Edwards Nissan
Council Bluffs, IA
Filter Reviews by Keyword
By Type
Showing 470 reviews
After doing considerable research and experiencing heavy pressure and promises from other dealers, I chose to go to Lake Manawa Nissan. I had heard good things about them and decided to give them a try. F pressure and promises from other dealers, I chose to go to Lake Manawa Nissan. I had heard good things about them and decided to give them a try. From the very first email, I began working with Rob Davidson. Never once did I feel pressured or was I buried in emails telling me I needed to decide now. He truly worked with me and took the time to learn exactly what I was looking for in both a vehicle and price. The day I went to look, was the day I found my beautiful 2007 KIA Sorrento. It was exactly what I was looking for but I was concerned about financing. Rob never settled for anything less and met my every expectations and then some. From the moment I made the decision to purchase this vehicle the process went smoothly and Rob was with me through the entire process. I never once felt pressured or like this was my only option. Rob Davidson acted more like a friend than a salesman. Lake Manawa Nissan has a real down to earth individual in Rob Davidson. An individual who can successfully meet and exceed every customer's needs without leaving them feeling as though they had to make sacrifices in satisfaction. A heartfelt thank you again to Rob Davidson!!! More
Teddy Graybill was an outstanding salesperson. We originally contacted him regarding a used Nissan Rogue we saw online. I was out of town and by the time I came back the vehicle had been sold. Tedd originally contacted him regarding a used Nissan Rogue we saw online. I was out of town and by the time I came back the vehicle had been sold. Teddy creatively found a way to get me into a new Rogue and kept the price at one I was comfortable with. It was a better price than any other dealer would give me. He's upfront and worked hard to come to the terms I needed on the purchase. He was diligent in making sure all I needed was taken care of even though some required some creative solutions on his part. Look over your docs carefully but if there are any discrepancies, Teddy will make sure it gets straightened out. LOVE my Rogue and LOVE Teddy. Giving Teddy an A+++ More
Having purchased three cars from Lake Manawa Nissan/Kia, we felt very comfortable doing it again. But I have to say, this was by far the best and easiest purchase we have made yet. If Clint is not the best we felt very comfortable doing it again. But I have to say, this was by far the best and easiest purchase we have made yet. If Clint is not the best car salesman we have ever met, we would love to meet the person that is. He spent several hours with us, and was very helpful in helping us decide what it was that we were looking for. He uses no pressure tactics, and his sense of humor made what can be a stressful experience into a fun experience. We would definitely buy another car there, and we would recommend Clint to any of our friends! More
We were looking for a used vehicle and had looked around at several different dealerships. When we got to Nissan Kia we were greeted right away by Antonio. We could not have been happier. Antonio helped at several different dealerships. When we got to Nissan Kia we were greeted right away by Antonio. We could not have been happier. Antonio helped us look at a lot of different vehicles that we were interested in and went on a lot of test drives with us. He answered all of our questions and was very knowledgeable. Once we had made the decision on an 09 Nissan Altima, Antonio made sure that we got the price we were looking for and ensured every detail we wanted was met. He was an outstanding salesperson and I would definitely recommend him and use him again. We got a great deal on our trade-in as well. I was really happy with our experience and am in love with our purchase. Thanks Antonio and Nissan Kia for our great new used car. More
Ben called me several times after looking at cars online. He was very professional and I could hear his smile as he spoke to me. Even though I had gone to the same dealership a week before and was told I nee He was very professional and I could hear his smile as he spoke to me. Even though I had gone to the same dealership a week before and was told I needed money down, etc., Ben convinced me to come see him personally, so I did. He understood my financial situation and we worked out a plan. At no time did he make me feel like he was a "car salesman" and only wanting a commission. I am very happy with my KIA Rio, Thank you Ben! Kathi More
i had a great experience with ben. he was friendly the whole time and worked with me on pricing. i had a very strict price limit and i knew what i wanted. he did very good at meeting me where i needed t whole time and worked with me on pricing. i had a very strict price limit and i knew what i wanted. he did very good at meeting me where i needed to be. i would recommend ben as a salesman to anyone looking to buy a vehicle. More
