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Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

December 19, 2022

friendly service. Johnathan is an exceptional considerate salesman. I will definitely send my friends to him for their car buying needs! More

by Carladriskell1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman
Dec 19, 2022 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Jonathan, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~ Mary Kay Graham, Customer Relations Manager

December 17, 2022

Great customer service was provided by the service department and repairs were completed in a timely manner More

by JLSHARPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Dec 19, 2022 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~ Mary Kay Graham, Customer Relations Manager

December 16, 2022

It needs a new look, I believe it will attract more customers. Also a larger selection of vehicles More

by RJRJWILLIAMS
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Burns
Dec 19, 2022 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~ Mary Kay Graham, Customer Relations Manager

December 15, 2022

This is a great dealership wouldn't take my car no where else everyone is so friendly More

by CHRISTINECURIER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Varner
Dec 16, 2022 -

Edwards Chevrolet Downtown responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, The Edwards Chevrolet Team

December 14, 2022

A 3 hour wait for an oil change is unacceptable. The first time I had my oil changed it was also three hours. This time I did have one new wiper blade installed and they "fixed" my backup light. I w More

by Precioussarey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not know his name
Dec 14, 2022 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

December 10, 2022

Its convenient service people are helpful, mechanics are skilled and I will definitely come back More

by john_mcdaniel11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Dec 13, 2022 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~ Mary Kay Graham, Customer Relations Manager

December 09, 2022

The staff was very friendly and extremely efficient. I app reacúñate their attention to detail More

by ROBERT.CARSON.HUFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Gary Varner, Jonathan Cushen
Dec 12, 2022 -

Edwards Chevrolet Downtown responded

Thank you for this amazing review, Robert! We really appreciate your business. Sincerely, The Edwards Chevrolet Team

December 08, 2022

Wendell was amazing! the customer service was outstanding! I would go back and buy another! More

by taylormgcrews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Gover
Dec 09, 2022 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Wendell, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~ Mary Kay Graham, Customer Relations Manager

December 08, 2022

Very friendly and accommodating! We had an appt to look at a specific vehicle and Mr Holman had the vehicle ready and waiting and even already had a route mapped out! Very kind and p More

by MRSPWGREENE1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joel finance dept , Jonathan Hollman
Dec 09, 2022 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Jonathan, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~ Mary Kay Graham, Customer Relations Manager

December 07, 2022

Whenever I needed my vehicle repaired or just an oil change Edward's chevrolet is the first place I think of that does an outstanding job More

by angelabunton2011@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Dec 09, 2022 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~ Mary Kay Graham, Customer Relations Manager

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