Edwards Hyundai
Council Bluffs, IA
By Type
Showing 869 reviews
Everything about our sales experience at Edwards was exceptional. The main reason for this was because of a man named Rick Ham. He was easy to talk to over the phone to begin the sales process and was e exceptional. The main reason for this was because of a man named Rick Ham. He was easy to talk to over the phone to begin the sales process and was even easier to work with in person. He made it his goal to make sure that we were taken care of. We have never had such a great car sales person. Rick definitely is a pro at what he does. Also, the rest of the sales experience was quick and painless. Edwards is a great dealership from top to bottom. More
The reason I have given the review I did , is because Todd treated us with respect and decency the entire time throughout my lease purchasing process. It is folks like him that make a person like me want Todd treated us with respect and decency the entire time throughout my lease purchasing process. It is folks like him that make a person like me want to come back to your dealership. I will be back to see him in 3 years when my lease is up and I am ready to move into another vehicle. thanks and appreciate the support from your staff. Patricia Prinz More
BOB IS A VERY INFORMATIVE AND FRIENDLY SALES PERSON. I LIKED THE FACT THAT HE WAS HELPFUL IN STEARING US TO THE RIGHT VEHICLE FOR US, YET HE DID NOT PUSH US INTO A DECISION. SO FAR WE ARE SATISFIED WITH O LIKED THE FACT THAT HE WAS HELPFUL IN STEARING US TO THE RIGHT VEHICLE FOR US, YET HE DID NOT PUSH US INTO A DECISION. SO FAR WE ARE SATISFIED WITH OUR DECISION TO BUY A HYUNDAI.WE RECOMEND BOB SMITH TO OUR FRIENDS. More
Ryan listened to me and showed me only the cars that I really wanted to see instead of wasting my time. I really appreciated his positive approach to sales. So many times I met sales staff at other deal really wanted to see instead of wasting my time. I really appreciated his positive approach to sales. So many times I met sales staff at other dealerships and all they did was badmouth their competition or the other vehichle brands I was considering. I don't consider that type of sales to be helpful or professional. More
We were so thankful for everything that Rick Ham and Edwards Hyundai did for us. We had been trying to find our 2011 Hyundai Tuscon Limited for months and we were almost out of patience. After calling Edwards Hyundai did for us. We had been trying to find our 2011 Hyundai Tuscon Limited for months and we were almost out of patience. After calling dealerships in four different states and getting the run around from pretty much all of them, we were almost in disbelief when Rick told us he could and would help us get that car before the winter. We'd been promised things in the past from others, but with Rick we knew we could trust him. He took the time to learn about why we were looking for a car and he understood that we were nervous - we had just gotten married and this was the first new car either one of us had ever owned let alone purchased. Needless to say we were stressed and very nervous. But, Rick took care of us, just like he promised. In the end, he surprised us by getting the car that had everything on our list - and even matched a price that other dealerships had refused to attempt to match! I found it even more ironic but quite perfect that the car came from Stan Olsen in Omaha - a dealership that had treated us terribly and supposedly had us "on their list"...looks like they "forgot" to call us when the perfect match came in. We couldn't have been happier with the way things worked out. One of the bad dealerships lost a sale and Edwards Hyundai made our day! In the next couple of years when we're ready to replace our other car - we know exactly who we plan on working with! More
Everything went smooth. The salesman Todd was very friendly and outgoing. He made me feel welcomed and like I was a valuable customer. The car purchased is very nice and affordable. I liked how eas friendly and outgoing. He made me feel welcomed and like I was a valuable customer. The car purchased is very nice and affordable. I liked how easy it was to get in and out of the dealership. Thank you. More
This is the second vehicle I have purchased at this dealership. The sales process this time was much smoother and easier than my previous experience. All sales personnel were more knowledgeable this dealership. The sales process this time was much smoother and easier than my previous experience. All sales personnel were more knowledgeable this time than previous time. When a question or issue arose, sales personnel were responsive and resolved the issue. Positive experience with the service department was another reason for returning to purchase another car. More
We have a leased vehicle that is expiring. The dealer we bought it from (or rather the finance company) would not forego the remaining payment in exchange for a new lease on another vehicle. We went shoppi bought it from (or rather the finance company) would not forego the remaining payment in exchange for a new lease on another vehicle. We went shopping around, landed at Edwards, mostly for information, and not only did we like the new Sonota, we liked the quote, and the fact that we would receive a check from the dealer to cover the remaining payment on the other vehicle. Everything was going smoothly, until we reached the contract signing. From out of nowhere, we learned that there is a $400 turn-in fee at the end of the lease. This came as a rather rude suprise, and almost killed the deal. We were both very upset that this information had not been relayed prior to the final signing, and like I said, we almost walked. In fact, it still irks me, and has taken away some of the enjoyment of the new vehicle. More
best serivce ive had in a long time i have gone to many dealership before no far prices have come to any other dealerships edwards subaru and hyundai are some of the nicest people in the world they find th dealership before no far prices have come to any other dealerships edwards subaru and hyundai are some of the nicest people in the world they find the right car for u no lie! they helped us go from a 2008 dodge larmie which i never thought we would trade but they got us in to a 2011 subaru outback More
Rick and the staff at Edwards Subaru Hyundai made internet shopping for a new vehicle a pleasant and rewarding experience. The dealer's website is setup well for researching the available vehicles an internet shopping for a new vehicle a pleasant and rewarding experience. The dealer's website is setup well for researching the available vehicles and incentives. Rick was very friendly and helpful without being overly aggressive or intrusive. We wanted a hard to find, high-end vehicle in a specific color. Rick was able to quickly obtain the vehicle over the busy Christmas weekend despite there being only two available in our five state region. More