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Edwards Chevrolet Downtown

Birmingham, AL

4.6
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

February 10, 2021

George did a great hob in showing me how all the features of my truck worked. He was very thorough and I know he truly cares about his job More

by AARON58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Campbell, Craig Avant
Feb 11, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting George, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

February 08, 2021

Enjoying the car. It frees up my time. I can be where I want to be in minutes & go where the buses don't go. Thx. More

by DONJEBRAME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Campbell
Feb 09, 2021 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. Thanks again. ~ Marty Phillips, General Manager

February 06, 2021

Not helpful at all. Never explained options. Written quote did not match verbal quote. Price to repair was ridiculously high. Would not return calls in a timely manner. You have seen the last of me. More

by Poorservice
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Avant
Feb 09, 2021 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

February 05, 2021

Fixed in less than 2 days. Friendly service. Would recommend over other places. Understood I only wanted what had to be fixed done and did not pressure fixing other parts More

by DNABORS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Feb 09, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

February 05, 2021

They helped me to get what I wanted in my price range. They worked with me and did not turn me away. They were friendly also. More

by SGARNER2001SG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Duke
Feb 09, 2021 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. Thanks again. ~ Marty Phillips, General Manager

February 04, 2021

I had my oil change I didn't have to wait long my technician was great he told me some added things things my car will need the next time it was service so I can know what to expect More

by Oliviawesley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dewey Allen, Jonathan Cushen
Feb 09, 2021 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

February 04, 2021

I have nothing bad to say— I received excellent service. They were very nice and were able to get my car fixed and back to me very quickly. Thank you! More

by ebruno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Jonathan Cushen
Feb 09, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

February 03, 2021

Friendly, courteous, professional. Treated me like family! They got my car in, fixed it, and returned it to me in a timely manner. Great crew! More

by SWDIVA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nolan Conley
Feb 04, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

February 03, 2021

Great service. I appreciate coming in and feeling as though people are honest about the cost and services needed. Whenever I leave my car there is no worries I know my car is in the best hands to be ser More

by Kita.yvonne1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Feb 04, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

February 03, 2021

Derek was pleasant to communicate with even though the vehicle was deemed a total loss and no repairs were warranted. He answered all my questions quite knowledgeable More

by thom3309
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek
Feb 04, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Derek, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

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