Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha

Randall and Jake went above and beyond helping me get into my 2012 Chrysler 200. They made sure that I was satisfied with everything pertaining to my car. I will recommend this dealership to family and f into my 2012 Chrysler 200. They made sure that I was satisfied with everything pertaining to my car. I will recommend this dealership to family and friends and plan on being a return customer for other future purchases and services. More

I had been having trouble with my old car and needed a new one fast. I looked in their online stock and found a couple cars that caught my eye and were in my price range. I sent them and email and got a v new one fast. I looked in their online stock and found a couple cars that caught my eye and were in my price range. I sent them and email and got a very nice reply. The service was excellent. Everyone was friendly and got me in and out of there as quick as they could, even with them being busy that day. I am very pleased with their service and my entire expirence there. They made "first time" car buying, without my dad, very easy and friendley. More

We tried dealing for the Jeep Wrangler we bought from Baxter Chrysler/Jeep/Dodge at a local daelership,but that was a mistake. The only thing they did was enable us to find out that Baxter had one with a Baxter Chrysler/Jeep/Dodge at a local daelership,but that was a mistake. The only thing they did was enable us to find out that Baxter had one with all of the options we were wanting. We were fortunate to make contact with Randall---can't say enough about him. He was very professional,friendly and easy to work with. He made us feel like we were important as potential customers and like he wanted us to be satisfied customers. He put the "FUN" back into buying a new vehicle! He will definitely work to get you the deal you're looking for. This was our first experience buying out of state,but we couldn't be more pleased. For any future purchases, Baxter and Randall will be our first choice. They have our highest recommendation. Don't hesitate to give them an opportunity to sell you a vehicle. Nathan and Janis Douglass,KS More

This is the second new vehicle we have leased from Randall in the last 6 months. Most of the preliminary work in both cases was done through the internet. When we agreed on a price through emails it w Randall in the last 6 months. Most of the preliminary work in both cases was done through the internet. When we agreed on a price through emails it was easy from then on. Randall made sure we received the vehicle we wanted with the equipment we asked for. He was always there for our questions and follow up after the sale. I would recommend Randall, and have, to other people looking for a diligent salesperson that gets the job done. More

Randall was a fantastic dealer to work with. He was extremely personable and truly cared about our buying experience. This was in stark contrast to our previous car-buying experience at H&H Chevrolet. extremely personable and truly cared about our buying experience. This was in stark contrast to our previous car-buying experience at H&H Chevrolet. In addition, everyone else that we came in contact with at Baxter was great to work with. I think we have found THE place we will go car shopping in the future. More

