
Eide Ford Lincoln
Bismarck, ND
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A positive car buying experience. From appraising a trade-in, to sales, to doing paperwork—It was a professional staff at Eide Ford. I recommend this dealership! It was a positive exp From appraising a trade-in, to sales, to doing paperwork—It was a professional staff at Eide Ford. I recommend this dealership! It was a positive experience. More
Lemon I purchased a vehicle from Eide over Christmas for my husband. Now, I must say that the sales side of this transaction was wonderful. Mike was great t I purchased a vehicle from Eide over Christmas for my husband. Now, I must say that the sales side of this transaction was wonderful. Mike was great to work with and he answered all of my questions. He insured me the vehicle went through a comprehensive mechanical review and that it was sound with a clean car fax. As this was a surprise for my husband, and it's a unicorn of a truck, everything was done via email and fed ex. I was never provided paperwork showing the mechanical review. Due to a shipping mishap, we flew out to get the vehicle and drove it back from North Dakota to Denver. When we got it back to Denver we immediately had to replace the starter and the radiator. Then the fuel injectors, the coils and then the entire engine. Now we are replacing fuel lines. The mechanics we went to said that it was obvious that this vehicle had major work and repairs done earlier by the sheared off bolts and crappy silicone job on/around the cams. They also stated that some, if not all, of these items should have been caught and that we should demand our money back. When we reached out to Eide they pretty much refused to talk to us. I've asked numerous times to see the mechanical inspection I was told was done with no return of phone call or email. I asked to speak with the GM and was also denied. The service manager didn't respond to our request and the service associate we did speak to couldn't tell us what inspection was done. Their customer service after the sale has been pretty much awful. We can't even get the xxxx thing registered because they sent incorrect paperwork twice. This vehicle has been in the shop longer than we've been able to drive it. This is frustrating to say the least! We are in over 15k at this point and that's not including the inconvenience or the rental car we have had to rent. I feel completely scammed by Eide and would strongly recommend you take your business elsewhere. More
Great customer service Deno at Eide Ford is great to work with. Very friendly and great customer service! We always look for him when we are looking for a new vehicle. Ryn Deno at Eide Ford is great to work with. Very friendly and great customer service! We always look for him when we are looking for a new vehicle. Ryne in finance was very helpful and patient in explaining everything and answering all our questions. More
Great service The service we got from our salesman was above expectation he was very good and explained everything. We were happy with the service in getting items The service we got from our salesman was above expectation he was very good and explained everything. We were happy with the service in getting items put on our pickup in a timely manner. More
Great to work with Traded in my F-150 for a newer one. Eide Ford and Joe were great to work with, pick up was just as advertised, fast and courteous service. Thank you! Traded in my F-150 for a newer one. Eide Ford and Joe were great to work with, pick up was just as advertised, fast and courteous service. Thank you! More
I delt with deno what a top natch sales man made everything The sales people are really friendly and make the stress of buying a vehicle really fun and easy I would recommend eide Ford to anybody The sales people are really friendly and make the stress of buying a vehicle really fun and easy I would recommend eide Ford to anybody More
Came from Miami to North Dakota I live in Miami, FL and Jason was great in getting me the right deal for my F 250. The truck as just as just as clean as advertised. They had everth I live in Miami, FL and Jason was great in getting me the right deal for my F 250. The truck as just as just as clean as advertised. They had everthing ready for me and even picked me up at the airport. They had me on the road in less than 15 min. This was the simplest, and best car buying experience I have ever had. It was defiantly worth the trio and 2,000 mile drive back home. I will do it again no questions asked! More
Great to work with! Sheldon helped me with my first car purchase, great guy to work with! The guys at Eide Ford were very helpful through the whole process. Sheldon helped me with my first car purchase, great guy to work with! The guys at Eide Ford were very helpful through the whole process. More
Staff was outstanding. Starting with the sales person Fran, she had complete knowledge of the vehicle I was interested in and wound up buying. She clearly explained all the Starting with the sales person Fran, she had complete knowledge of the vehicle I was interested in and wound up buying. She clearly explained all the features and options of the vehicle. She thoroughly described the paperwork and process to close the deal, including all the various options available. This same professionalism was demonstrated by the financial person. I'm sorry I cannot remember his name. Everyone I came in contact with at Eide Ford was pleasant and professional. Ps the software for this software required that I check a name in order to submit the review so I checked one but the person I dealt with, Fran, was not on the list. More
Vehicle issues Very disappointed test drove a pickup everything was good with it. At the end of the test drive checking fluids noticed there was no oil on transmissi Very disappointed test drove a pickup everything was good with it. At the end of the test drive checking fluids noticed there was no oil on transmission dipstick. At the beginning when I was dealing with the salesman he informed me that they went through all the filters and fluid. They had either missed it or he lied. Same day a friend was trading in a vehicle they tried to knock 800$ off for a cracked windshield then they vehicle they purchased 40,000$+ had two chips and they didn’t offer to fix them. Also the pickup they bought have a built in DVD player and the lady said it worked and guess what it doesn’t... More