Edwards Hyundai
Council Bluffs, IA
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I brought my car in for an oil change. My car has always made a clunking noise when engine is started. I had been told in the pit was a known issue, but not recalled because it did not affect the performan made a clunking noise when engine is started. I had been told in the pit was a known issue, but not recalled because it did not affect the performance. It would cost $1500 to fix. Justin noticed the noise and called the extended warranty company to ask if it would be covered. It was covered! He also got a rental car for me to drive while they were working on my car! I am so happy now that my car is not making that awful clunking noi when I start my car! More
Mark Patrick was exceptional! He was friendly, not overbearing, listened to what I wanted and did not try to push me toward something I was not interested in. I am very happy with my purchase. We had overbearing, listened to what I wanted and did not try to push me toward something I was not interested in. I am very happy with my purchase. We had a very positive experience with all the people that we encountered at your dealership and someday we will be back. We highly recommend your dealership. Thank you! More
We initially came to the dealership just to 'look'. No intention of buying. We met Ryan Peckham, who showed us some cars in our price range. We enjoyed his service so much. He was very knowledgeable ab intention of buying. We met Ryan Peckham, who showed us some cars in our price range. We enjoyed his service so much. He was very knowledgeable about the car we were interested in. He answered all of our questions. He was just so friendly, personable, enthusiastic and 'real'. After completing the loan application, we had to wait for the processing. During that time, Ryan kept us informed as to what was happening. We weren't left to wonder if there were problems or why we were waiting. After the sale, Ryan went out to the car with us, and showed us in more detail how the car funtioned, inside and out. Very thorough. He didn't ditch us after the sale was 'in the bag'. We will definitely buy a Subaru again. More
Riick Ham ws great to work with in buying my 2011 Hyundai Sonata. His knowledge of the automobile was very good. He was able to answer my questions and made me feel very comfortable in selecting the vehicle. Sonata. His knowledge of the automobile was very good. He was able to answer my questions and made me feel very comfortable in selecting the vehicle. He wasn't overbearing and was very patient in allowing me to mull over my decision to buy. I took a long while researching the vehicle and was pleased when I decided to buy. More
We give Mr Robert Greder the very highest possible rating. I was extremely coureous to my wife and me. He provided prompt and accurate answers to all our questions. I allowed us to thoroughly test rating. I was extremely coureous to my wife and me. He provided prompt and accurate answers to all our questions. I allowed us to thoroughly test drive all the Elantra and Sonata models we were intersted in purchasing. He provided every opportunity to learn about the vehicles and about the service department. We will recommend him without hesitation to our colleagues ant work and church who might be in the new car market. When we felt pressured to make a decision because it was past closing time, he assured us that he could work late and did everything possible to close the sale and convince us to be return customers. We are sold on this dealership and dealer. More
I appreciated the friendliness and helpfulness shown. But there was a lot of back and forth contact with the manager which seemed a bit impersonal. Also, I was promised a final deal over the phone which But there was a lot of back and forth contact with the manager which seemed a bit impersonal. Also, I was promised a final deal over the phone which I was informed would not be honored once I arrived. Overall a good experience. Very happy with my lease and believe it was a good deal but not as good as promised. More
James Decker was the sales person for my recent Hyundai purchase. I had been looking at Sonatas for the past few months, and had determined the specific vehicle that I wanted to pursue. James listened to purchase. I had been looking at Sonatas for the past few months, and had determined the specific vehicle that I wanted to pursue. James listened to my needs and was able to find the specific vehicle I wanted and offered it to me at a price I felt was fair. I was very please with the process of purchasing a new car through Edwards Hyundai and James Decker. More
Very good experience with a knowledgeable representative. One of the nicest times I've had getting into a new vehicle! He found what we wanted at the price we wanted and had answers to all our questions. One of the nicest times I've had getting into a new vehicle! He found what we wanted at the price we wanted and had answers to all our questions. Courtland knew a lot about this vehicle and explained all the new aspects of it. More
Everyone at Edwards was very helpfully in deciding between a used or new car. Tim was very friendly and helpful when looking at the car and test driving the car. It was a relaxed situation and you wer between a used or new car. Tim was very friendly and helpful when looking at the car and test driving the car. It was a relaxed situation and you were given time to think and consider the offer before signing anything. Phil worked his hardest to get the best deal and Tim made sure the car was in outstanding condition before I drove it off the lot. They were great!! More
Great Price! Great service! Compared with the other Great Price! Great service! Compared with the other dealers we visited, this dealer and salesman were very freindly and offered the most competitive Great Price! Great service! Compared with the other dealers we visited, this dealer and salesman were very freindly and offered the most competitive price. They valued my trade in much higher than the other dealers. I would recommend others to visit the other dealers and then come here. More