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Edwards Chevrolet Downtown

Birmingham, AL

4.6
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

August 04, 2020

Entire team, especially Jonathan Hollman, was outstanding. Great experience. No complaints. All went extremely well. I am very pleased, and will recommend to all friends. More

by ELCain
Recommend Dealer
Yes
Employees Worked With
George Campbell, Jonathan Hollman, Thaddeus Cole
Aug 04, 2020 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Jonathan, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

August 03, 2020

Everyone at Edwards is amazing to work with from Craig to Mrs Benita everyone treats you like family from the second you walk in the door until you leave the lot. More

by SCOOTERT1689
Recommend Dealer
Yes
Employees Worked With
Benita, Craig Avant
Aug 04, 2020 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

August 03, 2020

Mr. Scott is awesome and always so helpful and professional.. Terrance is great, very professional.. what a pleasure to work with these guys again.. thanks More

by Valencia Sistrunk
Recommend Dealer
Yes
Employees Worked With
Scott Mckee, Terrance Wray
Aug 04, 2020 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. Thanks again. ~ Marty Phillips, General Manager

August 03, 2020

People at this dealership work hard to ensure customer satisfaction, researching, paying attention to customer preferences and request making the car buying experience memorable and somewhat stress free More

by CSTOKESWATSON1@gmail.com
Recommend Dealer
Yes
Employees Worked With
Ivan Miller, Terrance Wray
Aug 04, 2020 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. Thanks again. ~ Marty Phillips, General Manager

August 03, 2020

Great service from Mr Hollman. Service Department took along time to check my brakes. We had an appointment and still took 3 hours. Thank you for service More

by MSMM84
Recommend Dealer
No
Employees Worked With
Craig Avant, Wade Ferguson, Scott Mckee
Aug 04, 2020 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

August 01, 2020

Wendell went above and beyond to assist me with my car buying needs. I was able to get a great vehicle at a great price!! He was professional, knowledgeable, and helpful. I recommend you see him for your More

by SIMS.DEE
Recommend Dealer
Yes
Employees Worked With
Wendell Gover
Aug 04, 2020 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Wendell, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

July 31, 2020

Staff courteous, efficient, prompt. Have had a 72 Blazer & 02 Silverado serviced @ Edward's for 48 yrs. from 1972 to 2020 so far... anticipate continuation into future. Pricing very competitive. More

by Jim Fletcher
Recommend Dealer
Yes
Employees Worked With
Jerry & Daniel in shop., Scott Mckee
Aug 04, 2020 -

Edwards Chevrolet Downtown responded

We truly appreciate you taking the time to write about your experience at our service department, Jim. We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! The Edwards Chevrolet Team

July 31, 2020

Service is always great at Edward service department. ServiceMan Scott very good listener he helps to meet the for people like to under stand what need to be done when you come in for service. More

by AJENNINGS1633
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman, Craig Avant, Scott Mckee, Terrance Wray
Aug 04, 2020 -

Edwards Chevrolet Downtown responded

Thank you for this amazing review of your experience with Scott here at Edwards Chevrolet! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out. Otherwise, we’ll see you at your next service appointment! The Edwards Chevrolet Team

July 31, 2020

Jonathan is always extremely personable and helpful. He communicates well and makes sure the problem gets solved and the customer is happy. It’s great working with him More

by DK
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushon
Aug 03, 2020 -

Edwards Chevrolet Downtown responded

Thank you so much for your feedback, DK. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Jonathan. Please let us know if we can ever help you in the future. The Edwards Chevrolet Team

July 31, 2020

Awesome, wait time was longer than expected, but the work was done well. Scott has great customer service and hopefully i will be seeing him again in the future. More

by STEPHANIEVC123
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Aug 04, 2020 -

Edwards Chevrolet Downtown responded

Thanks for your great review, Stephanie. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. The Edwards Chevrolet Team

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