Edwards Chrysler Dodge Jeep Ram Village Pointe Omaha

The whole performance auto group is terrible at doing business. My brother inlaw and I have done a lot of business through them. We were still treated like trash. Together we bought 3 new cars and 2 used business. My brother inlaw and I have done a lot of business through them. We were still treated like trash. Together we bought 3 new cars and 2 used. Baxter was a joke. The car they were making a deal with me on a gto wasnt gunna be able to be approved till Monday so the said they would probably sell it Saturday without a deposit. The manager says the owner wants it that way well he will not get any $ from anyone I know anymore. My dad was looking at a vehicle from there I told him I would rather give him extra $ down rather then let him make that mistake. Woodhouse is where everyone needs to take their business. Performance automotive group is a bunch of sharks. More

Charles, Gary and the other sales associates that helped me were all friendly in my lease turn-in and helping me get a new vehicle. I did not spend a lot of time in the dealership and they explained the pr me were all friendly in my lease turn-in and helping me get a new vehicle. I did not spend a lot of time in the dealership and they explained the price I would be paying and managed to throw some incentives my way. Did a short test drive with Gary and he and Charles both explained the features on the vehicle very well. The vehicle was very clean when it was delivered and the restrooms were also well maintained. I've been dealing with Baxter for a while. This is my 4th Jeep with them and I have 2 friends that have recently purchased from them as well and would recommend anyone in the market for a new purchase or lease give them a call. More

Very disappointed with the way Baxter handled my inquiry. I had messaged Baxter through their website about a 2008 Malibu - they had a link that said "Click for E-Price". That night I received an email fr I had messaged Baxter through their website about a 2008 Malibu - they had a link that said "Click for E-Price". That night I received an email from one of their internet salesmen, Shawn, saying he'd get a hold of me the next day. The next day I got an email from their internet director, Don, saying someone would be contacting me soon (well they already had). So Shawn got a hold of me and priced me the car. He gave me the E-Price which was $500 off, and said I could use another $750 toward my trade. Three hours later I got another email from Don saying "A short time ago you contacted us about a car. Just wondering if you're still in the market." Well of course I am! You just contacted me a few hours ago! I wasn't sure what the deal was there. I worked with them on the price, and was actually going to be going right through Omaha just a couple days later. I really wanted to stop by and purchase the car (assuming it looked/drove well). The next day, Don emails me and says "You can't use the $500 off and the $750 toward your trade together". So I said, "Well that's how your salesman priced it to me. I feel like I was kind of mis-lead then." Don never once said it was a mistake or tried to work things out with me. All he said was "I don't know how it's mis-leading. Sorry. You can't use them together." The next day, Shawn has the day off. I was very interested in the vehicle - he knew that - but didn't bother to tell me I wouldn't be able to contact him that day. The day after that, I email Shawn and say "Here's the price I'd be willing to buy it for. Can I come by on Saturday?" Don (who I didn't even send the email to) somehow ends up with my email and says "Sorry, the car sold last night." NOT 10 MINUTES LATER... Shawn emails and says "Yes, we can do it for that price." So I respond and say "Shawn I don't know what's going on but Don say it's sold." A half hour later, he responds and says "Oh yeah, sorry, it is sold." Here's the best part: The next day (Saturday - the day I was going right through Omaha) they had it listed on craiglist as available. My brother-in-law called in and asked them about it and they said it was available. And still 3 days after that it was still on their website as available! THEY COMPLETELY LIED TO ME! Because they priced it incorrectly, they figured the easiest way to get out of it was by telling me it was sold. Not once did Don or Shawn try calling me - they had my number from day 1. Very disappointed with this dealership. My wife and I went and bought a Malibu just last night and had a great experience. Really wanted to buy Baxter's, but they didn't want my business. More

I recently bought 2 new cars from Baxter Jeep. A Patriot for my college age daughter and a Grand Cherokee for my wife. I was pleased with the entire process. Charles did a fabulous job with us. He was ve for my college age daughter and a Grand Cherokee for my wife. I was pleased with the entire process. Charles did a fabulous job with us. He was very attentive to the details we cared about, he did excellent follow-up to ensure our needs were met, and he went out of his way to get us the best price. I highly recommend Baxter Jeep AND specifically Charles Saxton. Dan Jones, Omaha More

Charles made my buying experience very easy! He is patient and deliberate, and uses his resources well to get the car we wanted. He does not offend with high pressure techniques, rather, he just figur patient and deliberate, and uses his resources well to get the car we wanted. He does not offend with high pressure techniques, rather, he just figures out what to do to get to the goal. I love my new Jeep Patriot Latitude. This is my family's 5th Performance/Baxter purchase and probably not the last. I would highly recommend Charles to help any customer who is looking to purchase a new or different vehicle. Thanks Charles! More

Charles went above and beyond taking care of us and making sure we received the vehicle for us. I would recommend Chrysler and Charles to purchase a new vehicle. making sure we received the vehicle for us. I would recommend Chrysler and Charles to purchase a new vehicle. More

I had been contacted by the dealership about trading my vehicle in for something newer. I was excited at the aspect of this and didn't think that I would qualify for anything however in the emails from the vehicle in for something newer. I was excited at the aspect of this and didn't think that I would qualify for anything however in the emails from the employee who contacted me I was told that my taxes could be part of my loan and that the payment would be the same as what I was currently paying. Needless to say neither of those happened. They were full of promises until I signed the paperwork and then I had to contact them several times to get answers to questions. I told the employee that I would come back to Baxter but after the treatment once I pulled off the lot, I'm not so sure now. More

Mr. Saxton called to setup a time to discuss a pending lease expiration and to examine the options going forward. At that meeting he explained all the options relating to the lease termination and asked lease expiration and to examine the options going forward. At that meeting he explained all the options relating to the lease termination and asked if we were interested in leasing a new vehicle. He listened to our concerns and interests and made several recommendations. He was straight forward with cost information and worked with us to meet out payment goals. He was attentive at all times and answered all of our questions to our satisfaction. Upon delivery of the newly leasesd vehicle, Charles demonstrated all of the vehicle's features to my wife, she is the primary driver, and answered all of her questions. The total process was handled by Mr. Saxton in a thoroughly professional manner which we greatly appreciated. More

Everyone that we met at this dealership where friendly, as a salesman Charles Saxton was outstanding! My son had purchased two vehicles from Charles the month before and told us about the great deal he rec as a salesman Charles Saxton was outstanding! My son had purchased two vehicles from Charles the month before and told us about the great deal he received so my husband and I went last Saturday and worked with Charles and purchased two vehicles also. This man is articulate, kind, friendly; will no sell you something that you do not want. We are very pleased with our purchases and will recommend Baxter Chrysler Jeep Dodge and Charles Saxton to our friends and family. More

I just bought a new Dodge and Charles in Sales gave us a great buying experience. I have to add that I would only consider buying my vehicles from Baxter if it was not for Randy Hamling and the others in th great buying experience. I have to add that I would only consider buying my vehicles from Baxter if it was not for Randy Hamling and the others in the service department. More