Edwards Chrysler Dodge Jeep Ram Fiat

Overall, great service! I had some recalls taken care of on my Dodge and they were prompt, polite and professional. However, I asked for them to rotate and balance my tires w I had some recalls taken care of on my Dodge and they were prompt, polite and professional. However, I asked for them to rotate and balance my tires which they weren't able to do because they couldn't get my lug nuts off. They were very polite and kind about this though. They simply didn't want to damage my vehicle. Overall very pleasant experience. More

Great dealership Very friendly, professional, and helpful. They were very sweet to my two Shih Tzus also. Will definitely go back next time I need a new vehicle. Very friendly, professional, and helpful. They were very sweet to my two Shih Tzus also. Will definitely go back next time I need a new vehicle. More

Axle replaced I think the Dodge I have is a good car even though it's 8 years old. I eventually want to buy something newer from Edwards. I think the Dodge I have is a good car even though it's 8 years old. I eventually want to buy something newer from Edwards. More

got the deal done mr greg brady was good to deal with got the payment wanted show me all the options on the jeep and finance was quick thank for the help mr greg brady was good to deal with got the payment wanted show me all the options on the jeep and finance was quick thank for the help More

Disappointed the moment we walked onto the lot. We had to ask a lot person to get us a sales person after 10 mins of being on the lot, and no one greeting us. Eventually we did get a sales person, a We had to ask a lot person to get us a sales person after 10 mins of being on the lot, and no one greeting us. Eventually we did get a sales person, and he did a great job, no complaints there. When the Jeep was being cleaned off, someone pointed out that we had paint missing but I was assured that it would be taken care of when the coating was put on. When I went to pick my Jeep up from getting the coating put on, the paint scratch was still there. I was told that I would have to bring my Jeep back in, a second time to get this fixed. I was told someone would be in touch w me to set up another appointment for this before the holidays. I said perfect, because I don’t work this week and it would be easier getting there to redrop off my Jeep to get this finally resolved. Still have yet to hear back from anyone, and it’s thursday, it’s been over a week. I was ready to walk off the lot after 5 mins of being there because we didn’t have a single person even come greet us, and now I regretting even purchasing a vechicle with you, because I feel like I have to chase things down, when they should never have been a problem to begin with. More

Service Dept Ethan is the reason i keep coming back, he is very nice and pleasant. He is always helpful and apoligizes if needed even though when needed wasnt his Ethan is the reason i keep coming back, he is very nice and pleasant. He is always helpful and apoligizes if needed even though when needed wasnt his fault. More

Bad Information When I contacted your service dept and informed them I needed a recall fixed on my vehicle. They failed to inform me that an inspection was reqired pr When I contacted your service dept and informed them I needed a recall fixed on my vehicle. They failed to inform me that an inspection was reqired prior to conducting the work. Thus I had to wait an extra day prior to pickup. Additionally I left a message on the GM's answering machine on 20 Dec and still haven't been contacted. More

Great friendly people in service department Worried about car that used to be my dads. Everyone great and friendly. Manager even priced match on some of work done Took good car of my car Worried about car that used to be my dads. Everyone great and friendly. Manager even priced match on some of work done Took good car of my car More

Oil change I came in for a oil change. I bought Jeep back in March. They are all great people and nice and friendly. Thank you for all you do I came in for a oil change. I bought Jeep back in March. They are all great people and nice and friendly. Thank you for all you do More

Very satisfied I’m very satisfied with the work everyone I have worked with. They are all very knowledgeable and thorough. I will definitely tell others about how gr I’m very satisfied with the work everyone I have worked with. They are all very knowledgeable and thorough. I will definitely tell others about how great a job that gets done. More