Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha

Beware Would not deal with this dealership. Worked on a 2008 superbee which they had $2500 over book. offered$12000 cash . came back $15000 took $1000 off . said no. week later i said id go $125 Worked on a 2008 superbee which they had $2500 over book. offered$12000 cash . came back $15000 took $1000 off . said no. week later i said id go $12500 if they replace the steering wheel emblem. it looks bad. no one wants to look at that when they drive. said we cant do that. we will come down to $14500. lowest we can go cant go lower. they bought it at auction under $11000. but you do have to pay help. so $12000 should be fair. Was told after a couple weeks they were not worried it would sell when weather was nice its a sports car. Asked someone higher up to look into it. price drop to $14308. i contact and say do you want my $12500 and fix the steering wheel now? Oh no. We cant let it go below $14000 .ok I am moving on then. I talk to higher up .and suggest moving car to other Baxter local , Offer $13000 . Next thing i know first guy contacts me and says. "I went over my used car managers head to my general managers head . I can sell you the car for $12600 out the door you take care of the steering wheel. " 1 lied to 2 started going through carfax thinking about buying the car and something didnt add up 3 At 6000 a Superbee with a 6.1 hemi needs tierod ends and alignment and then every 10000 miles the same thing . this car has been put in a ditch and not turned into carfax and still messed up . instead of fixing it . they are going to pass it along to the next poor sucker. beware. More

Best Car Shopping Experience! I will never go anywhere else, Eric Collins was amazing to work with. His approach was professional and efficient, his communication was personable, I will never go anywhere else, Eric Collins was amazing to work with. His approach was professional and efficient, his communication was personable, thorough, but relaxed. I couldn't be happier. More

When I went Baxter it was early Oct. Here i am with car 2nd set intransits Nov16th still didnt get Banks approval no call from Baxter bank let me know. I called 2 days ago found out How about finishing dea 2nd set intransits Nov16th still didnt get Banks approval no call from Baxter bank let me know. I called 2 days ago found out How about finishing deal before you work on other deals very dissapointed with purchase and very unprofessional More

Alan Arthur was our used car salesmen and he did a wonderful job helping us through the process. He even had the vehicle pulled out and cleaned for us before we arrived to look at it. Five stars for M wonderful job helping us through the process. He even had the vehicle pulled out and cleaned for us before we arrived to look at it. Five stars for Mr. Arthur More

Terrible experience I really regret going here. I get anxiety just thinking about walking through their doors. I purchased my first brand new vehicle from this place a fe I really regret going here. I get anxiety just thinking about walking through their doors. I purchased my first brand new vehicle from this place a few months ago. Unfortunately there’s rust on the exhaust, and the bumper was crooked. trying to get them to repair it has been a complete nightmare. I’ve gotten eye rolls, rick hung up on me after being extremely rude, they’re very disorganized and nobody knows what’s going on. Michelle was annoyed and aggravated on the phone and didn’t follow up like she said. Then after a few months of terrible customer service they tell me they can get my vehicle in and have it repaired within a day. I plan accordingly. I get a call saying they are almost done and going to send me a text in about an hour to come pick my car up. I wait 2-3 hours and no text came. Then I call them and they say they scratched the new bumper so they have to replace it again, then Tim explains that it’s a big inconvenience for them and my car won’t be ready until the next day and that I should be thankful. They were scheduled to do repairs to my other jeep also but they couldn’t hold their scheduled appointment with me. They said they got too busy. There were many other disappointing side stories to go with this. So now I’m left very disappointed. I really regret going here. I learned my lesson. Unfortunately they really ruined the experience of buying my first new vehicle. I just want to sell this car to get rid of the bad experience More

Excellent experience I just had the best experience with Baxter in Omaha. The entire team was friendly, knowledgeable, helpful and bent over backwards to make a deal. Eri I just had the best experience with Baxter in Omaha. The entire team was friendly, knowledgeable, helpful and bent over backwards to make a deal. Eric Collins was my salesman and did an awesome job and I felt he couldn’t have done more. If your looking for someone to really dig in and get you the deal you need,I highly recommend Eric! More

Bent over backwards to help I recently had what could have been a nightmare turned into a positive experience by my friends at Baxter Chrysler Dodge Jeep Ram Omaha. I purchased a I recently had what could have been a nightmare turned into a positive experience by my friends at Baxter Chrysler Dodge Jeep Ram Omaha. I purchased a new used truck and was very happy with the customer service. Unfortunately, an error in processing my trade-in paperwork snowballed into a potential mess on both our ends. They never let it get there. Instead, from the top down Baxter worked with me to fix the issue. I was even more impressed than I originally was with their dedication to customer service. They clearly took a loss on me but they did it with a smile in order to make it beyond just right- they made it better. I certainly hope I can make my next purchase with them more profitable. It’s easy to give business to places you can trust, and these guys will have mine forever. More

Stay away from Baxter they suck I just have the worst experience ever trying to buy a nissan murano from baxter and yes i was gonna pay cash guess what they sell it to someone else a I just have the worst experience ever trying to buy a nissan murano from baxter and yes i was gonna pay cash guess what they sell it to someone else after i sign all the paper work unbelievable honestly the most unprofessional and poor ethic company i ever deal with so make ur self a favor and dont waste your time with this clowns More

Dishonest Dealership Less than 2 weeks ago we bought a truck from Baxter. This week we got a flat tire, went to go buy a new one. Turns out the tires were too small for th Less than 2 weeks ago we bought a truck from Baxter. This week we got a flat tire, went to go buy a new one. Turns out the tires were too small for the truck. We have called to see if there was any way they would make this right and have yet to receive a call back. This place is full of dishonest salesmen who do not care about the product they are selling or the customers they are selling to. They have lost us as customers forever. We will also be sharing our experience with our friends and family so they do not share the same bad experience as we did. More

Car buying experience Was there on Saturday to purchase a new vehicle. I primarily dealt with Eric Collins - the Internet Sales Manager. Prior to even stopping into the d Was there on Saturday to purchase a new vehicle. I primarily dealt with Eric Collins - the Internet Sales Manager. Prior to even stopping into the dealership he and I were able to focus in on the type of vehicle, price range and agreed upon financing structure. Eric was very knowledgeable and had a real appreciation for my time, he made the whole process that much easier. Also I might add the F&I associates were very very good. Overall great experience, I will be back again. More