Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha
Omaha, NE
422 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 422 reviews
October 06, 2012
Reason for Visit: 1. Rusty Russell: Sales New & Reason for Visit: 1. Rusty Russell: Sales New & Used 2. Randy Hamling: Service or Auto Body My family has been a long standing customer of Bax Reason for Visit: 1. Rusty Russell: Sales New & Used 2. Randy Hamling: Service or Auto Body My family has been a long standing customer of Baxter Chrysler Jeep Dodge. We bought a number of new or used autos from Rusty Russell. Randy Hamling has been the Service Advisor for all our autos. Both of these gentlemen possess an impressive knowledge of the auto industry as a whole, as well as auto trends, techniques, features and servicing. In addition, Rusty and Randy are personable, friendly and superior in customer relations and service. Over the years, we have entrusted the service, kindness, diligence, kindness and personalities of these two automobile professionals. It is very reassuring to know our family is in reassuring hands with Rusty and Randy. They are dependable, trustworthy, knowledgeable, skilled professionals. We have worked with them for a number of years at Baxter Chrysler Jeep Dodge in Omaha, NE. I highly recommend working with Rusty and Randy at Baster Chrysler Jeep Dodge. Thank you. More
by maryjeep321
Employees Worked With
Rusty Russell and Randy Hamling
October 04, 2012
I had a wonder experience at Baxter,they were friendly and very knowledgeable. My husband and I went there to buy myslef a new Dodge Journey, we called ahead to see if they had the one that I saw on their and very knowledgeable. My husband and I went there to buy myslef a new Dodge Journey, we called ahead to see if they had the one that I saw on their website as soon as we got there Randall had my Journey waiting for me. We had our 2yr old son with us and they told us that they had a play room for the kids. I felt like a family there and I will return for all my maintenace. Thank you Baxter for making my dream car become a reality! More
by elizabeth.pszankamcclusky
Employees Worked With
Randall
October 04, 2012
I drove from Denver to purchas my new car a 2010 Equinox,The friendlness,willingness and quality of care I recived from my car dealer was outstanding!!He was very understanding or my budget and the Equinox,The friendlness,willingness and quality of care I recived from my car dealer was outstanding!!He was very understanding or my budget and the safty of my family!!Thanks Mr Crutcher! Tabatha,Yeater More
by tyeater
Employees Worked With
Randall,Crutcher
September 27, 2012
Had a fabulous experience. Charles Saxton was friendly and personable. More importantly, he was smart and honest. This is the second time I've purchased a vehicle from him; I'd do so again and I'd recom and personable. More importantly, he was smart and honest. This is the second time I've purchased a vehicle from him; I'd do so again and I'd recommend him to others without hesitation. More
by hd19912012
Employees Worked With
Charles Saxton
September 25, 2012
Randy went above and beyond to help me out in a crisis regarding a blow out in one of my tires. Ultimately I needed 4 new ones (which I knew was coming sooner or later). I had had my car towed to anothe regarding a blow out in one of my tires. Ultimately I needed 4 new ones (which I knew was coming sooner or later). I had had my car towed to another service center who gave me an extremely high price. I have been a long time customer at Baxter but had hear the other service center had a special on tires and thought I'd get a better deal. Long story short I did not and Randy helped me arrange to get the car back to Baxter, a rental, and eased my anxiety with a much more reasonable price for the tires. It was a great experience in a large part due to Randy's customer service. In general a lesson learned for myself, stick with who you know. More
by carolquiroz
Employees Worked With
Randy Hamling
September 24, 2012
We worked with Charles on the purchase of a 2013 Citadel Durango. He did a great job of explaining the features of the Durango and the slight differences between the 2012 and 2013 models. What really impr Durango. He did a great job of explaining the features of the Durango and the slight differences between the 2012 and 2013 models. What really impressed us though was after the sale was completed and the final paperwork all signed (which was about an hour after closing), Charles stuck around and spent an extra fifteen minutes explaining to us some of the 'cool' features of the Durango. In addition, when we came back to have running boards put on, he spent even more time making sure we fully understood what it could all do. I've purchased vehicles from different dealers around Omaha over the years and this is the first time a salesman went out of his way to make sure we knew how to use all the features of the vehicle. Normally once the paperwork is signed, they wish you well and they're off to the next customer. One last nice touch was Charles filling up the gas tank for us. It's not a huge deal but it's appreciated. Thanks Charles! Brian Pick More
by PicksPokerTables.com
Employees Worked With
Charles Saxton
September 21, 2012
I was looking to trade in a newer truck due to us expecting twins and needed more of a crossover! I called and met with Randal and he was great, the service was great and I would send anyone I know t expecting twins and needed more of a crossover! I called and met with Randal and he was great, the service was great and I would send anyone I know to them! Good work! - this is coming from someone who has many friends working at a larger dealership in the area who does a lot of business! I would go back to Baxter any day! More
by coachhayes
Employees Worked With
Randal
September 21, 2012
Randall was great! We were able to get the pricing we were looking for on a new Jeep as well as a fair price for our trade in. They were not pushy at all and did everything they could to ensure that we were looking for on a new Jeep as well as a fair price for our trade in. They were not pushy at all and did everything they could to ensure that we got into the vehicle that we wanted. I would refer my family and friends to Randall in a heartbeat! More
by janelle.shere
Employees Worked With
Randall Crutcher
September 17, 2012
I live in Denver Colorado and shopped for months for the right car/price/customer service. It was hard to find the right truck for the right price by someone who doesn't treat me like a paycheck. I flew out right car/price/customer service. It was hard to find the right truck for the right price by someone who doesn't treat me like a paycheck. I flew out to Baxter because I got all three and it made it worth the 564 mile drive back. BEST experience I've ever had buy a truck and already made my second trip 2 weeks later with my girlfriend to buy another.Thanks Randal for every thing and thanks to Baxter for making everything happen!!!!! More
by nutternuts
Employees Worked With
Randal Crutcher
September 14, 2012
I have had fleet vehicles for the last 7 years. And since I picked a Chrysler 6 years ago, I have stuck with the brand, simply based upon the service department at Baxter. It is unmatched in professio since I picked a Chrysler 6 years ago, I have stuck with the brand, simply based upon the service department at Baxter. It is unmatched in professionalism, sense of urgency, quality of repair and customer service. About 3 years ago I had to choose a Mercury as my vehicle. Not a bad vehicle, but the service department was NOTHING like baxter's. I couldn't wait to choose my next car. 1 year later my choices were a subaru or a chrysler, this time I choose based upon the service department at Baxter...I went with the Chrysler, my next choice again will be based upon what Baxter can service. More
by Shelleyherek
Employees Worked With
Randy
