Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha

A few years ago I was going to another Chrysler Jeep Dodge in Omaha for service because they were closer to my work and home. What a mistake that was. The service at Baxter has always been great. Eve Dodge in Omaha for service because they were closer to my work and home. What a mistake that was. The service at Baxter has always been great. Even if there are several people in line, someone from the service desk will at least make an attempt to make eye contact and acknowledge you are there. I would still wait even if 100 people where in line. What I like best about the service department and people like Randy are they keep you updated and they listen. Thanks Randy and thanks Baxter. More

I was leaving my house for a doctor's appt. and discovered that I had locked my keys inside the van. My husband was out of town and had the second set of keys with him. Randy was able to have a k discovered that I had locked my keys inside the van. My husband was out of town and had the second set of keys with him. Randy was able to have a key sent with Baxter's courtesy driver to my house which opened the doors. Thank you for saving what was about to be a difficult day. More

The overall experience was great. Randy was great at keeping me informed while my truck was being worked on. My truck had two bad tires that were damaged from potholes. He was able to locate tires for keeping me informed while my truck was being worked on. My truck had two bad tires that were damaged from potholes. He was able to locate tires for my truck and get it repaired the next day as I did not have to work. He was also very informative about future work that might need to be done. They also repaired weather stripping that had come off at no charge. More

I came in for oil chg and ck hoses on my 2007 jeep liberty but found out the tires were low, transfer case and transmission leaked, the oil filter was extrememly dirty and needed changed. Yes, I was t liberty but found out the tires were low, transfer case and transmission leaked, the oil filter was extrememly dirty and needed changed. Yes, I was there for 5 hrs getting everything done but it was my choice they offered a ride often, but I sat and drank hot choco and watched tv and visited with other customers. The time went fast. The price was very reasonable and will always go there for all service and the help from Gary in new cars and Randy in service..Nothing was done unless they told me and explained it! Thanks to people that know how to treat customers with a smile! More

We like to go there because they care about us, and have always taken good care of our vehicle. Always pay attention to our concerns, and answer our questions throughly.They make you feel like you are the m always taken good care of our vehicle. Always pay attention to our concerns, and answer our questions throughly.They make you feel like you are the most important person there. Not only is the service Dept. great, but everyone at Baxters bends over backwards to take good care of us. More

I have been taking my Jeep in for service the last year or so. I had theframe of mind that for regular service, it was cheaper to go to the "oil change-service shops" as they were cheaper and wouldn't try or so. I had theframe of mind that for regular service, it was cheaper to go to the "oil change-service shops" as they were cheaper and wouldn't try to "add-on" a lot of stuff. Big mistake! They were the ones trying to add on stuff. The dealer service department has been honest, friendly and I could not have asked for more. They great you by name, share a light story or two and make you feel comfortable. I'm sorry I didn't go sooner. All the guys are great, however, I have mostly dealt with Randy Hamling, who makes you feel great about 'coming home'. Richard Funk More

Randy Hamling is among the best of the best in terms of careful attention to service details and building lasting customer relationships based on trust, credibility and genuine interest. He and Jason (ano careful attention to service details and building lasting customer relationships based on trust, credibility and genuine interest. He and Jason (another Service Manager) greet me each trip into their department, by name which sets the bar very high. A business' greatest asset is the people that make a difference, and both Randy and Jason have long set the bar very high for Baxter's benefit. John Krug (402)491-3899 More

To Whom It May Concern, I have been going to Baxter To Whom It May Concern, I have been going to Baxter for years and one of the main reasons it Randy Hamlin. He is in the service department and alw To Whom It May Concern, I have been going to Baxter for years and one of the main reasons it Randy Hamlin. He is in the service department and always goes above and beyond when I need service on my vehicles. His attention to detail and customer comfort is unsurpased. The other guys are nice but Randy is just so much more considerate taking care of the customer. He is the main reason that we continue to buy Chryler products. Sincerely, Warren and Ruth Behrens More

I always have a positive experience when dealer with baxter.I drive a 2009 dodge sprinter which my company purchased here, and have regular service done by the dealership. My usual mechanic does'nt c baxter.I drive a 2009 dodge sprinter which my company purchased here, and have regular service done by the dealership. My usual mechanic does'nt come close to the professional attitude and expreiance of the sales and service people at baxter. More

took car in for oil change and to fix sunroof leak. gave me a loaner car and knew exactly what problem with leak was. very easy to work with. no problem, even washed the car. the oil change was free and t me a loaner car and knew exactly what problem with leak was. very easy to work with. no problem, even washed the car. the oil change was free and the car was under warrentee so the price was right. More