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Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha

Omaha, NE

2.8
422 Reviews

17950 Burt St

Omaha, NE

68118

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Showing 422 reviews

September 14, 2013

Charles went above and beyond taking care of us and making sure we received the vehicle for us. I would recommend Chrysler and Charles to purchase a new vehicle. More

by Tgosch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Saxton
Sep 16, 2013 -

Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha responded

Thank you for taking the time to share your recent experience with us at Baxter Chrysler Jeep Dodge Ram. We are happy to have Charles on our team as he has been a joy to work with. I am happy to hear that he was able to take care of you while you found the vehicle you were looking for. We look forward to working with you in the future whether it is for sales, or service. Thank you—Rick Menicucci, General Manager.

September 11, 2013

I had been contacted by the dealership about trading my vehicle in for something newer. I was excited at the aspect of this and didn't think that I would qualify for anything however in the emails from the More

by hummingbird2204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Charles Saxton
Sep 16, 2013 -

Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha responded

I would like to apologize for the lack of communication after you purchased your vehicle. Your feedback is important to us as we are constantly looking for ways in which we can improve. If you are willing, I would like to speak with you in further detail regarding you experience so we can see about finding the answers you are looking for and discuss possible solutions that would be to your satisfaction. Please contact me at your earliest convenience at 402-493-7800. I look forward to hearing from you. Sincerely—Rick Menicucci, General Manager.

September 09, 2013

Mr. Saxton called to setup a time to discuss a pending lease expiration and to examine the options going forward. At that meeting he explained all the options relating to the lease termination and asked More

by rmccune
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Charles Saxton
Sep 09, 2013 -

Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha responded

Thank you for sharing your experience with us! Charles has always gone above and beyond to ensure his customers are happy and satisfied. I am pleased to hear that he took the time to go over all the features of your new vehicle with your wife and answered all of your questions. We appreciate your feedback and we look forward to working with you again in the future whether it is for sales or service. Thank you for your business—Rick Menicucci, General Manager.

July 31, 2013

Everyone that we met at this dealership where friendly, as a salesman Charles Saxton was outstanding! My son had purchased two vehicles from Charles the month before and told us about the great deal he rec More

by khelgren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Saxton
Aug 05, 2013 -

Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha responded

Thank you for the positive feedback! Charles is an essential member to our team at Baxter Chrysler Jeep Dodge Ram and I am happy to hear that he was able to provide you with a positive, professional and friendly purchasing experience, as well as get you into the vehicles you wanted. We appreciate the opportunity to earn your business and I hope you are enjoying both new vehicles! Don’t hesitate to let us know if there is anything we can do to help you in the future regarding sales, or service. Thank you—Rick Menicucci, General Sales Manager.

July 26, 2013

I just bought a new Dodge and Charles in Sales gave us a great buying experience. I have to add that I would only consider buying my vehicles from Baxter if it was not for Randy Hamling and the others in th More

by Bill B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles (Sales), Randy (Service)
Jul 26, 2013 -

Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha responded

Thank you for the kind words! Charles is certainly an asset to our team here at Baxter Chrysler Jeep Dodge Ram and I am happy to hear that he was able to smoothly get you into a new Dodge vehicle. We look forward to working with you some more in the future, whether it is for sales or service! Thank you—Rick Menicucci, General Sales Manager.

July 18, 2013

I had a great overall experience purchasing my new jeep wrangler because the dealer I was working with was so passionate about his work and about making sure I was 100% satisfied. The price of the jeep ma More

by ilauren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amos
July 17, 2013

Our business has purchased several vehicles from Baxter Dodge. Their people are great to work with and are the reason we keeping going back. We especially enjoying working with Charles, he makes the buying More

by heartlandlawns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Saxton
July 09, 2013

I have bought 2 vehicles from Baxter and Loyal Beecher sold me my new Jeep. He got me a great deal and was great to work with. We are now considering buying a new Dodge truck and are currently working wit More

by jmhride55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loyal Beecher
Jul 10, 2013 -

Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha responded

Thank you for taking the time to share your satisfaction with Loyal and our dealership! Your satisfaction is our main priority and I am happy to hear that we were able to not only meet, but exceed your expectations. We look forward to earning your business again in the future when the time is right! Thank you—Rick Menicucci, General Sales Manager.

July 08, 2013

Loyal is exactly that, "loyal". He took us from the start of our purchase through the problems with our sudden loss of employment through the return of one vehicle purchased, before the loss More

by Zhi3kang1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loyal Beecher, the sales manager and financial managers
Jul 10, 2013 -

Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha responded

Thank you for taking the time to share your experience with us and others. We take customer satisfaction very seriously and it is great to hear that Loyal was able to take such great care of you and show you all of your options. We certainly hope you are enjoying your new vehicle and we look forward to working with you in the future when the time is right! Thank you—Rick Menicucci, General Sales Manager.

July 08, 2013

Best dealership in Omaha!! I recently bought a caravan from this store and am extremely satisfied! Salesman was great, finance was just as great! I had looked at other places but no other dealership aroun More

by Happycustomer65112
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salesman
Jul 10, 2013 -

Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha responded

Thank you for your kind words. It is great to hear that our team at Baxter Chrysler Jeep Dodge Ram was able to not only meet, but exceed your expectations. Please don't hesitate to contact us in the future for any additional sales or service needs you may have. We look forward to working together again! Thank you—Rick Menicucci, General Sales Manager.

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