Edwards Hyundai
Council Bluffs, IA
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Our experience was excellent. We worked mostly with Todd and Arnie, and they both went above and beyond to provide us with the best vehicle and price, as well as an overall experience. The process went quic and Arnie, and they both went above and beyond to provide us with the best vehicle and price, as well as an overall experience. The process went quickly, the staff was friendly, courteous, and professional, and we are absolutely thrilled with our purchase. We would highly, highly recommend Edwards. More
The entire organization is very profession, courteous, and they make you feel very confortable. I hasve a ned for a vehicle that is comfortable, high mileage, stylish, as well as attrctive. I needed a t and they make you feel very confortable. I hasve a ned for a vehicle that is comfortable, high mileage, stylish, as well as attrctive. I needed a tird vehicle, so I went to the WEB and started to compare various makes and models. This comparioson led me to the Hyundai Sonata. It had the features that we were seeking. The additional optiona that we acquired were suggested by the sales representative and they made sense to us, so we took them. The experience was very positive and refreshing. More
Ryan Peckham answered my initial call. He was pleasant and professional and catered to my need of an efficient transaction while keeping in mind my needs and wants from the first call to the follow up cal and professional and catered to my need of an efficient transaction while keeping in mind my needs and wants from the first call to the follow up call and the sale. He greeted me at the door and made me feel like my business was important, not just a sale or part of a bonus. He was honest and well versed in business and customer service. This dealership models a behavior that other dealerships should take note of and try to mimic. More
Everyone was helpful, courteous and knowledgeable. The whole process was smooth and hasslefree. Hyundai sells a great vehicle at a great price, so it wasn't hard to sell me on the vehicle I wanted. I als whole process was smooth and hasslefree. Hyundai sells a great vehicle at a great price, so it wasn't hard to sell me on the vehicle I wanted. I also got a super trade-in value for my vehicle. I would recommend this dealership to everyone. More
The whole buying experience was very enjoyable. All of the personnel I came in contact with were very pleasant and extremely helpful. Have already recommended to a couple friends that they should visit E the personnel I came in contact with were very pleasant and extremely helpful. Have already recommended to a couple friends that they should visit Edwards before making a decision on an auto purchase. More
I showed up in the middle of a blizzard and Ben was right out on the lot ready to help me. I came in prepared to buy a Hyundai but through trial and error decided the Subaru was a better fit for me, even th out on the lot ready to help me. I came in prepared to buy a Hyundai but through trial and error decided the Subaru was a better fit for me, even though I had not researched Subaru models. Ben was very knowledgeable about the Subaru and patiently answered many questions. Besides being an excellent representative for the brand, he was also just a really nice guy, no cheesy salesperson stuff. He and Matt McDermott made me a fair deal and stayed past closing time to finish the paperwork. Unfortunately there was a misunderstanding regarding the extended warranty, but General Sales Manager Roger Peckham went out of his way to remedy the situation with a smile. I appreciate their hard work, professionalism and effort to please. More
We had an appointment to work with Ben. Our Saturdays are hectic since we both work during the week and cannot get to a dealership. He worked with us immediately and showed us vehicles that met our budg are hectic since we both work during the week and cannot get to a dealership. He worked with us immediately and showed us vehicles that met our budget, the needed size, and other specifications. We entered the store at 9:00 a.m. and departed at 2:00. More
Dealer made promises prior to sale and will not live up to the promises. ie remote start with purchase. Car started to fall apart after the 5th day and the dealer sad too bad the loan has been funded, it i to the promises. ie remote start with purchase. Car started to fall apart after the 5th day and the dealer sad too bad the loan has been funded, it is your problem now. Bought extended warranty only to find out it is not covered. Found out they lied to my finance company about the features of the car to get more money from the deal. The finance company is doing an investigation into this comapny. Customer Service is not at this Dealership! RUN AWAY FROM THIS DEALER! More
Ken made my purchase experience very enjoyable and hassle free. Recommend him for others to see to purchase their next vehicle. He was very courteous as were others I dealt with at the dealership. They ans free. Recommend him for others to see to purchase their next vehicle. He was very courteous as were others I dealt with at the dealership. They answered all my questions quickly and gave me a good deal on my trade in. Highly recommend. More
Rick Ham was great to work with from the very beginning. I submitted an online inquiry and got a response from him right away. Though not on the lot, he found the exact Tuscon that we wanted and had it del I submitted an online inquiry and got a response from him right away. Though not on the lot, he found the exact Tuscon that we wanted and had it delivered immediately. He even got us the low price that we wanted, with no haggling! He was great to work with and made our experience with Edwards Hyundai very enjoyable! More