Edwards Hyundai
Council Bluffs, IA
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Showing 869 reviews
Returning customer I've always had a great experience at Edwards-first & foremost, friendly & courteous employees who seem to enjoy their jobs. They are well educated re I've always had a great experience at Edwards-first & foremost, friendly & courteous employees who seem to enjoy their jobs. They are well educated regarding all the information of any particular vehicle. Have never been disappointed at Edwards! More
Kevin Devine, Mr. Super Salesman Keep up the good work Kevin. Salesman of Kevin's caliber are a true gem and should be given every opportunity to work his way up though the ranks of E Keep up the good work Kevin. Salesman of Kevin's caliber are a true gem and should be given every opportunity to work his way up though the ranks of Edward's Hyundai. More
New Car Purchase The service I received at the dealership was great. The salesperson was knowledgeable about the vehicle as well as friendly and easy to work with. I a The service I received at the dealership was great. The salesperson was knowledgeable about the vehicle as well as friendly and easy to work with. I am happy with my new car. More
Excellent I really enjoyed my car buying experience here and did not feel pushed into anything. I thought that the staff was helpful and every time I went in fo I really enjoyed my car buying experience here and did not feel pushed into anything. I thought that the staff was helpful and every time I went in for anything there was always someone there immediately to help me. I am very satisfied with my car purchase. More
terrible if there were zero stars that's what they would get. They did a bait and switch. We had it an appointment to look at a car got there and they said it if there were zero stars that's what they would get. They did a bait and switch. We had it an appointment to look at a car got there and they said it was sold that same car is still on their website by the way. We ended up settling on a car with more miles as they said it was fully serviced and said 3 times no issues drove it seemed ok . Got close to home and the transmission started acting up. After having a mechanic look at it he said this car was never serviced and had 2 quarts too much fluid in it and was filthy as xxxx . Also the filter would have to be replaced, But cannot guarantee the transmission would be ok after words. STAY AWAY FROM THIS DEALERSHIP More
My first Hyundai My visit to the dealer occurred on one of the warmest, muggiest Saturdays of the year. Our friendly salesperson, Kevin greeted us upon arrival and qui My visit to the dealer occurred on one of the warmest, muggiest Saturdays of the year. Our friendly salesperson, Kevin greeted us upon arrival and quickly ascertained the vehicle we were interested in. He promptly retrieved a Santa Fe for us to test drive and we began our drive. When we returned to the sales area, we realized the model we tested was not the one we were really interested in. Kevin didn't even skip a beat and retrieved another vehicle for a test drive. We liked the test drive, but wanted to see and be able to choose from the entire selection of this model, so Kevin promptly took us to a storage area and he located all of the Santa Fe models with the options we wanted. We finally decided on the model we purchased, and then began the price negotiations. Once we had successfully negotiated the price, we were met by someone from finance while Kevin went to work readying our choice. I feel all of our purchase options were fully and correctly explained and the paperwork was quickly finished. At that point the Santa Fe was still not quite ready for us, so Kevin ventured out again to help finish the cleaning process. The service department had closed for the day, but we were given a tour of the area and given the service person's name and phone number and told he would be happy to answer any questions we had about vehicle maintenance/service. He then took us out to our new vehicle and spent quite some time explaining how each and every part and option worked. Most people consider purchasing a new vehicle to be an unpleasant experience. I am happy to say our experience was an easy and pretty pleasant one. More
Tuscan Great service, deal and vehicle. We were given the time and attention to satisfy our needs. It was a great experience! Loved Edwards Hyundai customer Great service, deal and vehicle. We were given the time and attention to satisfy our needs. It was a great experience! Loved Edwards Hyundai customer service. More
Excellent Todd Roberts really went above and beyond. My car was not ready as expected that he went and got me a rental car. If I have any questions he's always Todd Roberts really went above and beyond. My car was not ready as expected that he went and got me a rental car. If I have any questions he's always there to take my phone and assist me with my questions More
Excellent Customer Service Victor M Robles was an excellent sales consultant. He was friendly, pleasant and helpful. I bought 2017 Hyundai Elantra from him. I would highly recom Victor M Robles was an excellent sales consultant. He was friendly, pleasant and helpful. I bought 2017 Hyundai Elantra from him. I would highly recommend him if you are looking to buy a car! More
Great buying experience. I was happy when I got the email telling me what kind of deals they were having at Edwards the other day. When I called Andrew we had everything prett I was happy when I got the email telling me what kind of deals they were having at Edwards the other day. When I called Andrew we had everything pretty set up and ready when I got there. After driving the car I was pretty sure that's what I wanted, and I thought they were very fair at negotiating a price. Definitely will be going back there. More