Edwards Hyundai
Council Bluffs, IA
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I needed to replace my auto quickly after having it totalled in a recent collision on an icy street. I found on the Internet a potential replacement vehicle at Edwards Hyundai Subaru, contacted the de totalled in a recent collision on an icy street. I found on the Internet a potential replacement vehicle at Edwards Hyundai Subaru, contacted the dealer by e-mail that day and arranged to take a test drive the following day, a Saturday. The salesman who handled the sale was Ryan Peckham. Ryan showed me various features of the vehicle before we drove it and answered my questions during the test drive. After the test drive, I indicated an interest in the vehicle. Ryan and I negotiated a price that was significantly lower than the list price of the vehicle, and I accepted the price. While the sale was being processed, Ryan showed me the service department. He explained how to handle any after-hours service needs I might have and introduced me to the service department manager and the parts department manager. He was friendly, knowledgeable and helpful throughout my time spent at the dealership. Because I did not trade in my auto and was by myself, I told Ryan I would have to leave the new vehicle and pick it up the following Monday. To avoid any delay in my taking possession of the vehicle, Ryan offered to follow me home in my new vehicle. This necessitated having a second dealership employee follow both of us. The trip took about 20 minutes--from Council Bluffs across the river to midtown Omaha. I was very impressed with, and much appreciated, this outstanding service from Ryan and everyone else I interacted with at Edwards Hyundai Subaru. More
I bought a new Hyundai from Edwards Hyundai recently. Ryan Peckham was one of the sales people that helped me. He was outstanding! He was very complete with explaining the service shop and other service Ryan Peckham was one of the sales people that helped me. He was outstanding! He was very complete with explaining the service shop and other services I had to choose from. Everyone at the dealership was very helpful and friendly all the way from service to the finance office. I would recommend them to any one that want the best price and get the best servie for free on top of it. More
I came into buy a very basic SUV because I thought that was all I could afford. My dealer showed me several vehicles in the model I was looking for and I ended up getting an incredible vehicle that I tota was all I could afford. My dealer showed me several vehicles in the model I was looking for and I ended up getting an incredible vehicle that I totally did not expect originally. Jim was very good at informing me all about the dealership and why they are so different from the rest. He didn't just abandon me when the sale ended either, but helped me get my car to another lot for temporary storage and then waited while I retrieved my belongings from it and drove off. Although it was freezing out and late, he stayed to have a closing conversation of what to expect next in the process. Inside the dealership, I received a no pressure sale where they made me feel that I was in control. I ended up with no buyer's remorse, or ill feeling whatsoever. A great dealership and friendly. Very professional! I would highly recommend this dealership and salesman. More
Everything from the time we pulled into the parking lot to the time we left with our new car went very smoothly. We told our salesperson what we were looking for and he made it all happen, right down to th to the time we left with our new car went very smoothly. We told our salesperson what we were looking for and he made it all happen, right down to the price. Everyone was very friendly and we will shop there again. More
I emailed the internet department with the lease terms I was looking for on a new Subaru. Todd Roberts quickly got back to me with a price much cheaper than I had received when looking at another Subaru de was looking for on a new Subaru. Todd Roberts quickly got back to me with a price much cheaper than I had received when looking at another Subaru dealership in the area. Any time I contacted him with questions, he was prompt to get back to me and very helpful. I appreciate an honest price right from the start without having to haggle. More
I first met with Ben Edwards to check out the cars and discuss my needs. He was extremely accommodating, and knew a lot about the cars. My father came along with me and Ben was answering all of our questi discuss my needs. He was extremely accommodating, and knew a lot about the cars. My father came along with me and Ben was answering all of our questions with complete hospitality. Over the next couple days I spoke to a few other dealers, Matt McDermit, Ryan Peckham, and his father Mr. Peckham (I forget his first name). Ben informed Ryan of my situation and my needs and called to tell me he wasn't going to be working that night, but that Ryan would take care of me; which is exactly what happened. Ryan greeted me and my father with a great big smile and discussed my options to both of us. He was extremely knowledgeable of the inventory. Ryan and his father worked with my needs and never once seemed put out or upset. They wanted to take care of me, and that was very obvious. I never once felt like I was dealing with a "salesman". They all were very easy to talk to, and when I drove the car off the lot I felt really great about my purchase. I would refer anyone to Edwards Subaru Hyundai. They are a fabulous group of people. More
I had a great experience at Edwards Hyundai. My new Sonata is perfect with all the options you could imagine at a price you couldn't. Rick Ham set me up with one sweet ride! I found the exact car I w Sonata is perfect with all the options you could imagine at a price you couldn't. Rick Ham set me up with one sweet ride! I found the exact car I wanted on the website and filled out an appraisal form for my vehicle. In no time at all Rick contacted me. We narrowed down the price to an acceptable working range and set up an appointment for the next day. I drove out of the dealership with the car I wanted at the price I wanted with the trade I wanted. I've never had a smoother vehicle purchase. More
This was an emotional time for us. We had to trade in our son's vehicle as he'd passed away earlier this year. Arnie was very sensitive to our situation and worked hard to make the purchasing process as our son's vehicle as he'd passed away earlier this year. Arnie was very sensitive to our situation and worked hard to make the purchasing process as fair and as smooth as possible. We really appreciated the very fair price Matt the GM authorized for the Tucson we bought as well as our trade-in. Additionally, Butch in Aftermarket Accessories and Patrick in Financing were very helpful and understanding. More
George was great, this was my first car new car purchase and he was amazing all around. He made me feel like he actually cared about getting me a car and also said he's going to take care of me and my car and he was amazing all around. He made me feel like he actually cared about getting me a car and also said he's going to take care of me and my car for the next few years which makes me feel more than just a number. If I have anyone looking for a car I'm going to definitely going to recommend George and his crew. More
Great service from this dealer. Every step of the process was professional, friendly, and exactly what we were looking for. The new Santa Fe runs great, looks great, and is a reminder of why we came process was professional, friendly, and exactly what we were looking for. The new Santa Fe runs great, looks great, and is a reminder of why we came to Edwards Hyundai. This is the second new car we've purchased from this dealer. I expect to maintain that relationship in the future. More