Edwards Chrysler Dodge Jeep Ram Fiat
Council Bluffs, IA
Filter Reviews by Keyword
By Type
Showing 389 reviews
I took my wife's car to Edwards today for an oil change. I was assisted by service writer Ethan. He was polite, prompt and professional. He keep me informed of the progress of my service work, and when the I was assisted by service writer Ethan. He was polite, prompt and professional. He keep me informed of the progress of my service work, and when the amount of time exceeded his estimate, he gave me a generous discount to compensate me for my time. I am pleased with my experience today. More
Edwards Chrysler Jeep is a great place to shop when looking for a car or Jeep for that matter. Went to trade in my compass for a bigger Jeep and got a Grand Cherokee and I love it. Cole was my salesman looking for a car or Jeep for that matter. Went to trade in my compass for a bigger Jeep and got a Grand Cherokee and I love it. Cole was my salesman did everything possible to make us happy. Great job Cole! More
If I could give 0 stars I would. This side of Edwards Dealership is crap. They lie to you during purchasing your vehicle and their service department has no customer service. Year later from my purchas Dealership is crap. They lie to you during purchasing your vehicle and their service department has no customer service. Year later from my purchase and $10000 spent to fix my Jeep. Because the extended warranty didn’t cover anything. We purchased the warranty so we could save money yeah that hasn’t happened and Edwards Jeep does not care. I do have to say I took my Jeep over to the Nissan side for Service they were wonderful and tried to help as much as they could. Destiny in the service department went above and beyond her job and even experienced backlash from the Jeep service side for helping us. I don’t understand how a big company like Edwards can allow the Jeep Dealership to keep treating customers this way. I guess I head back to Woodhouse. More
Easy to get to. Very nice helpful staff. We were traveling thru so they expedited our service. Really clean service area with very comfortable waiting area. traveling thru so they expedited our service. Really clean service area with very comfortable waiting area. More
Do Not ever buy from this side of Edwards. Purchased a Jeep Overland just a year ago. We have had so many issues with it since. In and out of shops, also took to their service department was called a liar Jeep Overland just a year ago. We have had so many issues with it since. In and out of shops, also took to their service department was called a liar by workers. We even purchased the best extended warranty from them and was mislead that it covered everything. NOPE!! Doesn’t cover a xxxx thing. I guess I will stick with Baxter when going for my new truck this year. More
Amazing experience! Friendly, professional, truly cared about my auto concerns! Chase, Nate and last gentleman who ran ticket- maybe Fred? All were wonderful! Thank you! I will spread the word and recommen about my auto concerns! Chase, Nate and last gentleman who ran ticket- maybe Fred? All were wonderful! Thank you! I will spread the word and recommend the Council Bluffs Edwards dealership! Sincerely, Nancy Hendricks More
Great experience! We were in and out in no time. JP was excellent in explaining papers we signed. Joe Daly was friendly and kept us excited with buying our Gladiator!! excellent in explaining papers we signed. Joe Daly was friendly and kept us excited with buying our Gladiator!! More
Was very pleased with chad, David and John- excellent service and follow up with any questions I had- would recommend them highly-bought 2 vehicles from Edwards service and follow up with any questions I had- would recommend them highly-bought 2 vehicles from Edwards More
They have always provided me excellent service and help me in anyway they can. Also, a big thanks to Ethan Grace who's a very helpful with whatever problem I have. me in anyway they can. Also, a big thanks to Ethan Grace who's a very helpful with whatever problem I have. More