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Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

July 22, 2020

Edwards always has great service! The team is helpful and are quick to get my car done. They’re very straight forward and honest with their work. Highly recommend! More

by LENOWAK12
Recommend Dealer
Yes
Employees Worked With
Don Lyles, Craig Avant
Jul 23, 2020 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

July 21, 2020

Craig and Gary (in service), are by far the BEST and most reliable members of any dealership I’ve ever worked with. Amidst all my recent vehicles issues, they have been willing to go over and above the “cal More

by GCHILDPRODUCTIONZ
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Jul 23, 2020 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Craig and Gary, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

July 20, 2020

Dropped off my car to have power steering motor replaced. Service Department did not communicate and I repeatedly had to call and leave messages before getting any update. After a week and a half, the Servic More

by alex.ash5
Recommend Dealer
No
Employees Worked With
Gary, service department manager is not running a good department because he allows cars to sit in his department for a week and a half without providing updates or coordinating with technicians. , Craig Avant, Terrance Wray
Jul 20, 2020 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

July 20, 2020

My technician Scott is the best gets me in and out and the girl Allyson Jones is very professional love them both took good care of me Thanks!!!!!!!!!! More

by WILLIEC4109
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Jul 23, 2020 -

Edwards Chevrolet Downtown responded

Thank you for the feedback! We are happy to hear about your positive experience at Edwards Chevrolet, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! The Edwards Chevrolet Team

July 17, 2020

Scott McKee is a great asset to the Service Department. Scott takes the time to always explain the service repairs needed for my car which is very helpful. More

by SELINA5024
Recommend Dealer
Yes
Employees Worked With
Benita is always polite and nice when checking out., Scott Mckee
Jul 20, 2020 -

Edwards Chevrolet Downtown responded

We really appreciate you taking the time to leave a review about your experience at our Auto Body Shop. We're glad to hear that you felt the Edwards Chevrolet team went above and beyond to help out with your vehicle needs. Thank you again for your continued business. The Edwards Chevrolet Team

July 16, 2020

I never found out what was wrong with my car in the service department. They didn’t try in my opinion. I spoke to another dealership and they advised me that more could have been doing. Wouldn’t recomm More

by OTINESHA
Recommend Dealer
No
Employees Worked With
Mike King, Craig Avant
Jul 17, 2020 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

July 16, 2020

The service was great and the staff were professional and helpful. Could suggest some more variety on the tv. A complementary free soda would help the wait time or iced coffee. More

by Morrispacker
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Jul 17, 2020 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review and your suggestions for a better experience. We hope that you have a great day! ~Marty Phillips, General Manager

July 16, 2020

Good, smart, reliable, trustworthy, dependable,, accurate, fast well beingexcellence, caringt,, good attitude, considerate, courtesy nice, beautiful work, the best, name brand, good service, being t More

by KIMBERLY_CROSKEY
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Jul 17, 2020 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

July 12, 2020

Scott did a great job taking care of my service. Everything was great. I appreciate the hard work of the service team. Thanks so much! More

by Emilyc
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Jul 14, 2020 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Scott, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

July 11, 2020

Very accommodating. Picked up my car, serviced and brought it back in just a few hours. Discussed issues I had with me over the phone. More

by PEGGYGUNNELS
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Jul 14, 2020 -

Edwards Chevrolet Downtown responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. The Edwards Chevrolet Team

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