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Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha
Omaha, NE
417 Reviews
The team at Edwards CDJR Village Pointe would like to welcome you to our dealership in Omaha, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Chrysler, Dodge, Jeep, Ram, Wagoneer vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Omaha, you can always count on the professional technicians in our Chrysler, Dodge, Jeep, Ram, Wagoneer service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Omaha count on the high-quality vehicles and services found at Edwards CDJR Village Pointe, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 6:00 AM - 6:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 417 reviews
July 18, 2013
I had a great overall experience purchasing my new jeep wrangler because the dealer I was working with was so passionate about his work and about making sure I was 100% satisfied. The price of the jeep ma wrangler because the dealer I was working with was so passionate about his work and about making sure I was 100% satisfied. The price of the jeep may have been a little more then expected but my dealer was more than willing to work with me and was extremely helpful and knowledgable about the brand, which was critical in the selection process. I was particularly impressed that I received multiple calls from my dealer during the few weeks after the purchase was finalized simply to ensure my satisfaction and that I was enjoying my vehicle. It was a very simple and fairly painless process that was much more enjoyable than anticipated. I would definitely recommend the dealership to other customers in the market and I would also definitely recommend my dealer, Amos. More
by ilauren
Employees Worked With
Amos
July 17, 2013
Our business has purchased several vehicles from Baxter Dodge. Their people are great to work with and are the reason we keeping going back. We especially enjoying working with Charles, he makes the buying Dodge. Their people are great to work with and are the reason we keeping going back. We especially enjoying working with Charles, he makes the buying process as painless as possible. More
by heartlandlawns
Employees Worked With
Charles Saxton
July 09, 2013
I have bought 2 vehicles from Baxter and Loyal Beecher sold me my new Jeep. He got me a great deal and was great to work with. We are now considering buying a new Dodge truck and are currently working wit sold me my new Jeep. He got me a great deal and was great to work with. We are now considering buying a new Dodge truck and are currently working with Loyal Beecher. I had leased a 2010 Dodge Ram from Baxter and would love to get back in to a Dodge truck again! We love Dodge and Jeep products and loyal is great to work with! John M Halpine More
by jmhride55
Employees Worked With
Loyal Beecher
July 08, 2013
Loyal is exactly that, "loyal". He took us from the start of our purchase through the problems with our sudden loss of employment through the return of one vehicle purchased, before the loss from the start of our purchase through the problems with our sudden loss of employment through the return of one vehicle purchased, before the loss of our employment. Baxter, represented by Loyal, prevented us from having a volunteer repossession that would have damaged our credit. Loyal showed consideration for us, not as people who were just buying a car, but as people who are part of the Baxter family. We felt and feel comfortable with the company. The Sales Manager and Financial Manager we dealt with also gave us the support we needed at this crucial time. We fell very comfortable recommending Baxter to all of our friends. Thank you again, Morton and Barbara Scott Bellevue, Ne More
by Zhi3kang1
Employees Worked With
Loyal Beecher, the sales manager and financial managers
July 08, 2013
Best dealership in Omaha!! I recently bought a caravan from this store and am extremely satisfied! Salesman was great, finance was just as great! I had looked at other places but no other dealership aroun from this store and am extremely satisfied! Salesman was great, finance was just as great! I had looked at other places but no other dealership around listened to what I really wanted and what my true needs were as they did here. The process was smooth and successful- I will go back every time and would refer them to anyone! More
by Happycustomer65112
Employees Worked With
Salesman
July 02, 2013
