
Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha
Omaha, NE
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I was referred to Baxter by a neighbor who purchased a van. I had interest in purchasing a new car but didn't know exactly what type of car I wanted. Randall talked about what I was looking for and my p van. I had interest in purchasing a new car but didn't know exactly what type of car I wanted. Randall talked about what I was looking for and my price range. He showed me the perfect car for my price range and I came back a few days later to purchase the car. He was very professional and did a great job helping me out. Baxter is a large dealership so I was very comfortable knowing that I would get the type of car I wanted. Their showroom looked amazing and their financing guy helped explain everything with the financing and helped me out with a good warranty and a good loan. Purchasing a car is usually a very stressful experiance. My experiance with performance was fast and enjoyable. More
My salesman was agressive in getting the price and product I wanted. They had to bring the vehicle in form out of state and while we were waiting they let my wife drive a loaner. The delivery of the v product I wanted. They had to bring the vehicle in form out of state and while we were waiting they let my wife drive a loaner. The delivery of the vehicle was world class. I enjoyed dealing with the dealership's employees and will certainly enjoy the truck they helped us buy. Outstanding! More
We have visited many car dealerships in the past years & found Baxter being on the top of our list. From the first day we had visit the showroom & when we picked up our new Jeep the three men listed above & found Baxter being on the top of our list. From the first day we had visit the showroom & when we picked up our new Jeep the three men listed above went over & beyond. Outstanding Service!!! More
Mark was very helpful in finding a vehicle for my son without the high pressure sales tactics. He listened to what we would like to have in the car and found a much better deal than we expected! He offer without the high pressure sales tactics. He listened to what we would like to have in the car and found a much better deal than we expected! He offered solutions and additional suggestions that helped in making a sound decision with the purchase of this vehicle. You're great Mark! Thanks so much! More
Quality of work is a strange thing to rate when dealing with sales... I guess the amount of "quality work" done during the deal was above average. The price was right, but I over did it with a couple add- with sales... I guess the amount of "quality work" done during the deal was above average. The price was right, but I over did it with a couple add-ons (mechanics service deal/extended warranty - could have waited and added in a years or so) that I should have changed. I guess the extras are where the money is on new vehicles for the dealer because I felt the vehicle price was bare bones... I said yes to a couple things just to get the buying experience over, so the sales process in place at Baxter works well. Good "quality work" on window tint, vehicle prep and under coating (never did ask to have the "under coating" pointed out so I knew for sure it was done - guess I'll go look after I finish this). If I keep the vehicle over 5 years, the add-ons will pay for themselves though... my goal is to keep the car for 10 plus years -- I and my wife love it (we now own two dodge vehicles and one chrysler... and a Harley). Great Sales and Closing Staff... Excellent Buying Experience!!! Thanks Mark, Jake and Shaun More
This is our fourth Chrysler automobile. All the service work has been done at Baxters. Randy Hamling has been my "go to guy" for all maintenance issues. He always gives me options on the work that needs work has been done at Baxters. Randy Hamling has been my "go to guy" for all maintenance issues. He always gives me options on the work that needs to be done, i.e. must be done now or can wait till later. I appreciate the honesty of the staff at Baxters and would not consider buying from another dealership. More
I expected great things from Baxter (Chrysler Dealer)and for the most part received it. For a new car/truck dealer they did and exceptional job in the routine things but fell a little short in the cuatomer for the most part received it. For a new car/truck dealer they did and exceptional job in the routine things but fell a little short in the cuatomer service area. The routine customer service is very good, but I expected a little more like maybe the extras as follows: #1. How about detailing the vehicle after service. To me a clean car is im[portant and a car wash and vacume would be a great way of taking care of my customers and keep thwem returning for the top quality service. The cost would be worth the customer following. #2. How about displaying the service department on CCTV's for the customers. More
Randy was very accommodating. He worked well with my schedule. I had to come back the next day for a part that was not in stock, and he made everything convenient for me. He worked with me to set up t schedule. I had to come back the next day for a part that was not in stock, and he made everything convenient for me. He worked with me to set up the next visit when we have to make a major part replacement. More
I had the pleasure of working with Darnell Griffith when I purchased my car on 2/24/11. I often hear of bad experiences when working with dealerships but I was pleasantly suprised that I did not have a bad I purchased my car on 2/24/11. I often hear of bad experiences when working with dealerships but I was pleasantly suprised that I did not have a bad experience. Darnell was very helpful and provided me with great customer service. I am happy to say that he was not a "pushy" salesperson. He asked me what I was looking for as well as what I needed in a car and provided me with all the necessary information so that I was able to make an informed decision. I am very happy with my purchase as well as my experience at this dealership and will refer anyone who is looking to purchase a car. More
I have dealt with several car dealers before and it was so easy to walk away without doing business with them, but Darnell just had exactly what we wanted in a dealer to keep us there. I wouldn't want to so easy to walk away without doing business with them, but Darnell just had exactly what we wanted in a dealer to keep us there. I wouldn't want to deal with anyone but him if I were ever looking for a vehicle! He was very knowledgeable about not only the vehicle that we purchased, but every vehicle. He's a very inclined salesman! Everything that we have needed he has taken care of in a timely manner. I'm a very persistent person and he worked very well with me! I would recommend this man as a salesman to anyone! Great at his job and a great personality! I thank him a lot for giving us the care and information we needed! More