Edwards Hyundai

We went to Edward's Auto group with the intent of only looking. Terri was aware of that when she started to help us. She did not oversell the Outback, but let us take the time we needed to make the only looking. Terri was aware of that when she started to help us. She did not oversell the Outback, but let us take the time we needed to make the decision without feeling pressured. I gave her a "Great" rating because of her down to earth approach in selling us the Outback. She was concerned with the items that were most important to us and made them happen. I really feel as if she was the reason we got the price point we needed to be at without making us feel pressured to spend more than we wanted. I also took the Outback back to install remote start and had a great experience with the service staff. More

I had a great buying experience. I bought a vehicle that was very hard to get and these guys not only found what I wanted, they went and got it for me. I'd definitely buy from them again. was very hard to get and these guys not only found what I wanted, they went and got it for me. I'd definitely buy from them again. More

I inquired about a new Subaru on the internet and Edwards Subaru of Council Bluffs, Iowa responded very quickly and with great professionalism. Dan Baney, internet sales manager replied to my request and an Subaru of Council Bluffs, Iowa responded very quickly and with great professionalism. Dan Baney, internet sales manager replied to my request and answered all my questions and ALWAYS returned phones calls or emails. Because of his attentiveness and very competitive price on a 2014 Subaru Legacy Limited 2.5i I drove to Edwards Subaru and ordered it. My daughter also purchased a beautiful 2013 Subaru Impreza Sport Limited at a great price. My daughter and I are very happy with our purchases and HIGHLY recommend Edwards Subaru. When we are in the market for another new vehicle we will go to Edwards. Williams, IA More

Karen and everyone else we dealt with we're top notch. We were treated fairly and would hesitate doing business with Karen and Edwards Subaru again! notch. We were treated fairly and would hesitate doing business with Karen and Edwards Subaru again! More

I rated this way because Todd Roberts made my total experience completely wonderful. I would definately recomend this dealership and dealer to my friends and family. And I will definately go back agai experience completely wonderful. I would definately recomend this dealership and dealer to my friends and family. And I will definately go back again. More

I decided to lease again with Edwards, and the current deal was that my first three payments would be waived known as the "pull ahead bonus." I signed paperwork for the three specific months to be paid, h deal was that my first three payments would be waived known as the "pull ahead bonus." I signed paperwork for the three specific months to be paid, however, about six weeks later I received daily phone calls from the Hyundai Finance organization that I was not making payments. After several phone calls with the Hyundai Finance Department which took hours they concluded that my paperwork was "inaccurate." The Edwards dealership should not have given me the offer of waived payments because the car I leased an Elantra, was not part of the "pull ahead bonus deal." I needed to have instead leased a Sonota or Genesis to be offered the pull ahead deal. Hyundai Finance stated to me that it was the dealership's responsibility to make the payments as they offered me a deal that was inaccurate. When I began to discuss the dispute with my sales representative that the Hyundai Finance organization told me paperwork was filed inaccurately he replied in a text, "Sorry we are working on it...There are also others who didn't get there payments." The sales rep then went on later to back track and say that I didn't qualify because I didn't release with them on the day my old lease was up so I wasn't "guaranteed" the deal. I released two days later than I should have. I told the sales person that was not accurate because the Hyundai Finance organization said my Elantra would have never qualified for the deal even if I released the day my old lease was discontinued (again the sales person replied that he had other Elantra leases sold with the deal and it went through so the Finance department is wrong). The dealership than claimed it was Hyundai Finance's problem because they weren't clear or consistent on their deals and thatHyundai Finance should be the one honoring the deal. During these text messages I am also calling the Edward's Dealership to speak with Sales Managers each time they said they were on top of my issue and would get back to me. NEVER did they return my calls. My salesperson also said I wasn't allowed to have the dealership's representatives phone number. During this time Hyundai Finance stated I must pay the payments or it will be reported on my credit score. More

I rate this dealer ship very high as all the people that I dealt with or met were extremely friendly and professional. The car I wanted was available and Salesman Todd Roberts did a fantastic job in workin I dealt with or met were extremely friendly and professional. The car I wanted was available and Salesman Todd Roberts did a fantastic job in working with me as did the others involved in the process. No pressure, Friendliness, and Professionalism. What else could you ask for? I'll recommend this dealership to everyone that I talk with who is shopping for a car. More

We had been looking for a car for our daughter on and off for a year. We were not in a hurry, so pressure sales were not going to work on us. She had a budget she needed to stick to. The year end deals were for a year. We were not in a hurry, so pressure sales were not going to work on us. She had a budget she needed to stick to. The year end deals were good so we decided to look a little more seriously. We started with on line quotes. We were contacted right away and made an appointment. Our sale persons were very helpful and worked well together. We found her a car within her budget. We are happy with our experience. More

We have purchased 3 new vehicles from Edwards. The other times were not as good as this time. This time Tyree was VERY helpful and VERY honest. He xxplained everything to me and understood my wants and need times were not as good as this time. This time Tyree was VERY helpful and VERY honest. He xxplained everything to me and understood my wants and needs. He worked for me as well as Edwards and I think we were both satisifed with the final results. I recently had our 2010 Santa Fe in for service and their service department is much better than in the past. It now is a place we will come back to for service. Good job to Edwards and keep it up. More

I had sealed the deal at another dealership but after dealing with andrea, rich and andy...I had a change of heart. Intodays environment customer service is key. The product I was purchasing was no dif dealing with andrea, rich and andy...I had a change of heart. Intodays environment customer service is key. The product I was purchasing was no different but the personnel I was dealing with excelled. Also. I feel I got an excellent tradeinvalue More