Edwards Nissan
Council Bluffs, IA
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The best The entire staff went above and beyond to help me and my wife get her car. The whole thing went quick. They have called and emailed to make sure we wh The entire staff went above and beyond to help me and my wife get her car. The whole thing went quick. They have called and emailed to make sure we where happy. Will be doing all service with this dealer. More
A pleasant experience and a NEW car to boot I walked into Edward's Nissan and basically had two cars in mind to either lease or try to purchase. Once in the door one of the guys immediately ask I walked into Edward's Nissan and basically had two cars in mind to either lease or try to purchase. Once in the door one of the guys immediately asked if they could help me and of course I said yes. I had two cars I wanted to talk to someone about. 10 seconds later I had a salesperson in front of me. I laid it all out to Alan exactly what I was looking at and what I wanted to do. All I needed to know was if they could meet my numbers for one or the other cars. He showed me a 2016 Maxima that was on the floor and of course I wanted to see what they could do with that one, but the one I wanted was a 2017. Alan asked if I wanted to take a drive in a new car, ah duh, so we could talk some more. After the drive and some talking Alan knew and commented that I had done my homework and the only thing to do is to run the numbers. End result is that I drove out with a new 2017 Maxima S, which is the car I came in wanting. They gave me what I think was a great trade-in for my car, because it was more than I thought I would get. Of course I had to add a little to it for some additional coverage. but it was all for peace of mind during the lease period. I got what I wanted with no hassles or high pressure sales tactics. Alan listened to me and he made it happen. I was ready to make a deal and I got exactly what I wanted in the price range I was comfortable with. It took a bit to get it all done, but I was happy with everyone's ability to make it happen and was compensated by the GM for hanging in there while everything was happening to make the deal successful. I hope the next 3 years are as pleasant to deal with this crew and the service department as the initial experience was because I know I will be back to get another new car at that time. More
WOW GREAT SERVICE LIKE SAY THAT WE WERE HELP JIM DALEY, MIKE , ANE BEST CAR BUYING EXPERIENCE EVER Jim came out twice from CB to LaVista Ne on 84 Brentwood close to Of LIKE SAY THAT WE WERE HELP JIM DALEY, MIKE , ANE BEST CAR BUYING EXPERIENCE EVER Jim came out twice from CB to LaVista Ne on 84 Brentwood close to Office Depot way beyond and above any expections I could have hope for. We have dealer close by us that is also 84 for kia h and h they treated and they are worse am so glad we went with the dealer More
LIARS !!!!!!! We purchased a 2015 Kia Optima and paid cash. We were told it had two keys and was marked two keys on the tag. We were also told we had 5 days to retu We purchased a 2015 Kia Optima and paid cash. We were told it had two keys and was marked two keys on the tag. We were also told we had 5 days to return the car if not happy with it. They screwed us around for a week on the key saying the would call when the found it. We called and asked about the key several times during the next week finally to be told 7 days later that it was a mistake and there was only one key. They then offered to sell me a second key at cost which was $310.00 which was another lie . I tried to return the car because of the lie about the key only to be told the five day return policy had expired. I purchased a second key at a local locksmith cut and programed for $195.00. So cost my xxx. These people will lie and say anything to get you to buy from them. This was my first and last purchase from Edwards Nissan Kia !!!!!! More
Best Car Buying Experience EVER The guys at Edwards Kia are AMAZING. Both Jim Daley and Joe Sell went above and beyond any expectations I could've hoped for. We were treated with an The guys at Edwards Kia are AMAZING. Both Jim Daley and Joe Sell went above and beyond any expectations I could've hoped for. We were treated with an enormous amount of respect, and they made the car buying experience a great one. They made us a priority, and treated us like we were their only clients from beginning to end. I HIGHLY recommend these guys, they are truly genuine, honest and up front people, and we're so grateful for everything they've done for us!! More
Worst experience ever Was given the option of outside and inside coating on my Kia Optima. I live an hour away and expected them to do them both the same day so I didn't ha Was given the option of outside and inside coating on my Kia Optima. I live an hour away and expected them to do them both the same day so I didn't have to make another special trip. Nope! Plus while I was there purchasing the car they neglected to tell me not all the paperwork was filled out, so it had to be electronically signed. Kyle is also a manipulative LIAR More
Worst dealer ever This is the worst place ever Kyle lies and threatens people Freddy the SM lies and chuck Norman yells at you over the phone. They promise one thing an This is the worst place ever Kyle lies and threatens people Freddy the SM lies and chuck Norman yells at you over the phone. They promise one thing and than do comply with what they say and when you walk they spam your phone with rude text messages. The only person nice at the dealer is mr. Frost More
Excellent Butch McFarland was a superior salesman in all aspects we have bought our last 4 vehicles thru Kia and would highly recommend to our family and friend Butch McFarland was a superior salesman in all aspects we have bought our last 4 vehicles thru Kia and would highly recommend to our family and friends which we have in the past More
Wonderful customer service! Everyone we worked with at Edwards Nissan was friendly, accommodating and respectful of our time. Because of these reasons, and more, we are proud re Everyone we worked with at Edwards Nissan was friendly, accommodating and respectful of our time. Because of these reasons, and more, we are proud repeat customers! Not only are we impressed with their sales and financing departments, their service department is the hands down best we've dealt with anywhere! More
Excellency I was helped by Mike and Antonio! Both were friendly and very professional. They did an amazing job at getting me exactly what I wanted! They also did I was helped by Mike and Antonio! Both were friendly and very professional. They did an amazing job at getting me exactly what I wanted! They also did this in a timely manner!!!! Happy customer!! ???? More