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Edwards Chrysler Dodge Jeep Ram Fiat

Council Bluffs, IA

4.5
386 Reviews

1010 34th Ave

Council Bluffs, IA

51501

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Showing 386 reviews

July 02, 2021

Did their thing for me! Much appreciated! Thank you guys. More

by Brytney.bratetic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary, john, Kurt
June 29, 2021

Happy with the buying process. Joe did excellent job. Thank you More

by RJEDINAK
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Menichetti
June 10, 2021

None of the stipulations I expressed when looking for a NEW car under my current payment was adhered to in the end. Very disappointing experience More

by maxiboi41
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jessica, Croix
Jun 10, 2021 -

maxiboi41 responded

I am STILL waiting for rectification of my horrible experience 5-24-21. I was pre-approved for $35,000. And ended up with a 3 yr old jeep compass limited with more than 30k miles worn tires drives rougher than my 2013 Toyota Tacoma, my loan ended up being over $30k and my payment way more than my Trade in. I know for a fact the car you all pushed on me has a retail value of no more than $23,250 with all the miles on it, and I got that info from your website!!! Shame on you folks you are not working for me, you all could have put me in a brand new compass latitude with 0 miles for the same price. You have these new compasses on your lot and chose not to even give me the opportunity to choose.I will not stand still or be quite until you rectify this shotty trick you pulled on me. I began this whole catastrophe with Jessica she told me to take the 2018 fir the weekend to see how I liked the compass limited, come back on Monday and then we can test drive NEW vehicles. I came back on Monday Jessica was sick did not come to work so Croix got to take her place did not know what she and I had discussed, he showed me a 2020 compass with cheap nogahide seats very very cheap looking I absolutely was not impressed then without looking at another car my deal was beig written up on the 2018 with 30k + miles on it. I have been texting and calling to either get a new compass latitude or get my trade in back. NO ONE has had the decency to get in touch with me, reach out to me, or even give me the time of day. There are 3 options that can happen, put me in a new car, reduce the price of what you all put me in and get new tires and make that car ride smooth as silk, OR give me my 2020 Hyundai Venue back!! I am seeking a lawyer to handle this for me.Your GM has not even once reached out to me what a shotty dealership. I will never ever do business with this establishment NOR will I recommend this dealership to anybody friends or enemies. Your dealership is a "JOKE" PATTY ARIAS

May 23, 2021

They were extremely helpful. I told them what I needed. They listened to my needs. And came through. Jeremy. Kurt and the gang are super nice. More

by Sheandix2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy and Kurt
May 17, 2021

They run credit reports w/out peoples knowledge, they do not want to fix their fraudulent action & give a letter of deletion per credit bureaus. IT IS ILLEGAL for a dealership to run a hard pull of credit w More

by Cinn120198
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Manager Edward , David Jones
May 13, 2021

Very nice people. Took the time to help me find what I needed. They stayed late and detailed for delivery. Got me the deal I was looking for. More

by Daveneve79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody and alex
April 26, 2021

They were very friendly and helpful, took the time to answer my questions. I felt at ease and felt no pressure at all thank you More

by johnprudhome
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brock Schwarz
March 20, 2021

Fast wonderful service!! Thanks Cody at Edwards it’s been a pleasure doing business with you! I will be using the dealership for future purchases More

by Ash4chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody
March 03, 2021

Did what I asked and very timely. Brand new Jeep and had warranty issue. In and out in 30mins. Great crew all the way around. Plus a wash 😉 More

by Hoyt.Hunter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred in Service
February 24, 2021

Always courteous and very helpful. Would recommend to anyone looking to buy or get service on their vehicle. I appreciate them letting me know when service is due on my vehicle. More

by deborah.vandyne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Hollibaugh
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