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Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

January 02, 2023

Very professional and personable. I appreciate Thaddeus for taking time and be patient. His willingness to provide the best customer experience will be the reason why I will be a retu More

by JUSTINHENDRICKSFA02
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thaddeus Cole
Jan 03, 2023 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Thad who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~ Mary Kay Graham, Customer Relations Manager

January 02, 2023

Edward Chevrolet has been around for years I have never did business with them before until I purchase my new Silverado the service was top tier been missing out for years More

by JAMESHOLSEY3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Campbell, Wendell Gover, Jonathan Hollman, Mike King, Thaddeus Cole, Craig Avant, Terrance Wray, Gary Varner, Jonathan Cushen, Ivan Miller
Jan 03, 2023 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. Thanks again. ~ Mary Kay Graham, Customer Relations Manager

January 01, 2023

Great service with great attention to detail. Took care of my needs and my vehicle More

by Scbhllc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin, Daniel , Craig Avant
Jan 03, 2023 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~ Mary Kay Graham, Customer Relations Manager

December 31, 2022

Verify professional helpful and had the repair completed in a timely manner. Im a repeat customer More

by STEVE6549
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellen, Gary Varner
Jan 03, 2023 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~ Mary Kay Graham, Customer Relations Manager

December 29, 2022

I think this dealership is very under handing making repairs to people car that the parts don't need to replace,I will not recommend this dealership to any I was quoted a price quoted a price and have t More

by jt8880327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Gary Varner, Jonathan Cushen
Dec 30, 2022 -

Edwards Chevrolet Downtown responded

I am not pleased to hear of the incident you described in this review. I want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, Mary Kay Graham, Customer Service Manager

December 27, 2022

Great service I make an appointment for 7am they take care of and usually my truck is serviced within the hour More

by jcmcclure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Dec 29, 2022 -

Edwards Chevrolet Downtown responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Edwards Chevrolet Team

December 24, 2022

The service at Edwards Chevrolet was excellent. Communication was excellent. Repaired my vehicle in a timely fashion. More

by b_shuk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Dec 27, 2022 -

Edwards Chevrolet Downtown responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Edwards Chevrolet Team

December 23, 2022

The service was excellent and I will recommend Edwards Chevrolet Downtown location to my family and friends. More

by carletteodom1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marty Phillips, Craig Avant, Gary Varner, Jonathan Cushen
Dec 23, 2022 -

Edwards Chevrolet Downtown responded

Thank you for this amazing review and recommendation! We really appreciate your business. Sincerely, The Edwards Chevrolet Team

December 23, 2022

Service was great and on time. Craig was very professional and kept me informed on repairs needed More

by sladescreven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Dec 27, 2022 -

Edwards Chevrolet Downtown responded

It is great to hear about your recent service experience. We will certainly pass on your feedback to our team as they will be happy to hear it! We look forward to working with you again in the future! Sincerely, The Edwards Chevrolet Team

December 22, 2022

I’ve purchased 3 new trucks in the past 3 years. I always receive prompt professional service without all the hassle that most car dealerships put you through. I purchased all 3 of the new trucks fr More

by MICHAEL.PARVIN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George Campbell
Dec 23, 2022 -

Edwards Chevrolet Downtown responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Edwards Chevrolet Team

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