My fiance and I went here back in January and were very disappointed. We found a car we liked (2012 Chrysler 200), but they refused to go down in price (around $13,000) and only offered $200 or $300 for my disappointed. We found a car we liked (2012 Chrysler 200), but they refused to go down in price (around $13,000) and only offered $200 or $300 for my car. What a joke. I contacted my dad to ask what he thought. He was with a buddy who knew the owner of a dealership in Plattsmouth. Before even going there they dropped the price of a 2011 Chrysler 200 to $11,900. It had similar mileage to the 2012 model. And once we were finally able to get out of this dealership (they really didn't want us to go, yet refused to lower the price and for a cash buy!) we headed down there to check out the car. It was even better than the one Baxter had. It happened to be a Touring model rather than just the base and we got a much better deal. Oh and I sold my old car for $2000. If they had actually worked with us we might have bought the car there. But in all honesty, I got a much better car that I absolutely love! They were friendly, at first. Then it went to the reasons why they absolutely could not lower the price and could not offer more for my car, etc. They weren't very understanding of our time and the fact that we told them we wanted to go home and think about it. Stop pressuring to buy right then and there. More
by chelle15
Employees Worked With
Can't remember, dealt with a few
July 02, 2013
This is my 2nd vehicle purchased through Baxter CJD and the 2nd time i've worked with Charles Saxton. The experience the first time was great, this time was even better :) He made the entire process the 2nd time i've worked with Charles Saxton. The experience the first time was great, this time was even better :) He made the entire process effortless and I'd highly recommend anyone looking for a Mopar to head on over to Baxter and talk with Charles. He's very personable, no pressure (heck, i was probably the one pressuring haha), and down to earth. He was as excited about my new car as I was, and it was refreshing. I give 5 stars across the board, purely due to Charles and his coworkers. There was a slight issue (not his fault) with the Form6 not being in my paperwork so when I went to register my vehicle I had to get a copy and go back, but that is a very minor thing in the list of things that 'could' go wrong when there is so much going on. VERY happy with my experience at Baxter CJD and Charles, which is why i'm a returning customer. If my wife ever lets me buy ANOTHER vehicle, i'll be sure to head back to Baxter CJD and track Charles down. Thanks Charles. More
by ChevyNovaLN
Employees Worked With
Charles Saxton
June 19, 2013
I would NEVER recommend going to this dealership-EVER!!! I only wish I had known this before we wasted our precious time there. We were offered $200 for our minivan which was worth well over $3000 (and we I only wish I had known this before we wasted our precious time there. We were offered $200 for our minivan which was worth well over $3000 (and we received that from the BETTER dealer we ended up buying from) They were trying to get me to say our van was in an accident and it NEVER WAS!!! They were calling me a LIAR!!!! I could go on and on about the shady practices there. STAY AWAY!!! More
by lovemynewcar11
Employees Worked With
Reggie
June 18, 2013
The worst customer service I've ever experienced even when dealing with the manager. I took my car in on a Monday, it was supposed to be done on Wednesday so I arranged a ride to work that morning (I li when dealing with the manager. I took my car in on a Monday, it was supposed to be done on Wednesday so I arranged a ride to work that morning (I live 45 outside of Omaha.) At 3:30pm on Wednesday I got a call saying "we ordered the wrong parts so your car won't be done until Friday, possibly Monday?" I was going out of the state Thursday-Monday so I had to rent a car for $330 all because they ordered the wrong part. When discussing the bill with the manager I told him if they would pay for at least half of the rental I would be happy and probably be back within 6 months to purchase a newer vechicle. He said it was the manufacturer who messed up, not the service department... (like IGAF) and then he said no a gave a smirk and gesture to leave. My car is filthy, you would think if a guy spends ovver $1000 they would at least clean the car up a little bit! More
by dprice1
Employees Worked With
Tod Weber
June 02, 2013
For the sake of everyone on here, I will not post exactly how I feel about my family's experience with Baxter Dealership, instead I will say, it's not worth the drive, time, or effort to deal with that deale how I feel about my family's experience with Baxter Dealership, instead I will say, it's not worth the drive, time, or effort to deal with that dealership. Very disappointed, and that in itself is a true understatement. More
by Upset Customer 101
Employees Worked With
Ross, Ricci
