They offered me $3,700.00 more in my trade in than Eide did so I completed the transaction. I might add that my wife loves the vehicle. Now is when things started to happen, about a month from when I was in Eide Ford on that evening I received a rejection letter from a bank in regard to financing a vehicle at Eide Ford. I shrugged it off as that must have been them trying to get a deal together and forgot to cancel it. Much to my dismay for the next month, and as far as two months later, I have received over 14 separate letters from different financial institutions each one pulling credit reports and causing a hit on my credit score. At which point I put call into the management and spoke with a Jesse (I think his name was) and was told he would look into it and get back to me, which I haven't heard a word from anyone to date and that has been over a month and a half (and don't expect any at this point anyway) All being said and done I will never be doing business with a company that either out of spite or incompetence was not or could not stop inquiries in to banks on a Friday evening (keep in mind I was doing my own financing as I had told the salesman) More
by GaylenVicky
Employees Worked With
Adam
