Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha

They were eager to work with me and treated me very fairly. I got a great new truck and were more than fair on my trade in. They worked with me on 3 different occasions to get a deal done. I was ver fairly. I got a great new truck and were more than fair on my trade in. They worked with me on 3 different occasions to get a deal done. I was very happy with my experience at Baxter. I would like to do business with them in the future. More

We had a wonderful experience dealing with people at Baxter Chrysler. The salesman, Jacob Bird, was very helpful in helping us find the vehicle that was right for us. The sales manager, Rick Menicucc Baxter Chrysler. The salesman, Jacob Bird, was very helpful in helping us find the vehicle that was right for us. The sales manager, Rick Menicucci, checked out our trade-in and gave us very generous offer for our truck. We wound up purchasing a Jeep Patriot that had all the things we were looking for. All the people we worked with were very friendly and extremely helpful. We were totally at ease with them and felt no pressure at all. We plan to buy our next car there and would whole-heartedly recommend Baxter Chrysler to anyone looking to purchase a vehicle from knowledgable people at a fair price. Mike and Donna Renner More

Great experience! I would recommend Baxter to anyone I know looking for a new vehicle! Very helpful and knowledgeable staff! I normally hate shopping for new cars however the guys at Baxter made it a bree know looking for a new vehicle! Very helpful and knowledgeable staff! I normally hate shopping for new cars however the guys at Baxter made it a breeze to get in and out with a new car. Thank you for all your help! More

After doing a lot of research online, I went to Baxter to see a 2011 Jeep Wrangler Unlimited Sport and learn about financing options. When I arrived, Jeff was the first to greet me, and it turned out he had see a 2011 Jeep Wrangler Unlimited Sport and learn about financing options. When I arrived, Jeff was the first to greet me, and it turned out he had a Jeep Wrangler also. He seemed knowledgeable about the Jeep Wranglers and went out of his way to show me his vehicle and tell me about the customizations he had done on his own (not through the dealership). The manager (Edgar) seemed professional and personable, and although it was clear his goal was to get me to buy the vehicle that day (I hadn't specifically planned to do that), he never came across as too pushy or overbearing. Similarly, the person who completed the financial paperwork clearly was trying to sell me the extended warranty, et cetera, but he seemed knowledgeable and wasn't too pushy. Overall, it seemed like a top-notch operation. More

I have given the excellent rating that I did due to the exceptional customer service that I received at this dealership. The sales staff were extremely helpful, professional and knowledgeable. I never fe exceptional customer service that I received at this dealership. The sales staff were extremely helpful, professional and knowledgeable. I never felt pressured into making a decision on leasing my new vehicle, and was never given the 'hard sell' tactic used in many other dealerships that I've had experiences with. The pricing on the vehicle itself, as well as the value given on my trade-in, were better than I had expected. In addition to the sales staff that I worked with, all other employees were always very friendly and helpful. Overall, I'd say the whole experience was great, and I would wholeheartedly recommend this dealership and my sales person, Kenny, to anyone looking to buy/lease a car. More

Jon showed us a vehicle and did not pressure me and my wife to purchase. He appeared very energetit and he was very friendly and professional. Scott also was a true gentleman and took out time just to h wife to purchase. He appeared very energetit and he was very friendly and professional. Scott also was a true gentleman and took out time just to have regular conversation with me and my wife. Both seemed like very sincere guys! Great, awesome experience! We will definitely be sending folks their way! Keep up the good work, Baxter!!! More

The service was great. They didn't force me into anything. I was pleased with the low interest rate they were able to give me. Kenny was great salesman and was very helpful in finding me the car I anything. I was pleased with the low interest rate they were able to give me. Kenny was great salesman and was very helpful in finding me the car I wanted, but didn't know a lot of the bells and whistles that come with the challenger. If he had told me more I feel like I would've purchased the car sooner. Overall I would recommend them to my friends and would likely buy there in the future if I stay in nebraska. More

Most car salesmen I have dealt with fall into the negative cliche of a "car saleman." Nick was one of the exceptions. Simply put, he earned our trust and our business and I will recommend him to my negative cliche of a "car saleman." Nick was one of the exceptions. Simply put, he earned our trust and our business and I will recommend him to my friends. Nick is a "what you see is what you get" honest and friendly guy. There are no hidden agendas with him and I look forward to buying my next Jeep from him in the future. Scott Orsborn More

Mark was great. Did everything he could have possibly done to place the vehicle. He brought me demo vehicles to my office. He followed up on features, prices, trim levels. He walked the lot with us. done to place the vehicle. He brought me demo vehicles to my office. He followed up on features, prices, trim levels. He walked the lot with us. Mark was a true professional in every sense. Thanks! Andy & Beth O'Daniel More

When I bought my vehicle from Baxter, the upfront service was great. They treated me like a queen and I got a great deal on my vehicle. I bought an oil change package and was also told I get my vehicle was was great. They treated me like a queen and I got a great deal on my vehicle. I bought an oil change package and was also told I get my vehicle washed when I bring it for the oil change. Now that I have brought it in for oil changes several times, I have been furious 5 out of 7 times. The wait is too long after the long wait to check in my vehicle and if my vehicle is actually washed, it is a half job. (A few times I was told the car wash was broken and once even advised they don't have to wash it anyway.) One time they didn't get something tightened and oil was leaking, so I took time off work to take it to the GMC dealer figureing I would have to spend a bunch of money to get an oil leak fixed, but found out it was the Baxter tech who overlooked tightening it! The only reason I keep taking it back is because if I want the non-refunable oil changes I pre-paid for, I am forced to take it there the remaining three years. (I bought a 5 year package) I totally dread it everytime I have to get an oil change. My husband also got an oil change package and has a Dodge truck, but they would never wash it because they say it doesn't fit in their car wash. Hmmmmm, they are a Dodge dealer that sells big Dodge trucks and those trucks are clean. He did get something fixed on his truck at Baxter once and was satisfied, so that was good. The last time I went in for my oil change, everything went great like I have been wanting it to be the last two years. I didn't have a long wait to check in first of all. When I got to the counter and spoke with Roby, who is a very pleasant person as are most of the service agents, I asked him if the car wash was working and he said "yes." I then asked him if my oil change will take less than an hour and he said "yes." (He has dealt with me in the past, so he probably remembers how flustered I get when I come here.) He told me everything I wanted to hear, but would it become reality this time? Yes! My oil change was done in a little more than a half an hour and my vehicle was washed satisfactory. What a victory for Baxter! I was so happy, I had to also tell about what a great experience I had rather than only complain about the bad. I could tell that Roby totally tried to make everything go smooth and it was a success! Thanks, Roby. Hopefully my next oil change goes as well as this one. Update: Turns out either they didn't tighten everything or they just failed to wipe up the oil. More oil in the driveway and it is NOT a problem with my vehicle, it is poor attention to detail. Also got my car clear coated and wasn't happy, but told my vehicle is a used vehicle (2007 bought two years ago)so there isn't anything eles she was going to do. There were globs and marks on the vehicle that weren't there previously, but they aren't doing anything about it. Went to the body shop over a week ago and have not been contacted further. No follow up. I really dislike Baxter, but every once in awhile there is a nice employee. They are very snooty for the most part and if there is a problem, they don't want to deal with it. More