
Edwards Hyundai
Council Bluffs, IA

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I've been car shopping a couple of times throughout the Omaha / Council Bluffs / metro area, and I usually hate it. I get really anxious when I'm about to make a significant purchase, and I never know the Omaha / Council Bluffs / metro area, and I usually hate it. I get really anxious when I'm about to make a significant purchase, and I never know if I can trust whatever salesman I talk to when I'm shopping around. Overall, it's just a bad time. It was time to make an upgrade from my 2006 Pontiac G6, and we had it narrowed down to a new Ford Fusion or a Hyundai Sonata. We shopped around for a month before we were serious about making a deal on anything, visiting multiple Ford and Hyundai dealerships in the area to find exactly what we wanted. For our needs and lifestyle, we went with the Hyundai Sonata. Out of all the dealerships we worked with, Edwards was the best experience I've ever had while car shopping. Since what we were asking for was so specific, they didn't have it on the lot. However, they worked diligently with a sense of urgency to find us exactly what we wanted, and got it to us in a timely manner. They also sold it to us at the price we wanted it at. I didn't feel pressured or uncomfortable like I usually do, no matter who I was working with on their team (sales rep - Tommy, manager, financial, reception - they were all awesome). I genuinely felt like they wanted to earn my business, and appreciated it. I've had the car for less than a week, and I've already received follow-up phone calls thanking me for working with them. I'm very happy with my experience with them, and would definitely work with Edwards in the future. More
I received a great trade-in offer for my 2005 Subaru Baja which was imparative to be able to purchase a new Subaru Forester. The used car manager Andrea was great to deal with, made straight to the point of which was imparative to be able to purchase a new Subaru Forester. The used car manager Andrea was great to deal with, made straight to the point offer for trade. Sales Consultant Dan Baney is the kind of car salesman people dream about but usually don't end up with! Made straight offers without continuous haggling and was very good to do business with. The end result is that I am now driving a new Forester and love it! And since all maintenance on my Baja was done at Edwards I know my new Forester will have great maintenance in good hands! My service associate Melissa is the best to work with and all are valuable members of the Edwards Subaru Team. More
Robin was wonderful. She started at the high end Outlander Sport but with discussion about what we wanted, we arrived at the best car for me. We did not come to an agreement on the first visit, but Outlander Sport but with discussion about what we wanted, we arrived at the best car for me. We did not come to an agreement on the first visit, but she fought and scrapped and we finally came to a meeting of the minds. She was friendly, knowledgeable and willing to listen. If you go to Edwards Mitsubishi, I absolutely recommend you ask for her. More
Cedric answered all the questions we had. He stayed with us from beginning until the end while we were waiting to finish the transaction. This is the 2nd new Hyandai I have purchased from Edwards us from beginning until the end while we were waiting to finish the transaction. This is the 2nd new Hyandai I have purchased from Edwards More
Great experience quick turnaround and friendly people I would definitely shop there again they treated me with respect and quality service! They are number 1 in my book would definitely shop there again they treated me with respect and quality service! They are number 1 in my book More
My dealer was great, fast, and well knowledge on the vehicle that I wanted to purchase. I liked how I was able to get in and get out fast . He has been the best dealer that my wife and I ever delt with. vehicle that I wanted to purchase. I liked how I was able to get in and get out fast . He has been the best dealer that my wife and I ever delt with. More
My wife and I test drove a 2014 Forester in Omaha and were greatly impressed with its quiet and comfortable ride. I priced two other dealers by phone. One was overly aggressive but not competitive. Reach were greatly impressed with its quiet and comfortable ride. I priced two other dealers by phone. One was overly aggressive but not competitive. Reached Dan at Edwards and he worked with his boss, Andrea to find exactly the car we wanted ( at an out-of-state dealer) and quoted a very competitive price. We traded e-mails to verify the offer and availability of the vehicle and headed to Council Bluffs to meet Dan and Andrea. Our experience was truly exceptional. Dan was one of the most knowledgeable sales professionals we had ever met and Andrea went to work to get the new car. This was Saturday. Got a call Monday afternoon that our car was at Edwards and ready to be delivered that afternoon. Checked out the new car and Dan found several items which, to him, were "unacceptable". He is truly a perfectionist and the best kind, one committed to serving the customer. He directed the correction of the glitches and arranged for the remaining item to be handled by their service department. Of the dozens of cars we have purchased over the years, this transaction was clearly one of the best. Looking forward to similar experiences with ongoing service. More
Andy was very helpful, patient, and knowledgeable about our vehicle that we purchased. Usually when I go to a dealership, I feel pressured into buying a vehicle and leave the dealership annoyed and frustra our vehicle that we purchased. Usually when I go to a dealership, I feel pressured into buying a vehicle and leave the dealership annoyed and frustrated. Andy made the process very smooth and understandable. I have suggested to other friends and family if they are seeking a new vehicle, to purchase a Subaru and go to Andy! More
First you should have excellent as a number 6 :) but David Walling and Edwards Hyundai were WONDERFUL!! Everyone was so nice and helpful I would most definitely buy from here again and I will be handing David Walling and Edwards Hyundai were WONDERFUL!! Everyone was so nice and helpful I would most definitely buy from here again and I will be handing David's card out to everyone I know. More