Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha

My Dodge Nitro needed the 48,000 service. I purchased the service contract when I purchased the car almost 4 years ago and did not realize that the last coupon which is for the 48,000 service had to be used service contract when I purchased the car almost 4 years ago and did not realize that the last coupon which is for the 48,000 service had to be used up by 48,075 miles. My car had 48,428 miles and was not sure it Baxter/Dodge would accept the coupon and since I had paid up front I did not want to pay again. Randy Hamling when to bat for me and Dodge accepted the coupon and all the work was done for No Charge. My car was even washed and dried and shining when I picked it up. Thank you Baxter and thank you Randy. More

Baxter does an excellent job with customer service. I got a great deal and all the features I wanted on my new vehicle! Dave and Andrew went above and beyond and the new dealershp is beautiful! I would highl a great deal and all the features I wanted on my new vehicle! Dave and Andrew went above and beyond and the new dealershp is beautiful! I would highly recommend Baxter to my friends and family! More

This is my fifth new vehicle purchase in the last 20 years; by far this was my best experience to date. There was no high pressure sales efforts to push a car purchase upon me. I would recommend buying years; by far this was my best experience to date. There was no high pressure sales efforts to push a car purchase upon me. I would recommend buying any vehicle from Baxter. And if you have a chance to work with Charlie Saxton so much the better. More

Charlie made the buying experience very enjoyable. His friendly and relaxed manner made him easy to talk with and ask questions. He was also very knowledgable about the car, it's features and the use of e friendly and relaxed manner made him easy to talk with and ask questions. He was also very knowledgable about the car, it's features and the use of each. We were in a bit of a hurry and Charlie worked with us to make sure we were able to complete the purchase and still make our evening commitment. Thanks. More

This is the fourth car my husband and I have purchased from Baxter. Three of them have been through Charles. They are always great to work with and willing to answer our questions. While I hope to have from Baxter. Three of them have been through Charles. They are always great to work with and willing to answer our questions. While I hope to have this latest car we purchased for awhile...I am certain we will be back to buy more. More

I originally contacted Josh Mitchell, the internet sales manager at Baxter. Josh was very friendly and courteous in answering my questions online. Later Josh contacted me by phone and we set up an appointme manager at Baxter. Josh was very friendly and courteous in answering my questions online. Later Josh contacted me by phone and we set up an appointment to meet him. Josh was very cordial and PATIENT in showing us all of our options. After taking a few test drives we got down to the purchase of our Town and Country Limited. Shawn stoppd by to see how things were going and we closed the deal . We were very satisfied with the money we got in trading in our older Town and Country. Everything was up front from the get go. Being from a smaller ,rural town in Southwestern Iowa I didn't really know what to excpect in arriving at big city dealership in West Omaha, but we were extremely satisfied. Scott Gubbels did an outstanding job with all of our finance paperwork. After signing our name to the dotted line, Josh once again went over everything with us in the operation of our vehicle. I can not say enough about our entire experience. I would definitely recommend giving Baxter Chrysler, Jeep, Dodge a good look. Al Simdorn Harlan,Iowa More

I found Charlie to be a great help in explaining the different available options and he was very helpful in getting a price that we could handle. He went out of his way to make sure that we got the veh different available options and he was very helpful in getting a price that we could handle. He went out of his way to make sure that we got the vehicle we wanted. Evan after the sale, Charlie helped me get and item that I left in my trade-in. More

This is our 4th vehicle we have purchased from Charles "Charlie" Saxton. He's always been extremely professional, knowledgable and a real pleasure to work with. Always remembers your name and takes time t "Charlie" Saxton. He's always been extremely professional, knowledgable and a real pleasure to work with. Always remembers your name and takes time to catch up with the family. Charlie is the model salesman; at true asset for Baxters! More

I rate Baxter a #5 because of the salesman that helped us. His name is Charlie Saxton. He knew a lot of the vehicles that I wanted to look at and was very helpful and perfessional. The price wasvery reaso us. His name is Charlie Saxton. He knew a lot of the vehicles that I wanted to look at and was very helpful and perfessional. The price wasvery reasonable that I ended up paying for my truck. Charlie should be the employee of the year, I not only bough my truck from him but my girlfriend also bough her car from his as well and we have told 10 other friends and family to ask for him when visiting Baxter. Thank you Charlie for all of your hardwork and dedication!! More

My husband and I actually traveled from Kansas City, MO to purchase a vehicle that we saw the previous weekend. We went back to the dealership with every intentions of purchasing that vehicle but was treat to purchase a vehicle that we saw the previous weekend. We went back to the dealership with every intentions of purchasing that vehicle but was treated so badly we chose to let that vehicle go and start looking again. The dealership we visited had no interest in selling or infact showing us the vehicle. We had to ask about a vehicle then ask again if we could test drive it. Upon returning we were told the price and that we should go get lunch and think about it. We did not go back! We drove down the road and started looking just to see if we could find another vehicle that had everything I wanted. I thought I had found it and was very upset that it did not work out. We pulled into Baxter Chevrolet to see what they had. We were greeted by a very friendly sales consultant named Charles Saxton. I really did not feel like having a saleman show me anything, I wanted to do it myself. Charles listened to what I was looking for and had a couple of vehicles to show me. I have to admit I was being very picky and could not find the right vehicle. Charles took us inside to consult with their other locations and actually left to bring another vehicle for me to see. While he was gone we walked the showroom floor. Charles returned with the vehicle and it didn't meet my liking. Charles then took us around the floor and we found a Silver, 2010 Dodge Town & Country Van. It was not the SUV I was looking for but it did have everything I was looking for. We were offered to take it off the floor and out for a long test drive. We fell in love with that van. Justin Walls, Manager was excellent in helping when we decided to go home with our new vehicle. He answered every question I could possibly come up with since I was going from an SUV to a Mini Van. Scott Gubbles, Finance Manager, knew we had been there for quite awhile and did everything he could do to make the purchase easy and fast. He was great!! No pressure sales!! I look forward to going back in a couple of years when my husband is planning on upgrading to a newer truck. Baxter - We will return. More