I walked in during a big sale Lake Manawa was advertising and worked with Teddy G. I bought a new Kia, definetly not my first and for sure not my last Kia. Teddy was friendly and I think the deal was pretty and worked with Teddy G. I bought a new Kia, definetly not my first and for sure not my last Kia. Teddy was friendly and I think the deal was pretty good. I would refer people to this dealership. More
I was researching car options for my son and called Lake Manawa Kia for some information. Antonio Rodriguez was so impressive over the phone that I cancelled the appointment I had scheduled with a competin Manawa Kia for some information. Antonio Rodriguez was so impressive over the phone that I cancelled the appointment I had scheduled with a competing car dealership and opted to drive 10 miles further to Council Bluffs. I am so glad that I did. Antonio was knowledgeable, accommodating and was enjoyable to work with. We decided to purchase new rather than used. Joe Hellman assisted us with putting the deal together. I feel that we got a fair price and he went out of his way for us when it came to customer service. I would definitely recommend this dealership and would highly recommend working with Antonio and with Joe. Due to their integrity and genuine willingness to work with us we decided purchase the car without visiting any other dealerships. More
The vehicle was great. The sales people were easy to work with and understood my needs and responded accordingly. It is one of the best car sales experience that I have ever had. It was easy to do bus work with and understood my needs and responded accordingly. It is one of the best car sales experience that I have ever had. It was easy to do business with this dealership and the treat you like family. They have my complete trust and cofidence and that is hard for me to say about a car dealership. More
8-27-10 OK. We got our Murano back from the service 8-27-10 OK. We got our Murano back from the service department. Kudos to them for rebounding from the initial experience we had when we bought the 8-27-10 OK. We got our Murano back from the service department. Kudos to them for rebounding from the initial experience we had when we bought the car (see below). My wife wanted me to mention 2 guys she thought really carried the ball on getting us the service we expect from a dealer (Teddy lastname? and Don Blevins). Teddy got her a loaner when it looked for awhile like they were again going to drop the ball and leave her hanging because she didn't arrive first thing in the a.m. with the Murano. Don did a fantastic job of following up to make sure expectations were met. Thanks guys! I hope the service provided when we bought the car was an anomaly because the service we got afterwards has been EXCELLENT and it's too bad the original review had to be written but it was deserved. I'm going with "anomaly" and re-rating both the purchasing and service experience overall as GREAT. Thanks Lake Manawa Nissan for turning the entire experience around from good to great. I would recommend this dealership to anyone looking to purchase a vehicle. By the way, my wife absolutely loves her Murano..check this model out (at Lake Manawa Nissan-ask for Eric the great :-) if you are in the market for an SUV. 8-24-2010 My wife and I bought a used Murano from Eric "The Great" Kirksey. We like Eric. He is personable, fair and most importantly, not pushy. He was knowledgeable about the cars on the lot and about the Murano. Eric let us take the Murano for a day or so to see how we liked it and we loved it. Unfortunately, another buyer liked it as well and beat us to the punch on buying it. Eric knew that this potential buyer was coming to look at the car and gave us a heads up but we just could not get there in time. So knowing what we were looking for, another similar Murano was purchased at auction and brought to the lot specifically for us to check out. It was more car then we wanted but we bought it because Eric had gone the extra mile for us. So bottom line, we'd buy another car from Eric without hesitation and recommend you ask for Eric Kirksey if you're heading to Lake Manawa Nissan to buy a car. Now, about the service department. We weren't so thrilled with them because they would not respond to Eric's requests to detail the vehicle (they had it for a couple of days knowing we would likely buy it but nothing was done on it and we ended up having to take a dirty car home because we could not stay any longer). This is not a reflection on Eric because he pushed as hard as he could to get them to detail the car and they just ignored him. That said, we brought the car back today for detailing and to get a couple of things fixed that should have been fixed had the shop looked at it at all. We have a loaner car now while our Murano is being taken car of. We'll be reporting back on how well they do with that but we are pleased that they provided a loaner for us while our Murano is being worked on so that's a point for whichever department gets credit for that. Overall the car buying experience was good. Had the shop cared at all about detailing it, we'd rate it great. More