Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha

Great friendly service. They did not overcharge me and tried to give me the best deal possible on the services that I needed. Getting my recalls fixed was very easy also. tried to give me the best deal possible on the services that I needed. Getting my recalls fixed was very easy also. More

Randy is always courteous and professional, and straight forward with me. His wealth of knowledge gives me peace of mind and I look forward to his friendly smile and outstanding customer service every time forward with me. His wealth of knowledge gives me peace of mind and I look forward to his friendly smile and outstanding customer service every time I come in!! More

We had picked out a 2011 Dodge Ram on Baxter's internet site on Christmas night, the next day- I received an email from Randall Crutcher & after exchanging a few emails & phone calls we arranged to test dr site on Christmas night, the next day- I received an email from Randall Crutcher & after exchanging a few emails & phone calls we arranged to test drive(over my lunch hour) a 2012 because Randall explained that the Ram 2012 he was showing us was a "little more" truck with a better $$$ deal. Well, after seeing the truck & the test drive- WE LOVED THE TRUCK!!! The test drive & paperwork were all done in less than 2 hours. The customer service was way more than we ever expected. Everyone at Baxter's went above & beyond what you would from a car dealer. We are telling all our friends & family that they need to go to Baxter's for their next vehicle! More

I had a great and eye opening experience at Baxter, thanks to Randall. He taught me a lot. I went there to buy a car and knew what I wanted to pay. I met Randall and he was very attentive and energetic thanks to Randall. He taught me a lot. I went there to buy a car and knew what I wanted to pay. I met Randall and he was very attentive and energetic. I swear, that man ran all over for me. When we were looking for a car, he talked to me about the upgraded warranties Chrysler did on their new cars, and how there were wats to make it better. I told him no need to pitch a warranty, I am not interested and I never bought one. He left it alone, but did something subtle that stuck with me. We test drove the car, he shows me how to do everything. When we got back he walked me through the service department. It was massive, and every stall was filled, plus the side lot was filled. He then walked me back to the front and pointed out how there were only 7 cars in the sales lot. He then said, warranties aren' just for profit to the dealership, the service department will always be busy, because machines break you can just decide if you want to plan and budget the possibilty or you can wait for an un welcome surprise. Then he went back to selling me the car. When we negotiated, he listened to my offers, and when he presented higher numbers, he justified them with why they were instead of making me feel like I was unreasonsble. He tried to sell me at a shorter term so I could be in a great trade situation if something came up. I chose to go longer to fit it in my budget, and he understood. I went a little higher and we came to an agreement. When I was waiting to see the business manager, Jake, Randall told me to listen to him and pay attention. He said the products he was going to explain, yes they help the dealership profit, but also provides a great service. He also said, remember you get what you pay for, and if you see services on line for warranties and other products for less, there is a reason. He told me he recommends the warranty because when He hears from me about an issue, he would rather make an appoinment and drink coffe with me, than make an appointment and apologize. This made sense. Needless to say I got the car and a warranty. It has been a year since I bought, and I enjoyed a cup of coffee for the first time with Randall a couple days ago. I put a lot of miles on my car in a year and it needed to get fixed. It runs great now, and I actually am looking forward to more service and coffee with Randall. To bad he's married. Great job Baxter and Randall. More

We upgraded from our 2004 Pacifica to a 2008 Pacifica. We love this model and are disappointed they are no longer being manufactured. All the people at Baxter's made our purchase a very pleasant experi We love this model and are disappointed they are no longer being manufactured. All the people at Baxter's made our purchase a very pleasant experience. Based on this experience, we will continue to use Baxter's for sales and service on our car. Harry Wingert More

Have you ever pictured your typical cars salesman...greasy, underhanded, looking to rip someone off? Charlie is a scheming, smooth talker, and he knows it. In addition once the sale was ma salesman...greasy, underhanded, looking to rip someone off? Charlie is a scheming, smooth talker, and he knows it. In addition once the sale was made, I couldn't get a hold of anyone if I had questions about the service contract or other concerns. Meanwhile, there are a half a dozen sales people standing around playing words with friends. As long as you own a vehicle from Baxter, you are married to them. Please shop elsewhere. More