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Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha
Omaha, NE
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BEST TRUCK SHOPPING EXPERIENCE EVER!!! AJ was very helpful upfront an honest! We enjoyed doing business with him an Baxter we recommend anyone looking for a knowledgeable sales associate! W AJ was very helpful upfront an honest! We enjoyed doing business with him an Baxter we recommend anyone looking for a knowledgeable sales associate! We will be back for sure an appreciate all the help from everyone More
Horrible Place - WORST DEALERSHIP AROUND I will never set foot inside of this dealership again. It is sad that the other performance dealerships in the Omaha Area will be bearing the "Baxter I will never set foot inside of this dealership again. It is sad that the other performance dealerships in the Omaha Area will be bearing the "Baxter" name in the near future. My wife was involved in a car accident and the following week we walked into this dealership after being referred here by a co-worker. From the moment we got there it was horrible. We waited to be met by a salesperson. Once with one salesman, we were rotated between about 3 other salesman. We had our 9 month old daughter with us and they continued to put us on ice and keep us waiting well into the night even when we were literally the only ones still in the dealership. We made 3 trips to the dealership trying to negotiate a price. The finance lady (Samantha Giese) told us (verbatim) "What ever rate we get back from the bank we are going to mark it up at least 2 points" What sort of sales tactic is this!?!? The "sales manager" kept coming to us with "deals" and come to find out they were never going to be able to meet those numbers they were just trying to ice us. We found that out because we eventually bought a car from performance (which is part of the same company) and they let us know that there was no intention to give us the price they were quoting us. Lastly the worst part of the experience was the moment we asked to speak to finance about interest rates the salesman tried to make us sign a purchase agreement before we would even know what our rates would be or the final price of the car. I was shocked! If you ever go to buy a car in the omaha area stay FAR FAR AWAY from the baxter located at 17950 Burt Street, Omaha,NE 68118. You will thank me later. More
Cedric Anderson The best car sales person in Omaha is Cedric Anderson at Baxter. He helped us look at cars and we got the deal we wanted. We were able to find a town The best car sales person in Omaha is Cedric Anderson at Baxter. He helped us look at cars and we got the deal we wanted. We were able to find a town and country van really that we really liked. We highly recommend Cedric and the service department at Baxter More
dissatisfied with my purchase I purchased a used car from Baxter recently. The staff was friendly and not hard to deal with. I wanted to stick within a certain price range and get I purchased a used car from Baxter recently. The staff was friendly and not hard to deal with. I wanted to stick within a certain price range and get a certain price for my trade in. They managed to keep me within my price range. However, the did this by extending my loan so they could give me less on my trade in, $9000 less then kbb recommends. I didn't realize this so all in all its my fault. I just wish the staff would have explained this better prior to my final signature. Cause I surely would have walked. More
Steer clear Sales people are good, nice and friendly. If you do go steer clear of Stacy in financing. She's a bully and is impatient. She does not put your needs Sales people are good, nice and friendly. If you do go steer clear of Stacy in financing. She's a bully and is impatient. She does not put your needs first and seems to only care about her interests. More
Great experience!! I've dealt with a number of car dealerships over the past 10 years or so. Most of the time they are way to pushy and in your face. I was greeted by Ke I've dealt with a number of car dealerships over the past 10 years or so. Most of the time they are way to pushy and in your face. I was greeted by Kendal. He was very pleasant and let me lead the conversation. Which is how it should go. they were speedy with the paper work I needed to complete to get my car and by the time I was done my vehicle was detailed and ready. The only complaint I have is with the finance department. The gentleman that I had to deal with was not too bright and wouldn't listen to what I was saying. He was repeating questions over and over and turning away when I would answer them. He couldn't understand why I didn't want to pay almost $4000 for an extended warranty nor did he understand why I didn't want the gap insurance. No matter how many times I tried to talk to him he would give me a deer in the headlights look! Over all my experience was excellent!! Great people, and a good environment! The finance guy needs to be put in a position were he doesn't deal with customers anymore. More
12-20-14 I went for oil change and then purchased 2014 truck On 12-20-14 I went in for oil change. On my previous vehicle. Then I went looking for " LD!" He answer all my questions and gave me a sales person n On 12-20-14 I went in for oil change. On my previous vehicle. Then I went looking for " LD!" He answer all my questions and gave me a sales person name Dave Wennekmap. I was happy with my results. I spoke with Stacy Glynn with the under coat/ interior and that was great experience and very detailed! More
Cedric Anderson- long distance buying Because I was looking for a very specific used Jeep Grand Cherokee with the altitude package I was forced to look in a larger area than the St. Louis Because I was looking for a very specific used Jeep Grand Cherokee with the altitude package I was forced to look in a larger area than the St. Louis area in which I live. I found the jeep I wanted and it happened to be on baxters lot. When I called I got a salesman named Cedric Anderson who did a great job helping me buy a vehicle from a different state. Cedric sent multiple photos and videos to give me a more complete view of the jeep. I ended up buying the jeep and when it arrived in STL it was everything Cedric promised it would be. Overall it was a good car buying experience. Would recommend buying a car from Cedric at Baxter, he did a great job.. More
Car buying Enjoyed the experience and my salesman did an awesome job of finding me the right vehicle for the right price! The whole process was smooth and comfor Enjoyed the experience and my salesman did an awesome job of finding me the right vehicle for the right price! The whole process was smooth and comfortable! Thank you Baxter! More
John Collins We needed to replace our Jeep Patriot that was destroyed in an accident. Worked with Kurston Dowd and he helped me find another Patriot. He did a fi We needed to replace our Jeep Patriot that was destroyed in an accident. Worked with Kurston Dowd and he helped me find another Patriot. He did a fine job and as it turned out, this was his first sale and I was proud to cut off his tie! More