I had an issue with my 2011 Jeep. I'm the only owner of it. I haven't even had it a year and already have had issues with it. I understand it's not the dealers fault but it is the service I received that r it. I haven't even had it a year and already have had issues with it. I understand it's not the dealers fault but it is the service I received that really made me upset. The passenger side back window would not roll up one day. Then when I went to try and roll down the other windows none of them would roll down. Eventually it would roll up and then all of a sudden wouldn't work. So I made an appointment with Baxter's Service Department. I dropped my Jeep off on a Wednesday morning at about 845. I didn't receive a phone call until 230 or so. I was told that it took them all day for my Jeep to do what I told them it was doing and that it did exactly what I said. My thought was duh. Anyway, they then told me that they think it's the motor for the window and that it would be ready for pick up at 5. Sweet was my thought. I get there at about 445 and ask if my Jeep is done. I'm told yes and no. I go what do you mean yes and no? They said yes it's put back together but no it's not fixed. It wasn't the motor that was wrong, but they knew I needed a vehicle because I had to work in the morning and they told me they weren't able to get me a rental. So I was like whatever and made an appointment for the next week. I dropped my Jeep off at 8:45 again the following Tuesday. I did not hear from Baxter until 4:00, to which I assumed they were calling to tell me my Jeep was done, boy was I wrong. They were calling to tell me that they needed to keep my Jeep overnight and that they thought the window problem was because of a wire short in the door and that they were working on the wiring harness and would have to remove the seats and carpet. Whatever was my thought just get it fixed. No rental at this point either. I'm also told that they will call me in the morning to give me an update, which I assume the morning means sometime in the A.M. hours. I call Baxter at 12:30 as I haven't heard anything. I'm told that they are tracking a wire to the engine but that they "will call me after lunch" to give an update. Now I was already not happy with the service department and this didn't settle too well. Finally, they call me at 2:00 and tell me that they will need it again overnight and that the part of the wiring harness that they replaced didn't fix the problem, but hey this time they will get me a rental and no cost to me. So I get a rental and they then call again at about 4:30 tell me that it isn't the wiring harness at all, but rather the window switch and my Jeep will be fixed early Thursday morning. Finally, they call Thursday morning that my Jeep is ready. I get my Jeep back and go to work. Once I arrive at work I notice that the carpet in the back isn't tucked in at all and my shift knob appears as if they took pliers or something with "teeth" to it and scratched my leather wrapped shift knob. I call Baxter immediately and explain what happened. I again drive out Friday morning to get things fixed. Which the distance to drive from my house to Baxter is about a 20 min drive each way. The carpet was an easy fix it was more of just an irritation that they didn't put it back the way it was. For the shift knob I was told that they thought they had one and that they were taking my Jeep back and for me to wait in the waiting area. Cool was my thought. 45 min later they come in to tell me that they had to order the part and that it would be in Monday or Tuesday. I simply ask why I've been waiting for 45 min for them to order a part. I'm told well we had to find out where we could order it from. Well it's Tuesday at 2:20 and I still haven't heard anything about my shift knob. I want to commend you Baxter on your Service Department as it must truly take skill to suck this bad. And I am trading my $36,000 Jeep in so I never have to deal with you guys again. You truly left a bad taste in my mouth and unfortunately I have recommended a lot of people your way as I loved the sales man I had. I won't make the mistake again of throwing any business your way. More

I live in Northwest Iowa, and had been looking into purchasing a Jeep Grand Cherokee for several weeks. We have several local dealerships and I had visited most of them over a three week period. Most o purchasing a Jeep Grand Cherokee for several weeks. We have several local dealerships and I had visited most of them over a three week period. Most of the dealerships had a good selection of vehicles, but I was not particularly impressed with the product knowledge, or pricing, at any of them. While looking for the Jeep online I came across a series of ads with the Jeep and options we wanted at Baxter Chrysler Jeep Dodge.... A day or so later I called Baxter Chrysler Jeep Dodge and got Harold Collins. We exchanged a few telephone calls...I found Harold to be extremely friendly and easy-going and very knowledgeable on the subject of Jeep Grand Cherokees. He answered all of my questions. Within a day or so we reached an agreement and I had a deal on a Jeep Grand Cherokee Limited with the options I wanted that was quite a lot better than anything I found locally...actually getting a Limited for everyone else’s Laredo price. I've been in the independent automotive field along time and have never had a better experience than this. Thank You BAXTER CHRYSLER JEEP DODGE! More

Wouldn't buy a car any other way. Randall was awesome emailing my wife back and forth during our busy schedule. We got the deal we wanted and will definitely go through Randall in the future! Everyone t emailing my wife back and forth during our busy schedule. We got the deal we wanted and will definitely go through Randall in the future! Everyone there was great. Thanks Randall! More

We have serviced our Dodge Durango at Baxter for several years. We now bring our Viper and Charger in for service. We request Randy Hamling because he has always given us superior service with a personal to years. We now bring our Viper and Charger in for service. We request Randy Hamling because he has always given us superior service with a personal touch. He is polite, professional, and knowledgeable. He genuinely enjoys helping people and clearly enjoys his job. From the first interaction, we didn't feel like a number, but rather a neighbor asking another for help. The second visit, Randy asked how the construction on our house was going (a detail that came out in our first meeting). It was so impressive that he cared enough to not only remember us, but what we had discussed outside of car maintenance. That level of personal service, resulting in a more personal relationship has been, in large part what has brought us back year after year. Baxter is lucky to have him! More