Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha

I just bought my first G35 Coupe at Baxter today with the help of Randall Crutcher. Although I didn't get the price I wanted to pay, it was still a decent deal for what I got so I have no complaint here; ho help of Randall Crutcher. Although I didn't get the price I wanted to pay, it was still a decent deal for what I got so I have no complaint here; however the customer service that I received was exceptional. Randall was professional and at no time was he putting any pressure on me to accept the deal. I felt pretty comfortable negotiating with him, and although at the end I had to give in to the price slightly higher than what I originally wanted to pay, I can't say that I have any buyer remorse at all. Overall it was a good experience although I would have loved for the whole process to finish quicker, I think I was there for almost 4 hours before I finally got out around 10 PM with the car. The fact that they actually bought out Infiniti of Omaha means I will be back again for my next Infiniti and hopefully Randall will still be around to strike another deal for me. More

Very easy to talk to not like any Car/Truck sales people we have ever dealed with. Very knowledgeable of the product will go back to him the next time we are in the market for a new vehicle!!!! we have ever dealed with. Very knowledgeable of the product will go back to him the next time we are in the market for a new vehicle!!!! More

We recently purchased a used Honda from Randall Crutcher. He did an amazing job working with us and finding us just the right van. Due to circumstances beyond his control, things were a little crazy just b He did an amazing job working with us and finding us just the right van. Due to circumstances beyond his control, things were a little crazy just before we had our vehicle transferred from their dealership in Kansas City but Randall was great through it all and the used car team treated us with respect. We have a small issue yet to deal with on the auto body side of Baxter, but I am confident that we can get that issue resolved without any problems either. We would definitely consider another purchase from Baxter, specifically Randall. More

I recently purchased a 2012 Jeep Grand Cherokee. The sales consultant was Nolan Koehn and it was a pleasure to do business with him. I explained that I was trying to decide between the Jeep and another sales consultant was Nolan Koehn and it was a pleasure to do business with him. I explained that I was trying to decide between the Jeep and another vehicle. I took it on a test drive during which time Nolan explained all the features, and what the capability of the jeep was in various situations. He was extremely knowledgable about this vehicle. Afterward we discussed the different options available based on what I told him were important to me. I asked him not to pressure me about the decision and he did not! How he handled the this first situation is the reason I purchased the Jeep from him. The price was fair and everything went smoothly. I also want to comment on Anthony Agosta, who was also very helpful and knowledgable about the additional Mopar chrome parts for the car. He made sure that I was able to get the parts I wanted and was also present the day I picked up the vehicle to make sure it was just right. Nolan worked with his manager, Justin, to get the perfect Jeep for me. I would definitely go back to Baxter for any additional car needs in the future and I will highly recommend them. More

I purchased my '03 PT Cruiser at Baxter and continue to use Baxter for service needs. Randy is extremely knowledgeable, professional and friendly. He has always kept me informed if the service repair wil use Baxter for service needs. Randy is extremely knowledgeable, professional and friendly. He has always kept me informed if the service repair will take longer, or if the cost is different from the original estimate or with any other issues that have arisen while my car is being serviced. I trust Randy and the rest of the service team to always provide great customer service. More

In my over 40 years of car buying this was by far THE BEST experience I have ever had!! Nick treated me like royalty. Not only was he friendly, considerate, a complete expert about the vehicle I was lo BEST experience I have ever had!! Nick treated me like royalty. Not only was he friendly, considerate, a complete expert about the vehicle I was looking at, he followed through on every promise, made personal contact throughout our whole process, was completely non-pressuring, and to top it all off, he's very easy on the eyes and reminded me of my son-in-law with his integrity and professionalism. Baxter Dodge has raised CUSTOMER SERVICE to a new level, and this was especially important to me as I am an out-of-state buyer. I was visiting my best friend here in Omaha, and I have ended up flying my husband out from our home in Vermont so we can drive our new vehicle home. Baxter topped all the dealers I have explored within 150 miles of our home in price, service, and selection. I think this will go down in my record book as one of my favorite vacations ever. Thanks Baxter Dodge, and THANK YOU NICK!!! More

The service department tried to repair my vehicle a month ago. After being charged $638, my car is experiencing the same difficulties and is not running. I have tried to contact the GM and the Service Mana ago. After being charged $638, my car is experiencing the same difficulties and is not running. I have tried to contact the GM and the Service Manager several times to no avail and with no response. I was told that the best case scenario would that my car would be looked at - at full price - on Monday at the earliest. The service technician and the lady who scheduled my appointment were indifferent, rude, unreceptive and could not have cared less about the plight and situation of an upset customer. I have filed a complaint with the BBB and have contacted my legal representation about having my service fees and cab fares incurred reimbursed to me. More

I came to Baxter looking for a used commuter car and Randall was very helpful in finding me what I needed for the right price. He did a lot of the research and was very thorough in explaining everythin Randall was very helpful in finding me what I needed for the right price. He did a lot of the research and was very thorough in explaining everything to me through the whole process. Car buying is never an easy task as at times you don't know whether or not your really getting a good deal, I truly believe Randall went to bat for me and was able to extinguish any doubts that I had. Thanks Randall!!!!!! More

Great friendly service. They did not overcharge me and tried to give me the best deal possible on the services that I needed. Getting my recalls fixed was very easy also. tried to give me the best deal possible on the services that I needed. Getting my recalls fixed was very easy also. More

Randy is always courteous and professional, and straight forward with me. His wealth of knowledge gives me peace of mind and I look forward to his friendly smile and outstanding customer service every time forward with me. His wealth of knowledge gives me peace of mind and I look forward to his friendly smile and outstanding customer service every time I come in!! More