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Edwards Kia
Council Bluffs, IA
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Showing 194 reviews
Ed attempted to sell me at 145% mark up. I negotiated with the finance manager Andy. When I walked into the dealership today, I didn’t step into the office right away, but listened to Andy b I negotiated with the finance manager Andy. When I walked into the dealership today, I didn’t step into the office right away, but listened to Andy bad mouth me so a sales manager for fighting with him to get my payment back down to still an absurd amount. The sales manager thought it was funny how high the payment was at, Andy did help me towards the end of that conversation I overheard a little bit. However the whole encounter from start to finish I didn’t enjoy. The gentleman who runs the customer loyalty program begged me to give a good review for Ed, and talked to me for about 10 minutes with no eye contact. The finance manager talked bad about North Omaha, others bad credit, called folks riff raff who would be from North Omaha. If you’re reading this please consider paying very close attention from sale to completion. More
Everyone was super helpful and friendly. Jared took the time to show me all of my new cars features and helped me set it up to my liking. Jared took the time to show me all of my new cars features and helped me set it up to my liking. More
Horrible communication skills. Not forthcoming. Even the manager did not return phone calls. Never got the vehicle I ordered. Not forthcoming. Even the manager did not return phone calls. Never got the vehicle I ordered. More
Ed is a amazing man . He’s very easy and friendly to work with . Please keep this man around and he deserve anything good coming yo him He’s very easy and friendly to work with . Please keep this man around and he deserve anything good coming yo him More
Had the most amazing car buying experience. Ed was so helpful and informational. I never felt like I was being pressured in any way and any questions I had - he was quick to answer! He walked m Ed was so helpful and informational. I never felt like I was being pressured in any way and any questions I had - he was quick to answer! He walked me through how to use all the features on the car before I left too! Go see Ed and your experience will be a exciting and breeze!! More
Very welcoming environment. Chad and Nathan are great. Smooth sailing process. Would definitely recommend coming here! Chad and Nathan are great. Smooth sailing process. Would definitely recommend coming here! More