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Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha

Omaha, NE

2.8
420 Reviews

17950 Burt St

Omaha, NE

68118

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Showing 420 reviews

August 28, 2012

I recently purchased a new car from Baxter Chrysler Jeep Dodge on 180th and Center. This is the 2nd car that I have purchased from them. My sales person, Randall Crutcher was AMAZING to deal with. I knew th More

by sarac23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
2
August 28, 2012

I was having issues with the tires on my convertible. RANDY had the problem diagnosed within minutes. I took the car back a few days later and he had me in and out of service in under an hour. Now that More

by goodyrl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Hamling
Aug 28, 2012 -

goodyrl responded

Not sure why it didnt show up but ovrrall experience was 5.0 :)

Aug 30, 2012 -

Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha responded

We appreciate you sharing your recent experience with our service department. Randy is a valued member of our service team and I am pleased to hear that he was able to take such great care of you and your vehicle. We look forward to continuing our professional relationship in the future. Find us on Facebook and Twitter for additional savings! Thank you--Tyrone Williams, General Manager

August 27, 2012

I purchased a used car from Baxter and the salesmen who helped me (Randall Crutcher and Ray Belanger) were very courteous, professional and friendly. I bought the car I was looking for at a fair price with More

by Gregg65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Crutcher and Ray Belanger
August 21, 2012

Our Salesman found the car we wanted and had excellent follow thru, throughout buying process. Will look to buy from him again. Took us two days from looking for a car to closing a deal on a car. We are More

by miwalker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Crutcher
Aug 21, 2012 -

Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha responded

We appreciate you taking some time to share with us about your recent experience with Baxter Chrysler Jeep Dodge Ram. Randall is an essential part of our team and I am pleased to hear that he was able to meet and exceed your expectations throughout your purchasing process. We look forward to working with you in the future! ‘Like’ us on Facebook and follow us on Twitter for additional savings! Thank you—Tyrone Williams, General Manager

August 07, 2012

I bought a 2010 Jeep Wrangler several summers ago and it came with a hard top. This summer I bought an after market soft top. I installed it myself and about a month after installation the zipper line on th More

by rymorrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Hamling
August 04, 2012

I saw an ad in the Omaha paper and called Baxter to find a used car for our 21 year old daughter. This was on a Tuesday. We told Randall we had to make the deal on Saturday and he communicated with us every More

by boydjw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Crutcher
August 03, 2012

I purchased my 2003 PT Cruiser from this dealership and have always taken it back for service. Randy Hamling is always knowledgeable and courteous any time I deal with him. I would not take my vehicle an More

by biggerrick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Hamling
Aug 06, 2012 -

Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha responded

We appreciate you taking the time to share with us your experience working with Randy. I am very pleased to hear that he was able to meet your needs and kindly answer any questions you had throughout your purchasing process. We hope you are enjoying your PT Cruiser and look forward to working with you in the further for any sales of service needs you may have. Find us on Facebook and Twitter for special savings! Thank you --Tyrone Williams, General Manager

August 03, 2012

Leased a 2012 Grand Cherokee on a Saturday Got a call Leased a 2012 Grand Cherokee on a Saturday Got a call Monday from the finance guy saying he needed the first month's payment. Gave him my credit card More

by arouillard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris, John, Jack, Anthony
Sep 04, 2012 -

Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha responded

On behalf of Baxter Chrysler Jeep Dodge Ram I would like to apologize that we were unable to meet and satisfy your needs during your visit to our service department. Customer satisfaction is something we take very seriously and if you are willing to, I would like the opportunity to speak with you so we can discuss the issue in further detail. Please contact me 402-493-7800 at your earliest convenience. Sincerely—Tyrone Williams, General Manager

August 01, 2012

Randall was an excellent salesman, this was by far the best and most painless car buying experience I've ever had. The entire process was quick and he was extremely friendly, knowledgable, and professiona More

by Anderson8554
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randal
July 29, 2012

When I decided to buy a new Jeep, I contacted Randall directly and he did not let me down. Baxter did not have the car I wanted on the lot, but Randall got right to work to find a car with the options I More

by kathryngrimes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Crutcher
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