Edwards Chrysler Dodge Jeep Ram Fiat

2015 Chrysler 300 display: "Vehicle Phone Requires Service" After a software update from a previous service visit did not resolve the issue, Ethan Grace researched further then had the car for a few days. The r After a software update from a previous service visit did not resolve the issue, Ethan Grace researched further then had the car for a few days. The resolution was to replace the antenna "shark fin". I'm very please with Ethan's professional demeanor, communications, and service. The issue is indeed resolved. More

Maintenance Very nice and helpful. I appreciate that they gave me a loaner car as I do not have an extra car. They explained everything very thoroughly and answer Very nice and helpful. I appreciate that they gave me a loaner car as I do not have an extra car. They explained everything very thoroughly and answered all my questions. More

Great Partnership I was very happy with all the work everyone put into making this deal. If was over the course of a few days and calls back and forth. We also had Wood I was very happy with all the work everyone put into making this deal. If was over the course of a few days and calls back and forth. We also had Woodhouse trying to get our business but we went with Edwards because they gave us a better deal on a better car and the staff was great!!!! More

Back on the road The battery in my 2016 Cherokee trail hawk went bad leaving me without a reliable winter vehicle. There were no 2016 batteries to be found. The proje The battery in my 2016 Cherokee trail hawk went bad leaving me without a reliable winter vehicle. There were no 2016 batteries to be found. The projected availability was pushed back again and again.Ethan thought outside the box and found that a 2019 wood fit. Thank to his persistence I am back on the road with more snow predicted for this weekend. More

Very helpful and knowledgeable Noticed 2 dents on hood day after I got it took it in and fixed it no questions asked can’t say enough about their customer service! Noticed 2 dents on hood day after I got it took it in and fixed it no questions asked can’t say enough about their customer service! More

Always friendly and helpful. Great service. The service department has always gone above and beyond in service. Gave me a nice rental when mine was getting worked out. Highly recommend to anyone The service department has always gone above and beyond in service. Gave me a nice rental when mine was getting worked out. Highly recommend to anyone. Will continue bringing my Jeep here as needed. More

My Edwards visit Everything was just as it should be. Making the appointment was easy and getting the service was easy and a good experience. All the people were fri Everything was just as it should be. Making the appointment was easy and getting the service was easy and a good experience. All the people were friendly and professional. There were absolutely no problems. The facilities were conducive to a good customer experience and everybody I dealt with deserves a perfect rating. Thanks P.S. Your survey format needs work. More

New purchase Explained everything in detail and answered all of my questions. They were willing to work inside my price range and get a deal that works for both pa Explained everything in detail and answered all of my questions. They were willing to work inside my price range and get a deal that works for both parties. More

Professionalism Their care and concern of my vehicle and transportation to and from work. I had a loaner and even though my computer was killing my battery for the la Their care and concern of my vehicle and transportation to and from work. I had a loaner and even though my computer was killing my battery for the last 5hree years 5hey didnt just change battery like other dodge dealer did this group actually took the time to figure out the cuz. Even though my warranty has expired Doug took the time to call warranty place to get my car fixed cause of all the time I got my battery replace it was at under warranty so he really saved me money through his professionalism. I thank him More

Service Had routine oil change. Also had tires rotated. Got right in, had short wait. They also washed my van. Everyone is friendly and helpful. Not a bad pla Had routine oil change. Also had tires rotated. Got right in, had short wait. They also washed my van. Everyone is friendly and helpful. Not a bad place to get service on your vehicle. More