Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha

Bought an oil change package for 3 oil changes and tire rotations . I change every 5000 miles . Looking at upgrading to a new power wagon . But the finance department said package is non transferable an rotations . I change every 5000 miles . Looking at upgrading to a new power wagon . But the finance department said package is non transferable and not refundable . So for $130 they are choosing not to sell me a new truck . A simple transfer or refund and they could have sold me the power wagon . So I will look at woodhouse who I will tell about this and bet they throw in a couple oil changes . lol bad decisions by management More

beware of this dealer. Went in looking to trade in my leased ram 1500 (2020) and lease another 1500 ram (2024) similar to the one I owned. gave them all the info vin no. on Went in looking to trade in my leased ram 1500 (2020) and lease another 1500 ram (2024) similar to the one I owned. gave them all the info vin no. on the 2020 and they said they had one that was a little more loaded than the 2020. they saw my payment for the 2020 lease, and I said to the two salesmen that were helping me that I could up about 50 0r 60 dollars a month (my payment is 360 per month) with a higher down payment than I paid for the 2020. they preceded to waste my time for about an hour and a half they finally came out with my estimated payment 48-month lease with 2000 dollars down 1000 dollars per month. i guess they thought i was a fool. the truck had a sticker of 56000 dollars with a 4000-dollar rebate. they wanted me to pay 50000 dollars for a lease on a 54000-dollar truck Beware of this dealer. just to let you know i have been leasing cars for over 25 years. More

sales and finance lie to customers stay away! !! agree to a price then run credit and back out of price even through credit was high enough to receive rebates!!! !! agree to a price then run credit and back out of price even through credit was high enough to receive rebates!!! More

Baxter wanted $8,400 to fix my Ford. Lee Sapp ford fixed it for $500.00 Lee Sapp ford fixed it for $500.00 More

I have dealt with baxter dodge for years than I care to remember. Iam one of those that want to be safe. Being a life long Nebraska person I trusted Bacter with my Dodge Ram 3500. I would now never have remember. Iam one of those that want to be safe. Being a life long Nebraska person I trusted Bacter with my Dodge Ram 3500. I would now never have trust in them again. I went in to have my air conditioner check which they had done over $1000 on and being gone for 9 months doing volunteer work felt it should be covered. Wrong they charge me $139 diagnosis fee and a repair estimate of over $740. Said it was a slow leak in front of what they did last year. Said no walked out made appointment at an independent mechanic. Charge me diagnostic fee $125 and said they could find no leaks using die which baxter did not use. Said come back in 6 weeks and recheck no charge. My unit still is cold and no leaks visible. Went back to baxter and ask for my $139 back no way ask for manager says not in will have him give me a call. Did not happen. Avoid BAXTER SERVICE. JEF More

The service center is also VERY poor and lose your vehicle and tell you they may need to call it in stolen. I bought from them, so I serviced there, and it was very close to home and work. I gave them vehicle and tell you they may need to call it in stolen. I bought from them, so I serviced there, and it was very close to home and work. I gave them several chances, and they only continued to make errors; the next time I had to have it serviced, they misplaced the key and couldn't find it. After searching for 30 minutes, they found it in an employee's pocket hat it shouldn't have even been in. I also had a loaner car from them while the vehicle was being serviced, it leaked antifreeze all over my garage in the middle of the hot summer, and the AC went out. When I asked for a replacement, they told me that my vehicle would be done the following day, but it was not, and they couldn't provide me with another loaner for a few more days. When I reached out to Keenan Ford, the General Manager of this location, he literally called and simply said sorry. Not that they would take action and make sure this wouldn't happen to another customer or anything like that. So if you want a terrible experience, please feel free to use their service and buy from them. I promise your life will be xxxx anytime you need to have service performed. More

Help was there when needed and were quick to reply to any questions I had and brought up new options for me some worked and some didn’t but I had a good experience questions I had and brought up new options for me some worked and some didn’t but I had a good experience More

Worst expert I’ve ever been through buying a vehicle. First off car was listed online at a much lower price then what I got it for, horrible customer service, and very hard to contact anyone one the deal First off car was listed online at a much lower price then what I got it for, horrible customer service, and very hard to contact anyone one the deal is sealed it’s hard to get through to anyone constantly getting voicemails, and no call back, sold me a certified vehicle that need and oil change, key fob battery was dead, blinker went out within weeks of my purchase and the. Almost 4,000 dollar warranty I bought is useless. All in all I won’t refer anyone nor will I ever be back. More

I bought a Durango today. Cedric Anderson made the process so easy. I will definitely buy another car from Cedric. AGAIN THANK YOU CEDRIC ANDERSON process so easy. I will definitely buy another car from Cedric. AGAIN THANK YOU CEDRIC ANDERSON More