
Eide Ford Lincoln
Bismarck, ND
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Joe is great towith, always gets back you promptly.The Joe is great to with, always gets back you promptly. The guy I wrote the check to seemed rather confused and had the wrong total I owed, my son had Joe is great to with, always gets back you promptly. The guy I wrote the check to seemed rather confused and had the wrong total I owed, my son had to tell him what the total should be. More
Car buying is about the worst job I have. I went to Eide because of a TV ad while waiting for an appointment with the VA. I was impatient, borderline rude, because the first sales person I approached palm because of a TV ad while waiting for an appointment with the VA. I was impatient, borderline rude, because the first sales person I approached palmed me off on Ryan. He was patient, very much willing to listen and not shaken with my explanation of why my seating requirements are what they are. Within 45 minutes we had made a deal, talked about the down payment met with the accessories manager, Kim, and was on my way. The seating equipment arrived late last week, I had my today appointment exchanged keys and then I got to meet Mike who is the closing specialist. What a genuine pleasure those few minutes were. Really. And Mike is a disabled veteran. Great job Eide. "Thank you for your service" is ordinarily pretty superficial. A good job rings truer. Thank you Eide for what you do. Back to Ryan who moved the boxed junk from my trade to the new vehicle. Then he took the time to familiarize me with some of the new features. He slipped a cap on this old farmer and my wife and cruised home. Closing and all of the paper shuffling took barely 90 minutes. What a team. What a good experience. Thank you. Thank you for the service. More
I looked across the region for competitive pricing & service, Eide was in the mix. Dakota and his team worked with me on my trade-in and took care of me during the purchasing process. service, Eide was in the mix. Dakota and his team worked with me on my trade-in and took care of me during the purchasing process. More
Every one treated me exceptionally well and professionally. They were courteous and worked around the hours I was available to come in which meant they had to stay late one night. professionally. They were courteous and worked around the hours I was available to come in which meant they had to stay late one night. More
It was a great experience. Dalton the salesman was very informed on the product. The financial dept was great. Thank you. Would recommend the deaketship. informed on the product. The financial dept was great. Thank you. Would recommend the deaketship. More
The vehicle we bought is beautiful and exactly what my son wanted. Hence, why we bought it. Alex with sales and Chris in financing were both great to work with. I especially liked Chris and my son enjoyed son wanted. Hence, why we bought it. Alex with sales and Chris in financing were both great to work with. I especially liked Chris and my son enjoyed talking dirt bikes with Alex which kept him entertained while we waited. With that said - I’ll never use this dealership again. The sale took forever when it should have been quick and painless. We booked an appointment and Alex was right on time and ready for us. However, he repeatedly had to wait for his manager to give him the amount of our trade and track him down to get this number. The trade wasn’t a great price but understandable with the issues his manager who appraised it found. I could deal with this. However, on top of waiting far too long to get this low “gift” of a number his manager was the most unbudging, nonnegotiable person I have ever found in my entire life of buying vehicles. Unable to go down $200 whole dollars on a vehicle I’m paying $14,500 for and not getting much of a trade value at all? That’s honestly ridiculous. Especially after waiting over an hour just for him to give the sheet of paper for the trade value. When questioning Alex he said there was no way his manager was doing anything additional and he apologized. He did go ask for the $200 for me after saying $500 was a definite no and came back with a definite no. We’ve bought 2 brand new vehicles in the last 3 years and 2 used (before this one). Everyone negotiated something, even if it was only $200-$500. Something. And all these sales took much less time even on a crazy busy day, with far less time to provide a simple trade-in value. (Especially if you aren’t giving much of anything for it.) So, yes, I bought the car as I had driven 3 hours one way for this specific vehicle. Lesson learned. It’s my own fault, I’m well aware of this. We’ve got one vehicle left to swap out this year and I have a much different game plan as I have learn some important lessons and will be going somewhere where that managers/owners are far more friendly/customer service oriented, negotiable and WAY faster. So, kudos to Chris and Alex but they were the only good part of the deal. More
As always has been the case, I had a great experience upgrading to a new 2021 F-150. Megan, Mike and Chris were all great and made the process very quick, easy and enjoyable. Thanks again Eide Ford. T upgrading to a new 2021 F-150. Megan, Mike and Chris were all great and made the process very quick, easy and enjoyable. Thanks again Eide Ford. Thank Megan, Mike and Chris. I'll be back. More
We were very pleased with our experience at Eide Ford. Nate La Chance did a great job helping us find the right pickup. He was not pushy, but did everything he could to get us a deal that we could accept. Nate La Chance did a great job helping us find the right pickup. He was not pushy, but did everything he could to get us a deal that we could accept. After the urchase he explained in detail the functions on the new truck! Thank you. More
I’m so impressed with the service department at Eide Ford. The service manager Lee, has gone above and beyond in every way, for me. I bought a vehicle from Eide Chrysler down the road, and started havin Ford. The service manager Lee, has gone above and beyond in every way, for me. I bought a vehicle from Eide Chrysler down the road, and started having brake problems the very next day. Their service department wouldn’t even look at the car without charging $120 for a diagnosis. They insisted the car was fine when they sold it to me. Lee and his service department looked at my car, and fixed the problem for free. A month later I started having even more serious problems with the car. Lee got it right in to diagnose, determined it needed a new motor, and didn’t quit until he got approved a brand new one put in my car, for absolutely no charge. Lee also arranged for a beautiful vehicle to drive until my car is fixed. I’ve never experienced such commitment, diligence, and advocacy for the customer, as I have with Lee at Eide Ford. I’ll never go anywhere else! Thanks Lee!! More