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Edwards Chevrolet Downtown

Birmingham, AL

4.6
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

February 03, 2021

The service was prompt, professionally done and cost was acceptable with no surprises. Craig gave me a detailed list of vehicle items that will require my attention by the nest visit. More

by JOHN.L.LANIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The female cashier was very helpful., Craig Avant
Feb 04, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Craig, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

February 02, 2021

Customer service is great. Craig is the best in the service department. Appointment time was right on time. I have never had my car serviced anywhere else. More

by Nannyboop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Feb 03, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Craig, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

January 31, 2021

I really enjoy my time with Edward Chey. Easy as pie to get serve with Edward Chevy.Very clean bldg. Mr. Holland was concerned with my comfort also. More

by Precious1966
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hollman
Feb 01, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Jonathan, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

January 31, 2021

Great overall experience from Ivan, the sales consultant to the finance department. No issues at all. Would highly recommend Ivan Miller for your car buying experience. And not to mention very professional. More

by TPURIFOY33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Miller
Feb 01, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Ivan, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

January 29, 2021

After truck wouldn't start on a Friday right before closing Jonathon made sure I was able to get my vehicle there before the doors.were locked after trying to help me get the vehicle started over the p More

by Jasonlz_2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Jan 29, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Jonathan, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

January 29, 2021

The service department did an outstanding job in helping me with my car. Great Job Well Done. Would send my family and friends there for there car needs More

by Htahunt6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Conley
Jan 29, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

January 28, 2021

The service was great no down time wrote it up and we were on our way Great to have a loaner car waiting for my wife More

by JCRUMLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Phillips, Craig Avant, Terrance Wray
Jan 28, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

January 27, 2021

Very dissatisfied with the work that was preformed on my truck felt that Edwards Chevrolet should have preformed the work without being charged since this was the third time to bring the truck for the same More

by The beast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nolan Conley
Jan 27, 2021 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

Jan 30, 2021 -

The beast responded

All you care about is getting your money regardless if the customer is satisfied or not and coming up with a bunch of lame excuses

January 23, 2021

Great Staff and experience all around!! Will definitely be back. Wendell is excellent to work with! Very happy with my purchase of a new Silverado More

by Tmd8000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell Gover, Craig Avant
Jan 25, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Wendell, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

January 20, 2021

Fantastic service, fantastic staff that make the entire process stress free. Second vehicle purchased there and would recommend them to anyone in the market for a new or used vehicle. More

by DWENSLEN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Phillips, George Campbell
Jan 22, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

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