
Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha
Omaha, NE
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My daughter worked with Rodney Bloodworth and purchased a used vehicle with which we are very happy (so far). Given this good experience, I wanted to work with Rodney when I was in the market for a car. used vehicle with which we are very happy (so far). Given this good experience, I wanted to work with Rodney when I was in the market for a car. Recently Rodney showed me a car which was a little overpriced for what it was and he said he didn't have anything else in stock that I would be interested in, so I started looking elsewhere. After three weeks, I found a car at another dealership that I was seriously considering but wanted to give Rodney one more opportunity to make a sale since he had been so nice when he worked with my daughter. I went to Baxter and explained the situation to Rodney and the specifics of the miles, mpg, and $ I was looking considering. He searched the lot and only found one trade-in which they had just received which he said was comparable. We looked at the car. Asked if it had been in any wrecks. He went to run a CarFax. While he was driving the car back my wife said she really didn't care for the car, so I went over to Baxter's search desk to tell them that running the CarFax was unnecessary. To my surprise, I walked up right when... get this... Rodney was mocking me to his cohort at the computer. As soon as they noticed me standing there taking in their little joke, they looked away sheepishly, and then in a false bravado attempt to recover Mr. Bloodworth strolled over to the printer and said something to the effect that (paraphrased) That CarFax is printing right now. (incident occurred 4/28/2011, perhaps he's learned something by the time you read this). It was at this juncture I told him that we would not be doing business and that his behavior was unprofessional. So I ask you... is this the kind of dealership you want to work with? More
They were unfriendly, not helpful so we left and purchased a vehicle from another dealter. They had a lot of guys hanging out and visiting with each other but none really tried to help us find purchased a vehicle from another dealter. They had a lot of guys hanging out and visiting with each other but none really tried to help us find the car that was right for us. I will not go back. More
they worked fast and as a team and i was in a car that i love in a good fast pase and i would go back and recamand people to baxter and exspecally randall and the timeing was good and they made me fill well love in a good fast pase and i would go back and recamand people to baxter and exspecally randall and the timeing was good and they made me fill wellcome and jake was so coo i really like him and he funney thanks baxter of omaha nebraska More
Good inventory selection. I purchased a Jeep Grand Cherokee and the sales staff did a great job of presenting the vehicle and putting a deal together. The finance staff also did a great job finding th Cherokee and the sales staff did a great job of presenting the vehicle and putting a deal together. The finance staff also did a great job finding the right financing tool for me. Overall i was very pleased with the purchase experience More
I purchased a new 2011 Jeep Grand Cherokee and I couldn't by happier. This is the 3rd car I have purchased through Rusty and he knows what I want and what I need. He works hard showing me all my options on by happier. This is the 3rd car I have purchased through Rusty and he knows what I want and what I need. He works hard showing me all my options on both cars, and pricing, and will not quit until we are both satisfied with the deal. Rusty was very professional and courteous. I wouldn't buy a new vehicle without his help. Everyone at the dealership was helpful and friendly. Very pleased with my new vehicle. More
My experience with Mark Edwards and Baxter was second to none! I had been interested in a different make of vehicle when I first contacted Mark and after a brief conversation decided to go in and test driv none! I had been interested in a different make of vehicle when I first contacted Mark and after a brief conversation decided to go in and test drive the Jeep Grand Cherokee. Mark did a great job of marketing the vehicle, pointing out the differences between the Jeep and "the other brand" I was also condsidering without negatively badmouthing it into oblivion (like "the other brand" did to Jeep!) After the test drive it was an easy choice! Mark had all of the paperwork ready and the price negotiated so all I had to do when I walked in to buy was sign on the dotted line. Fast, easy and hassle-free! Thanks Mark! More
We really had a good experience. We were not rushed and made to feel valued - even though we drive our cars a long time, so we aren't frequent customers. Nick was very helpful and experienced and did ever made to feel valued - even though we drive our cars a long time, so we aren't frequent customers. Nick was very helpful and experienced and did everything that he could to make our time there worth our while. We are pleased with our new (to us) Town & Country and the service that we have received so far. More
I had a great experience with the service department at Baxter when I brought my Dodge Journey in recently. Dan, my service advisor was so friendly, courteous and returned my phone calls and answered all Baxter when I brought my Dodge Journey in recently. Dan, my service advisor was so friendly, courteous and returned my phone calls and answered all my questions with great knowledge and information. I truly enjoyed my experience and it was very helpful to have the courtesy drivers who were also great because I was able to still get some work in for the day despite not having my work vehicle! THANK YOU DAN! I will be back! More
I just purchased a 2011 Jeep Cherokee from this dealership. This is the 3rd vehicle I have purchased from Baxtor Jeep and will never go anywhere else. Charles Saxton was my salesmen and is th dealership. This is the 3rd vehicle I have purchased from Baxtor Jeep and will never go anywhere else. Charles Saxton was my salesmen and is the same person I used in the previous purchases. He is extremely knowledgable about his product and cares about the needs of his customer. He is honest and sincere, and he is all about making sure that you leave with a positive impression of Baxter. He found the exact vehicle I wanted within 10 minutes and worked diligently with my wife and I to get a good price for us. I never had to go to the dealership until the final price was agreed upon. I have been to other dealerships that won't even give you a price until you come to the dealership. Bottom line is Charlie is fantastic and everyone should buy a car from him. More
The salesman we worked with was awesome,very personable. Tried everything to lower the price as much as possible but his "superior" always has the last say. They did put new tires on town and country as re Tried everything to lower the price as much as possible but his "superior" always has the last say. They did put new tires on town and country as requested and cleaned and detailed also. That work was good. Also we were missing the navigation cd,remote and headphones for the dvd player,they found us most of this and will mail out the headphones to the house. Was happy with this. More