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Edwards Chevrolet Downtown

Birmingham, AL

4.6
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

September 11, 2020

Diagnostic service was quick and Johnathan explained everything well. It took about 30 minutes to pull car around after check out to pick up but otherwise great service. More

by Phendricks525
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan
Sep 14, 2020 -

Edwards Chevrolet Downtown responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. The Edwards Chevrolet Team

September 11, 2020

Their service was over and beyond my expectation. He was patient,understanding and so very helpful to me. I would just like to say thank you very much. More

by BEVERLY_PRUITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Enslen
Sep 14, 2020 -

Edwards Chevrolet Downtown responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. The Edwards Chevrolet Team

September 10, 2020

My husband was shocked by the price he paid to get the car serviced. I said OH THATS CHEAP Our service tech an mechanics are always on the look out for the best price and above the standards when it come More

by UNDRAYD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Sep 11, 2020 -

Edwards Chevrolet Downtown responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Take care! The Edwards Chevrolet Team

September 09, 2020

I have been doing business with Edward Chevrolet since back in the 90s. So that should tell you how satisfied i am with there business. I still deal with them because i think they are very friendly and fa More

by Moonie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Lyles, Scott Mckee
Sep 09, 2020 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

September 05, 2020

Had bought a 2019 Tahoe fromJudson in April, 2019. Had bought a 2019 Tahoe from Judson in April, 2019. Unfortunately, 8/14/20 a car ran a stop sign and hit me. Flipped my car so it was totaled. I call More

by SALLEN7015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judson Halbrooks
Sep 09, 2020 -

Edwards Chevrolet Downtown responded

Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. The Edwards Chevrolet Team

September 04, 2020

I have always had a bad impression of dealer service departments, but this one is much different. Those guys are great and do a great job. From Jonathon to Scott McKee to even the nice lady at the pay d More

by Jeremy.byers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cashier’s window...her name escapes me. , Craig Avant, Wade Ferguson, Scott Mckee
Sep 04, 2020 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Scott Jonathan and Benita, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

September 03, 2020

The service is good and the employees are very friendly and respectable. I wish that the wait time could be shorter., free car wash or wet down wipe off More

by KECIAJOHNSON43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Sep 04, 2020 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

September 02, 2020

ALL GREAT. NO COMPLAINTS.APPOINTMENT TIME WAS ON ALL GREAT. NO COMPLAINTS. APPOINTMENT TIME WAS ON TIME. DIDN'T HAVE TO WAIT VERY LONG. THE SERVICE WAS GREAT. SERVICE TOOK LESS TIME THAN I THO More

by DAVID.FORE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Sep 04, 2020 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

September 01, 2020

Wonderful experience from beginning to end. Upon arrival, I was greeted, felt welcomed and valued as a customer. The F&I Manager who helped me sign paperwork explained everything well and was very patient More

by JINCOMOTORS78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Phillips
Sep 01, 2020 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. Thanks again. ~ Marty Phillips, General Manager

September 01, 2020

Scott is friendly and knowledgeable. Going to Edwards Chevrolets service department assures me that my automobile will be kept in great condition for as long as possible. More

by C.LONG1625
Recommend Dealer
Yes
Employees Worked With
Scott Mckee
Sep 04, 2020 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Scott, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

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