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Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha

Omaha, NE

2.8
420 Reviews

17950 Burt St

Omaha, NE

68118

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Showing 420 reviews

September 09, 2013

Mr. Saxton called to setup a time to discuss a pending lease expiration and to examine the options going forward. At that meeting he explained all the options relating to the lease termination and asked More

by rmccune
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Charles Saxton
Sep 09, 2013 -

Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha responded

Thank you for sharing your experience with us! Charles has always gone above and beyond to ensure his customers are happy and satisfied. I am pleased to hear that he took the time to go over all the features of your new vehicle with your wife and answered all of your questions. We appreciate your feedback and we look forward to working with you again in the future whether it is for sales or service. Thank you for your business—Rick Menicucci, General Manager.

July 31, 2013

Everyone that we met at this dealership where friendly, as a salesman Charles Saxton was outstanding! My son had purchased two vehicles from Charles the month before and told us about the great deal he rec More

by khelgren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Saxton
Aug 05, 2013 -

Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha responded

Thank you for the positive feedback! Charles is an essential member to our team at Baxter Chrysler Jeep Dodge Ram and I am happy to hear that he was able to provide you with a positive, professional and friendly purchasing experience, as well as get you into the vehicles you wanted. We appreciate the opportunity to earn your business and I hope you are enjoying both new vehicles! Don’t hesitate to let us know if there is anything we can do to help you in the future regarding sales, or service. Thank you—Rick Menicucci, General Sales Manager.

July 26, 2013

I just bought a new Dodge and Charles in Sales gave us a great buying experience. I have to add that I would only consider buying my vehicles from Baxter if it was not for Randy Hamling and the others in th More

by Bill B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles (Sales), Randy (Service)
Jul 26, 2013 -

Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha responded

Thank you for the kind words! Charles is certainly an asset to our team here at Baxter Chrysler Jeep Dodge Ram and I am happy to hear that he was able to smoothly get you into a new Dodge vehicle. We look forward to working with you some more in the future, whether it is for sales or service! Thank you—Rick Menicucci, General Sales Manager.

July 18, 2013

I had a great overall experience purchasing my new jeep wrangler because the dealer I was working with was so passionate about his work and about making sure I was 100% satisfied. The price of the jeep ma More

by ilauren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amos
July 17, 2013

Our business has purchased several vehicles from Baxter Dodge. Their people are great to work with and are the reason we keeping going back. We especially enjoying working with Charles, he makes the buying More

by heartlandlawns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Saxton
July 09, 2013

I have bought 2 vehicles from Baxter and Loyal Beecher sold me my new Jeep. He got me a great deal and was great to work with. We are now considering buying a new Dodge truck and are currently working wit More

by jmhride55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loyal Beecher
Jul 10, 2013 -

Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha responded

Thank you for taking the time to share your satisfaction with Loyal and our dealership! Your satisfaction is our main priority and I am happy to hear that we were able to not only meet, but exceed your expectations. We look forward to earning your business again in the future when the time is right! Thank you—Rick Menicucci, General Sales Manager.

July 08, 2013

Loyal is exactly that, "loyal". He took us from the start of our purchase through the problems with our sudden loss of employment through the return of one vehicle purchased, before the loss More

by Zhi3kang1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loyal Beecher, the sales manager and financial managers
Jul 10, 2013 -

Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha responded

Thank you for taking the time to share your experience with us and others. We take customer satisfaction very seriously and it is great to hear that Loyal was able to take such great care of you and show you all of your options. We certainly hope you are enjoying your new vehicle and we look forward to working with you in the future when the time is right! Thank you—Rick Menicucci, General Sales Manager.

July 08, 2013

Best dealership in Omaha!! I recently bought a caravan from this store and am extremely satisfied! Salesman was great, finance was just as great! I had looked at other places but no other dealership aroun More

by Happycustomer65112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salesman
Jul 10, 2013 -

Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha responded

Thank you for your kind words. It is great to hear that our team at Baxter Chrysler Jeep Dodge Ram was able to not only meet, but exceed your expectations. Please don't hesitate to contact us in the future for any additional sales or service needs you may have. We look forward to working together again! Thank you—Rick Menicucci, General Sales Manager.

July 02, 2013

My fiance and I went here back in January and were very disappointed. We found a car we liked (2012 Chrysler 200), but they refused to go down in price (around $13,000) and only offered $200 or $300 for my More

by chelle15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Can't remember, dealt with a few
July 02, 2013

This is my 2nd vehicle purchased through Baxter CJD and the 2nd time i've worked with Charles Saxton. The experience the first time was great, this time was even better :) He made the entire process More

by ChevyNovaLN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Saxton
Jul 05, 2013 -

Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha responded

Thank you for your positive feedback! Charles is an essential member to our team here at Baxter Chrysler Jeep Dodge Ram, and it is great to hear that he was able to go above and beyond to ensure your satisfaction without the stereotypical pressure. I apologize about the error on the form, but I am glad that we promptly got it taken care of for you. We look forward to working with you some more in the future. Thank you—Rick Menicucci, General Sales Manager.

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