Back

Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha

Omaha, NE

2.8
420 Reviews

17950 Burt St

Omaha, NE

68118

Directions

By Type

Showing 420 reviews

December 06, 2012

I have purchased and traded 3 new vehicles in the past 2 years from, dealers in Fremont ne, and Blair ne. My forth a 2013 grand Cherokee from Baxter was by far the the best car buying experience. All of the More

by tkhilliard
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Crutcher
Dec 10, 2012 -

Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha responded

I would like to thank you for the kind words! Customer service and satisfaction at the top of our priority list and it is great to hear that we were able to go above and beyond to provide you with a pleasant car purchasing experience. We look forward to continuing a professional relationship with you. Find us on Facebook at http://www.facebook.com/#!/BaxterChryslerJeepDodge?fref=ts for future savings on any maintenance needs you may have. Thank you—Tyrone Williams, General Manager

December 06, 2012

Randall was very knowledgeable and friendly. Even when I returned the first vehicle that I decided I did not want, he was more than happy to help me out and work out a new deal even though he had already ma More

by krcomfort
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Crutcher
Dec 10, 2012 -

Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha responded

Thank you for the positive feedback! Randall is an important member to our team here at Baxter Chrysler Jeep Dodge and I am pleased to hear that you enjoyed your time working with him. At the end of the day, customer satisfaction is a high priority for us, and I hope you are enjoying your new car. We look forward to assisting you with any sales or service needs you have in the future. Thank you—Tyrone Williams, General Manager

November 28, 2012

If you're looking to find an amazing deal on a new or used car and need a trustworthy sales person, come see Randall! He is friendly, kind, and courteous and definitely went out of the way to find the pe More

by lranderson01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Crutcher [RCrutcher@baxterauto.com]
Nov 30, 2012 -

Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha responded

Thank you for sharing your experience with our dealership and Randall! He is a valuable member to our sales team and I am happy to hear that was able to provide you with the answers you were looking for and find the vehicle that fits your wants and needs. Enjoy your new Journey! Find us on Facebook and Twitter for future additional savings. Thank you—Tyrone Williams, General Manager

November 09, 2012

Randy does a great job taking care of servicing my vehicle and making sure that the work requested was completed. I went in for an oil change and told Randy I had a slow leak in the front passenger s More

by Don Hooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Hamling
Nov 09, 2012 -

Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha responded

Thank you for taking a few minutes of your time to share your positive experience with our service department at Baxter Chrysler Jeep Dodge Ram. I am pleased to hear that he was able to complete the your requested work and fix the unexpected issue in a timely manner. Please don’t hesitate to contact us in the future for any service work or questions you may have regarding your vehicle. Find us on Facebook and Twitter for additional future savings for our service department. Thank you—Tyrone Williams, General Manager

October 22, 2012

DO NOT GET ANY CARS HERE! This place is not managed professionally. All services take for ever. For example car cleaning took 2 hours, not less than an hour as said by the dealer. Also, the excuse of t More

by JimChuck66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Fuller
Nov 05, 2012 -

Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha responded

On behalf of Baxter Chrysler Jeep Dodge Ram, I am sorry to hear that your recent experience to our service department was anything less than pleasant. We do get behind at times and I apologize that your wait was longer than originally expected. I would like the opportunity to correct the issue, regain your trust and find a solution that is to your satisfaction. Please contact me at time that is convenient for you, at 402-493-7800. Sincerely—Tyrone Williams, General Manager

October 17, 2012

Randall Crutcher was excellent to work with in the sales department. He has responded in a timely manner on everything I have asked. The guys that delivered the car were very courteous. My only complaint More

by Daytripper III
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
3
Oct 19, 2012 -

Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha responded

Thank you for taking some time to leave a review for our dealership! I am happy to hear that Randall was able to answer all your questions and provide such a great purchasing experience for you. In regards to your vehicle’s appearance upon delivery, I would like to apologize that it was not in optimal condition upon delivery. We will be in contact with you shortly about having the issues resolved, or feel free to contact me at 402-493-7800. I appreciate your patience and keeping us informed post sale. We look forward to working with you again in the future. Thank you—Tyrone Williams, General Manager

October 13, 2012

My family has worked with Randy Hamling for years and we have had nothing but fabulous experiences with him as well as the rest of the facility. I definitely recommend him as well as this dealership to any More

by Laurakbe08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Hamling
October 06, 2012

My experience with Baxter Chrysler Jeep Dodge was great. The service was outstanding, the employees were friendly and personable, and I was able to get an outstanding deal on my new jeep. I highly recommen More

by skerick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall Crutcher
October 06, 2012

Reason for Visit: 1. Rusty Russell: Sales New & Reason for Visit: 1. Rusty Russell: Sales New & Used 2. Randy Hamling: Service or Auto Body My family has been a long standing customer of Bax More

by maryjeep321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rusty Russell and Randy Hamling
Oct 08, 2012 -

Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha responded

Thank you for taking the time to share your experiences with us and others. Rusty and Randy are both valued members to our team and play a huge role in what we do each day. Customer satisfaction is one of our of highest priorities, so I am happy to hear that they have been able to meet your expectations time and time again. We appreciate your repeat business and look forward to continuing this professional relationship together. Thank you—Tyrone Williams, General Manager

October 04, 2012

I had a wonder experience at Baxter,they were friendly and very knowledgeable. My husband and I went there to buy myslef a new Dodge Journey, we called ahead to see if they had the one that I saw on their More

by elizabeth.pszankamcclusky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randall
Oct 10, 2012 -

Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha responded

We appreciate you taking a few minutes to leave this review. I am pleased to hear that your had such a great time working with Randall. We hope you and your family enjoy your new Dodge Journey and look forward to working with you in the future. Find us on Facebook and Twitter for additional savings. Thank you—Tyrone Williams, General Manager

...
15
...