
Edwards Chevrolet Downtown
Birmingham, AL
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3rd Vehicle here As usual, the sales experience with Jonathan was seamless and efficient. I've now had 3 consecutive vehicles here, and will continue in the future! As usual, the sales experience with Jonathan was seamless and efficient. I've now had 3 consecutive vehicles here, and will continue in the future! More
Always great when I come in for service on my vehicles. I’ve always had a good experience there. Scott’s my advisor and Jerry is my technician. I’ve always had a good experience there. Scott’s my advisor and Jerry is my technician. More
They may not always be the best, but they do strive to be exceptional and most of the time they are and it is very evident. I’ve bought at least four new trucks from “Gorgeous” George and he always does a g exceptional and most of the time they are and it is very evident. I’ve bought at least four new trucks from “Gorgeous” George and he always does a great job of making it as easy as possible getting me in and out quickly when I’m busy, but making me slow down and listen as he explains everything. He’s the best sales person I’ve ever bought from hands down. His knowledge and most of his humor are Very Very Much appreciated! More
As usual the guys at the Edwards Chevrolet Downtown went above and beyond during my most recent visit. All of the advisors and staff are always super nice and I believe they have some of the best technician above and beyond during my most recent visit. All of the advisors and staff are always super nice and I believe they have some of the best technicians in the business. Always a pleasure and look forward to getting my vehicle service again in the future. P.S would like to be able to select Mr. Cushen. He is my normal advisor and I can’t pick him to rate him on here. More
Prompt service and receptive to what you need done. Service advisor was very knowledgeable. All scheduled maintenance and repairs have professionally done. Will continue to use Edward’s Service Departm Service advisor was very knowledgeable. All scheduled maintenance and repairs have professionally done. Will continue to use Edward’s Service Department. More
I called the service manager to inquire about dealership policy for returning a vehicle for rework. He explained how their policy works All was good. policy for returning a vehicle for rework. He explained how their policy works All was good. More
Jonathan in service was very professional and handle ever problem with my car great!took kind of long to have the service to happen in the car but he was great. problem with my car great!took kind of long to have the service to happen in the car but he was great. More
It took 3 separate days with an appointment before they could take a look at it but once they diagnosed the problem and ordered the part it only took them a day to fix it. could take a look at it but once they diagnosed the problem and ordered the part it only took them a day to fix it. More
when they fixed my car they took 3 weeks and never when they fixed my car they took 3 weeks and never communicated with me. I only knew what was going on because i called. Purchased this vehicle cash when they fixed my car they took 3 weeks and never communicated with me. I only knew what was going on because i called. Purchased this vehicle cash and took it to them thinking they would give me a proper dignostic, but i was wrong it was all for my money. They will not check everything on your car. I haven't even had my car back a month now. It had a oil leak they did not catch went out of town left my car at home and come back couldn't get it to crank only to find out my engine is locked up and towed it there they did not care told me i could leave my car that i towed there til i can come back to get it in two days he suggested this to me and call me the next day to say it had to be gone by the end of the day at 2:30pm he even told me he was supposed to call me at 6:30am like his manager told him. If I didn't it would be towed to another lot where I would be charged everyday and if I didn't come get it after so long they would file for a abandoned title. They call me so late i lost my job because i had to come get my car so please save yourself HORRIBLE CUSTOMER SERVICE and only care about your money this vehicle was purchased in May More
The workers there were nice and helpful. Mr. Ferguson explained how long it usually takes and answered all my questions and contacted Enterprise rental car for me. explained how long it usually takes and answered all my questions and contacted Enterprise rental car for me. More