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Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha
Omaha, NE
416 Reviews
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Showing 416 reviews
March 02, 2015
Steer clear Sales people are good, nice and friendly. If you do go steer clear of Stacy in financing. She's a bully and is impatient. She does not put your needs Sales people are good, nice and friendly. If you do go steer clear of Stacy in financing. She's a bully and is impatient. She does not put your needs first and seems to only care about her interests. More
by Hfrank
Employees Worked With
Rick B., Stacy G.
Helpful January 07, 2015
Great experience!! I've dealt with a number of car dealerships over the past 10 years or so. Most of the time they are way to pushy and in your face. I was greeted by Ke I've dealt with a number of car dealerships over the past 10 years or so. Most of the time they are way to pushy and in your face. I was greeted by Kendal. He was very pleasant and let me lead the conversation. Which is how it should go. they were speedy with the paper work I needed to complete to get my car and by the time I was done my vehicle was detailed and ready. The only complaint I have is with the finance department. The gentleman that I had to deal with was not too bright and wouldn't listen to what I was saying. He was repeating questions over and over and turning away when I would answer them. He couldn't understand why I didn't want to pay almost $4000 for an extended warranty nor did he understand why I didn't want the gap insurance. No matter how many times I tried to talk to him he would give me a deer in the headlights look! Over all my experience was excellent!! Great people, and a good environment! The finance guy needs to be put in a position were he doesn't deal with customers anymore. More
by Colby
Employees Worked With
Kendell Wickwire
December 26, 2014
12-20-14 I went for oil change and then purchased 2014 truck On 12-20-14 I went in for oil change. On my previous vehicle. Then I went looking for " LD!" He answer all my questions and gave me a sales person n On 12-20-14 I went in for oil change. On my previous vehicle. Then I went looking for " LD!" He answer all my questions and gave me a sales person name Dave Wennekmap. I was happy with my results. I spoke with Stacy Glynn with the under coat/ interior and that was great experience and very detailed! More
by Melvin
Employees Worked With
Dave Wennekmap and Stacy Glynn and LD
November 13, 2014
Cedric Anderson- long distance buying Because I was looking for a very specific used Jeep Grand Cherokee with the altitude package I was forced to look in a larger area than the St. Louis Because I was looking for a very specific used Jeep Grand Cherokee with the altitude package I was forced to look in a larger area than the St. Louis area in which I live. I found the jeep I wanted and it happened to be on baxters lot. When I called I got a salesman named Cedric Anderson who did a great job helping me buy a vehicle from a different state. Cedric sent multiple photos and videos to give me a more complete view of the jeep. I ended up buying the jeep and when it arrived in STL it was everything Cedric promised it would be. Overall it was a good car buying experience. Would recommend buying a car from Cedric at Baxter, he did a great job.. More
by Dan Rohlfing
Employees Worked With
Cedric Anderson
November 12, 2014
John Collins We needed to replace our Jeep Patriot that was destroyed in an accident. Worked with Kurston Dowd and he helped me find another Patriot. He did a fi We needed to replace our Jeep Patriot that was destroyed in an accident. Worked with Kurston Dowd and he helped me find another Patriot. He did a fine job and as it turned out, this was his first sale and I was proud to cut off his tie! More
by jsc4144
Employees Worked With
Kurston Dowd
November 11, 2014
Car buying Enjoyed the experience and my salesman did an awesome job of finding me the right vehicle for the right price! The whole process was smooth and comfor Enjoyed the experience and my salesman did an awesome job of finding me the right vehicle for the right price! The whole process was smooth and comfortable! Thank you Baxter! More
by klaman9300
Employees Worked With
Eric Collins and Jeff Carlson
November 09, 2014
Nice Job! It's been a while since I've bought a car from a car dealer other then Woodhouse---but Baxter changed that this weekend. It's not that I couldn't hav It's been a while since I've bought a car from a car dealer other then Woodhouse---but Baxter changed that this weekend. It's not that I couldn't have gotten as good or a better price from Woodhouse if I would have wanted---but Angel worked hard to find us the right Jeep on our timeline---that's what made this deal work. Angel was determined from the time we walked in the front door to find us our Jeep and make us happy---I was impressed! Thank You! More
by Tim Jackes
Employees Worked With
Angel Cearley
November 02, 2014
Best dealership My husband and I just purchased a new car from Baxter and we had the best experience with the staff. This is the 3rd Car we have leased from Baxter an My husband and I just purchased a new car from Baxter and we had the best experience with the staff. This is the 3rd Car we have leased from Baxter and we will continue to go there in the future. Loyal was our sales guy and he was fantastic, he did everything he could to make the process as easy as possible. Thank you so much to all who helped with our process. More
by rezac623
Employees Worked With
loyal beecher
September 25, 2014
Did not disclose 2 car accidents! Just traded my jeep to get another car at another dealership. The OTHER dealership let us know that my Jeep I had bought from Baxter had been in 2 car Just traded my jeep to get another car at another dealership. The OTHER dealership let us know that my Jeep I had bought from Baxter had been in 2 car accidents! When we originally purchased this vehicle we asked if the Jeep had been in any from the Baxter sales person and they lied and said NO! So shady of Baxter to have lied to us! Do not go there! More
by Cqd31783
Employees Worked With
Chris Dailey
August 29, 2014
Run far away Buying a car here at Baxter Jeep was the worst experience of my life. Listed price was actually good and I had been looking for quite a while for the Buying a car here at Baxter Jeep was the worst experience of my life. Listed price was actually good and I had been looking for quite a while for the specific vehicle I wanted. The sales person was extremely pushy and rude. I should have walked out then, but again, they had the vehicle I was looking for. I went for a test drive and the sales person promised a broken item would be fixed. I agreed on a price and spoke to finance. Finance person lied directly to my face when I asked a specific question about payments. Of course t he broken item has never been fixed. When I asked about it again the dealership acted like they never agreed to fix the problem. I have left multiple voicemails and have gotten no response. This is the worst dealership ever. I didn't realize companies still fit into the "used car salesman" stereotype but this place took the cake. Every stereotype that applies to sleazy sales people applies to these people, they probably are even worse than expected. I feel I am pretty intelligent, but I got taken advantage of by Baxter. Please be careful and read every document and question everything if you have to buy a car from these thieves. Do not, I repeat, do not sign anything without going through every detail. Do not accept any verbal promises. More
by bobbyb81
Employees Worked With
Matt
