Eide Chrysler Dodge Jeep Ram
Bismarck, ND
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Best experience and service that was hands down the best. Dustin went through the options and found the best vehicle for me and I am extremely happy with it. best. Dustin went through the options and found the best vehicle for me and I am extremely happy with it. More
Sales staff was great. Dealership as a whole was good. Feel like there was still room to negotiate more on the price, but the vehicle is pretty great. Feel like there was still room to negotiate more on the price, but the vehicle is pretty great. More
Positives- Heather's energy and enthusiasm, general vehicle knowledge, detail on showing vehicle features, Kaleb - kind person, Randy - outstanding, loved his "get it done" straightforword approach wit vehicle knowledge, detail on showing vehicle features, Kaleb - kind person, Randy - outstanding, loved his "get it done" straightforword approach with negotiation, respectful attitude. Negatives- several times questions were answered with and "I don't know"since vehicle is a Hyundai and less familiarity. I would prefer your hearing "I can find out." Also one salesperson started working with other customers during the middle of negotiation process. Also, I was asked to circle what payment plan I would prefer when the salesperson did not even ask how I would be paying for the vehicle. I was not even planning to finance. It would have been helpful for salesperson to know that up front. Also, I found the exact information on pricing for warranty to be very difficult to obtain, it was not straightforward at all. More
Do Not Buy without an Independent Mechanic Inspection Never buy a used vehicle even, if it is just a few months old, (or new one for that matter) without taking it an independent mechanic for a full diagn Never buy a used vehicle even, if it is just a few months old, (or new one for that matter) without taking it an independent mechanic for a full diagnostic and visual inspection of all aspects of the car. Eide Chrysler will tell you that the car has been inspected top to bottom, when in actuality it isn't. All they do is perform the 16-point check which measures things like tire tread depth and fluid levels. Without an independent diagnostic and inspection you will end up with a vehicle that has multiple issues which should have easily been caught by the dealership. When brought to their attention, you MIGHT get the simplest of things fixed after numerous discussions with them. I have dealt with multiple quality Jeep/Chrysler dealerships in the past 20 years, and Eide Chrysler it NOT a reputable dealership. More
We appreciated our no-pressure sale experience with Dylan. He was very helpful, honest, and knowledgeable — super easy to work with. I would recommend this dealership. Dylan. He was very helpful, honest, and knowledgeable — super easy to work with. I would recommend this dealership. More
They have wonderful friendly people working there to help you with getting a new car with ease. They will treat you right and they also have some good deals going on. you with getting a new car with ease. They will treat you right and they also have some good deals going on. More
Dylan at Eide Chrysler was excellent, I will be recommending him and Eide to all my friends and family. Dylan took the time to listen to my wants and found the perfect vehicle for me. Awesome exper recommending him and Eide to all my friends and family. Dylan took the time to listen to my wants and found the perfect vehicle for me. Awesome experience. More
I live near Grand Forks, ND. My 2004 Honda Accord with 281,000 miles is finally wearing out. Eide Chrysler in Bismarck had the exact vehicle I wanted to replace it, a 2018 Honda Pilot. Because of the COVI 281,000 miles is finally wearing out. Eide Chrysler in Bismarck had the exact vehicle I wanted to replace it, a 2018 Honda Pilot. Because of the COVID-19 virus, I didn't want to travel there. Nick and Jeremy were very helpful and professional. Jeremy "met" with my husband and me via computer and phone. Nick brought the Pilot to the Eide dealership in Grand Forks the next day so we could complete the deal. I am very pleased with the Pilot and my experience dealing with Eide Chrysler of Bismarck, ND. More
Great salesman, buying process took forever, but all in all a good experience. Very good pricing on the vehicle we purchased and good flexibility on trade on pricing. all a good experience. Very good pricing on the vehicle we purchased and good flexibility on trade on pricing. More