Edwards Nissan
Council Bluffs, IA
Filter Reviews by Keyword
By Type
Showing 470 reviews
I bought my Rogue at your dealership in 2016 and my husband and I just went back to purchase two new vehicles! Marc was one of the best salesman I’ve ever worked with. He really cares and listens to husband and I just went back to purchase two new vehicles! Marc was one of the best salesman I’ve ever worked with. He really cares and listens to customers. I’ll definitely go back to Edwards when it’s time to upgrade! More
Top notch Sales man. Very pleasant friendly and informative we would highly recommend Marc to family and friends which we have Marc is very honest and personable. We couldn’t be more happier th informative we would highly recommend Marc to family and friends which we have Marc is very honest and personable. We couldn’t be more happier than we are now because of Marc being our salesman. You are lucky to have Marc employed with your company he has to be one of your greatest assets More
Chuck Norman is an absolute pompous, unreliable, and narcissistic person to have "managing" a dealership. Buyer Beware ! They will sale a car with pre existing conditions and tell you they don't do that narcissistic person to have "managing" a dealership. Buyer Beware ! They will sale a car with pre existing conditions and tell you they don't do that. I have a text stating just that from the salesman. Our vehicle has had a plethora of issues and Edwards will do nothing to remediate it. We have a useless warranty that was sold to use, which the finance representative stated covered "everything, bumper to bumper". This is a typical sleazy salesman organization where the men degrade woman who are buying a car and take advantage of their role. 0 stars. More
Excellent! Marc took the time to go over everything that I needed to know. I was in a rush and couldn't stay for the complete process on Friday so he set a tim Marc took the time to go over everything that I needed to know. I was in a rush and couldn't stay for the complete process on Friday so he set a time for me to come on Saturday to complete the process I was late for the time we had set but he understood the family issue I had. He was waiting for me to arrive. Everything went well. Eddie Anderson More
no longer crossing the bridge I live in Omaha and got frustrated with Nissan of Omaha years ago and started "crossing the bridge" to have Edwards Nissan service my vehicles. 2 wee I live in Omaha and got frustrated with Nissan of Omaha years ago and started "crossing the bridge" to have Edwards Nissan service my vehicles. 2 weeks ago I waited 2 hours in the lobby for techs to figure out I had an issue that needed parts so they had to order parts and I agreed to show up 2 weeks later. I showed up 2 weeks later, waited 2 hours and had to inquire why my vehicle wasn't ready. I was told various stories and then ended up having to walk into the service managers office to ask her to figure out what was going on. I come to find out they forgot to order "all" the parts needed to fix my vehicle and didn't bother to tell me until I had to ask. I am NEVER going back to Edwards Nissan, they are very rude and unprofessional and I no longer trust them. I did ask to speak with Chuck but they told me he was at a funeral so I decided to leave as soon as I got my car keys. More
It doesn't pay to cross the bridge Edwards Nissan Council Bl Does it pay to cross the bridge? No it doesn't. I pulled out of a parking space. My bumper came off a 2017 Maxima. I took it to 4 different auto bo Does it pay to cross the bridge? No it doesn't. I pulled out of a parking space. My bumper came off a 2017 Maxima. I took it to 4 different auto body shops. They all agreed the car was never properly fixed. The piece that separated from the car is plastic. Edwards mended it. The autobody shops agree the bumper should be replaced. Can't fix this. There is no under engine cover. Hence quotes from 3 body shops all said the same thing. But Heath in sales says I probably did this. It is a used car. I guess I should've crawled under the car to make sure the under engine cover was there Heath! Edwards 636.00 others 1600.00. What is it a band aid they are using. Heath the manager over sales says how does he know it was never fixed right! Pre-owned certified, for WHAT! Don't cross that bridge.... Edwards Nissan 920 32nd Ave Council Bluffs will just take your money.... Hence the finance manager... ask him for his card Ron "tookie" Phillips! Do the right thing! I needed a car to get my Dad to and from Chemo. Thanks Edwards Nissan Council Bluffs. More
Very Disappointed I have purchased 4 vehicles (2 new and 2 used), I have never had issues with Edwards Auto Group until my last purchase. I purchased a used 2009 BMW z I have purchased 4 vehicles (2 new and 2 used), I have never had issues with Edwards Auto Group until my last purchase. I purchased a used 2009 BMW z4 on 4/9/19. On 6/14/19, my check engine light came on. On inspection of my mechanic, there were multiple seals leaking. I had to spend $1,000.00 to make this vehicle's engine tight again, and there is still $600 worth of repairs to be done. My personal mechanic indicated that these issues would have been caught if the vehicle had been inspected prior to putting the vehicle out on the lot. I also was only given 1 key for this vehicle and was told by the salesman that I would receive another. I understand that there is always a risk in purchasing used, but since I had no problems in the past, I felt comfortable making my purchase. I have reached out to the dealer with no response other than to be offered to "upgrade" to a new car. I would/will not purchase from Edwards Auto Group again. More
The Best Buying Experience Ever This is one time I’ll tell you to take my words for it! Edwards Nissan is by far the best place to purchase your next vehicle. ‘These guys are the rea This is one time I’ll tell you to take my words for it! Edwards Nissan is by far the best place to purchase your next vehicle. ‘These guys are the real “pros” and prove it in their dealing with their customers. My total buying experience was awesome. I live in Lincoln and I have to tell you, buying from Edwards is worth the drive. Would I do it again?? Absolutely! Don’t waste you time haggling with sales and finance people...go get the deal you want the first time! Hey guys again.....Thanks!!! More