Eide Ford Lincoln
Bismarck, ND
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The vehicle we bought is beautiful and exactly what my son wanted. Hence, why we bought it. Alex with sales and Chris in financing were both great to work with. I especially liked Chris and my son enjoyed son wanted. Hence, why we bought it. Alex with sales and Chris in financing were both great to work with. I especially liked Chris and my son enjoyed talking dirt bikes with Alex which kept him entertained while we waited. With that said - I’ll never use this dealership again. The sale took forever when it should have been quick and painless. We booked an appointment and Alex was right on time and ready for us. However, he repeatedly had to wait for his manager to give him the amount of our trade and track him down to get this number. The trade wasn’t a great price but understandable with the issues his manager who appraised it found. I could deal with this. However, on top of waiting far too long to get this low “gift” of a number his manager was the most unbudging, nonnegotiable person I have ever found in my entire life of buying vehicles. Unable to go down $200 whole dollars on a vehicle I’m paying $14,500 for and not getting much of a trade value at all? That’s honestly ridiculous. Especially after waiting over an hour just for him to give the sheet of paper for the trade value. When questioning Alex he said there was no way his manager was doing anything additional and he apologized. He did go ask for the $200 for me after saying $500 was a definite no and came back with a definite no. We’ve bought 2 brand new vehicles in the last 3 years and 2 used (before this one). Everyone negotiated something, even if it was only $200-$500. Something. And all these sales took much less time even on a crazy busy day, with far less time to provide a simple trade-in value. (Especially if you aren’t giving much of anything for it.) So, yes, I bought the car as I had driven 3 hours one way for this specific vehicle. Lesson learned. It’s my own fault, I’m well aware of this. We’ve got one vehicle left to swap out this year and I have a much different game plan as I have learn some important lessons and will be going somewhere where that managers/owners are far more friendly/customer service oriented, negotiable and WAY faster. So, kudos to Chris and Alex but they were the only good part of the deal. More
As always has been the case, I had a great experience upgrading to a new 2021 F-150. Megan, Mike and Chris were all great and made the process very quick, easy and enjoyable. Thanks again Eide Ford. T upgrading to a new 2021 F-150. Megan, Mike and Chris were all great and made the process very quick, easy and enjoyable. Thanks again Eide Ford. Thank Megan, Mike and Chris. I'll be back. More
We were very pleased with our experience at Eide Ford. Nate La Chance did a great job helping us find the right pickup. He was not pushy, but did everything he could to get us a deal that we could accept. Nate La Chance did a great job helping us find the right pickup. He was not pushy, but did everything he could to get us a deal that we could accept. After the urchase he explained in detail the functions on the new truck! Thank you. More
I’m so impressed with the service department at Eide Ford. The service manager Lee, has gone above and beyond in every way, for me. I bought a vehicle from Eide Chrysler down the road, and started havin Ford. The service manager Lee, has gone above and beyond in every way, for me. I bought a vehicle from Eide Chrysler down the road, and started having brake problems the very next day. Their service department wouldn’t even look at the car without charging $120 for a diagnosis. They insisted the car was fine when they sold it to me. Lee and his service department looked at my car, and fixed the problem for free. A month later I started having even more serious problems with the car. Lee got it right in to diagnose, determined it needed a new motor, and didn’t quit until he got approved a brand new one put in my car, for absolutely no charge. Lee also arranged for a beautiful vehicle to drive until my car is fixed. I’ve never experienced such commitment, diligence, and advocacy for the customer, as I have with Lee at Eide Ford. I’ll never go anywhere else! Thanks Lee!! More
Dustin was very knowledgeable, friendly, NOT pushy and super informative! We were received well and treated with respect. Dustin is a Veteran of the military and we appreciate his service! super informative! We were received well and treated with respect. Dustin is a Veteran of the military and we appreciate his service! More
Megan was great to bring vehicle to us to try out snd found a vehicle that we wanted with equipment and color. Very easy to work with. found a vehicle that we wanted with equipment and color. Very easy to work with. More
Called Ryan Hartle ahead of time and said we would be in to look at a new truck we seen online. When we got there he had it ready for a test drive. Ryan explained everything we needed to know about the truc to look at a new truck we seen online. When we got there he had it ready for a test drive. Ryan explained everything we needed to know about the truck. We had gone there to just take a look and decided to buy that day because of Ryan and the great experience from everyone there. More
Deno does a fantastic job. He is personable and professional. He makes it easy to purchase vehicles. Josh does an amazing job at showing how everything in the vehicles works. professional. He makes it easy to purchase vehicles. Josh does an amazing job at showing how everything in the vehicles works. More