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Edwards Chevrolet Downtown

Birmingham, AL

4.6
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

February 28, 2021

Mr. Gary was very courteous and professional. He got me taken care of in a timely manner. I would use Edward Chevrolet to service my car anytime. More

by ROSETTA47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Varner, Gary Varner
Mar 01, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Gary, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

February 27, 2021

The service team is the best I have ever experienced. They are so courteous and personable, and they always keep me posted on their progress. More

by DUTTON9166
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant, Scott Mckee, Roger Duke
Mar 01, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

February 26, 2021

Great people and great process. Helped me make the right decisions and get the car placed on insurance. Walked me through the price lists well. More

by DARUNIYYA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Campbell, Wendell Gover, Jonathan Hollman, Mike King, Thaddeus Cole, Scott Rackstraw, Judson Halbrooks
Feb 26, 2021 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. Thanks again. ~ Marty Phillips, General Manager

February 26, 2021

This is mr.and Mrs Willie James Rudolph wendell gover is outstanding sellsmen I have purchased 3 vehicles from I highly recommend him to anyone hes the best sellsmen Edward chevrolet have period More

by ESTRALEATA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wendell Gover
Mar 01, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Wendell, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

February 26, 2021

Nolan got me in quick and was super responsive about updating me. He also advised me about how important it was to monitor the fix, which was under warranty, so felt like it was all about great and hone More

by Scott
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nolan Conley
Mar 01, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Nolen, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

February 25, 2021

My rate is a zero!!! I wouldn’t recommend your service to anyone! I brought my truck in and you all quoted me a price from another truck y’all were working on that you claim was the same thing wrong with min More

by Bettymoody33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Craig Avant
Feb 25, 2021 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

February 25, 2021

Great, accommodating service. They went above and beyond to help me with an issue that arose from another dealership. I highly recommended this dealership due your service needs. More

by Cmarti9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Feb 26, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

February 24, 2021

Got home with truck and noticed the grill and front bumper had been hit... it was not like that when I walked the truck earlier in the morning....called dealership right away talked to the salesman..he More

by LANDERSON2908
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thaddeus Cole
Feb 24, 2021 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

February 23, 2021

I would like to thank Judson, Jim, John and the entire Edwards team for the outstanding buying experience. I truly appreciate your patience and efforts in making this a successful transaction. More

by Stefan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judson Halbrooks
Feb 24, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Judson, Jim and John, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

February 22, 2021

I was able to schedule an appointment for the next day when I called. Service was extremely fast. Service department was very friendly. great experience. More

by sehw72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Feb 22, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

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