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Edwards Nissan

Council Bluffs, IA

4.8
470 Reviews

920 32nd Ave

Council Bluffs, IA

51501

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Showing 470 reviews

September 30, 2011

Ted is the BEST he got me everything I wanted and more. He went out his way to make me happy. I would tell everyone i know to go get a car from him. More

by TDarrough402
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ted Mothershed
September 29, 2011

I typically do not purchase the extended warranty, and was declining the warranty at the time of delivery. The F&I gentleman told me that the extended warranty would cover ANY out of pocket cost for up t More

by craft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony in service and Some Shady F&I Employee
August 30, 2011

Marc was extremely helpful and answered all of my questions. He personally followed up on details, I had a trade in and he personally took the vehicle over to have it valued while I was at the deale More

by sedgerton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Leonard
August 21, 2011

They were friendly and honest! They weren't pushy like some of the car dealerships/ sales people I had dealt with before them. They made me comfortable, I didn't feel like I just wanted to get up and run More

by Connie Chamberlain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Elet
August 03, 2011

I had the pleasure of working with this dealership in the purchase of my new kia optima. I had one of the best experiences in buying my first new car. They worked hard and also worked with my budget for what More

by nebgofler5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Trudell
July 29, 2011

I haven't even finished my deal yet, however, I found it extremely important for everyone to know how fabulous Michelle was to work with. I don't care if my deal doesn't work out, I still appreciated the h More

by Quetp2t
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle, Ian, Paul, Luis
July 29, 2011

Our experience at Lake Manawa Kia was the best we have Our experience at Lake Manawa Kia was the best we have had to date. Many variables came up in our purchase decision, and the staff could not have More

by jj12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michelle Trudell
July 21, 2011

Horrible company to work with. The sales man lied about what the car was equipt with and the transmission went out a week after having it. Never helped solve my issues. More

by martins24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe
Aug 02, 2011 -

Edwards Nissan responded

Lake Manawa Nissan Kia prides itself in customer satisfaction, reliant services, and proper business etiquette. Although this customer was dissatisfied with the purchase of her "used" car, Nissan acted responsibly to try and rectify the issue they were experiencing. All of our vehicles go through an extensive checklist before being sold. She purchased a 2010 Mazda 6 with approximately 19k miles. One week after them driving the transmission developed a leak and needed some assistance. The customer took the vehicle to Mazda where the vehicle was covered under manufacturer’s warranty. Lake Manawa Nissan Kia offered provisions of a rental or loaner car during the time the transmission would be replaced. Lake Manawa Nissan Kia, made every effort to rectify this incident, however the customer remains unhappy.

June 29, 2011

I had a WONDERFUL experience at the Lake Manawa Kia dealership! I was dealing with H&H in Omaha and they had been giving me the run around for the past 6 weeks. I located the car on Saturday(H&H was su More

by andreabergquist
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al, Mike, John, Ian
June 03, 2011

I wanted to lower my monthly payment and have purchased my last 3 cars from Lake Manawa in Iowa. I had been speaking to Marc for a couple of months to find a way to make the payment adjustment happen for More

by sarowsey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Leonard
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