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Edwards Chevrolet Downtown

Birmingham, AL

Overview
Reviews
4.5
2,347 Reviews
Call Dealership (205) 716-3330
View Awards

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

January 17, 2023

They let you know exactly what you need and all the things that you need and they have great tone of boys and great conversation I will always be there price just a little steep but it'll be okay 👍 More

by mojohnson391
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Report | Print
Jan 19, 2023 -

Edwards Chevrolet Downtown responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Edwards Chevrolet Team

January 16, 2023

Excellent service I received. And will tell my friends about my experience. I'm enjoying my new ride. More

by CLAIRESSAADAMS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thaddeus Cole
Report | Print
Jan 18, 2023 -

Edwards Chevrolet Downtown responded

Your kind words and fantastic review are greatly appreciated! We are elated to hear that our team was able to provide you with the pressure-free and knowledgeable service we strive to deliver to each of our guests. Thank you for spreading the word about your excellent experience; we look forward to working with you and your friends in the future! Sincerely, The Edwards Chevrolet Team

January 15, 2023

Great dealership with great customer service. Ellen Edwards is a great service adviser and always keeps you informed of the progress of service being done. More

by STEELY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellen Edwards
Report | Print
Jan 16, 2023 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Ellen, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~ Mary Kay Graham, Customer Relations Manager

January 14, 2023

Johnathan Holman is an awesome salesman. Our vehicle purchasing experience was wonderful !!! They are great!! More

by ELIZABETHWARE.EW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marty Phillips, Jonathan Hollman, Jonathan Cushen
Report | Print
Jan 16, 2023 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Jonathan, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~ Mary Kay Graham, Customer Relations Manager

January 14, 2023

Excellent experience George Cambell out did his self great great salesman . Brought the car to us no one does that now days made my wife feel like a super star . Ricky smith went above and beyond to tak More

by HEMITRK11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky smith , Daniel Martin ,, George Campbell
Report | Print
Jan 16, 2023 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~ Mary Kay Graham, Customer Relations Manager

January 14, 2023

Very nice , they really wanted to sell me a truck, other dealerships were not helpful! We fall done a great job. Would recommend Edwards to anyone who needs a vehicle. More

by Dandh3382
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wendell Gover, Terrance Wray
Report | Print
Jan 16, 2023 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~ Mary Kay Graham, Customer Relations Manager

January 13, 2023

Horrible customer service. No communication from them. I had to keep reaching out for an update on my vehicle and they weren’t polite. More

by HJLV
Recommend Dealer
No
Employees Worked With
Rick Smith
Report | Print
Jan 13, 2023 -

Edwards Chevrolet Downtown responded

The behavior you described does not align with our team's values, and I would sincerely appreciate the opportunity to learn more about your experience and address this situation as soon as possible. Please contact me at your earliest convenience. Sincerely, Mary Kay Graham, Customer Service Manager

January 10, 2023

They are very good at service job. My car is enjoyed being safe drive. Great service with great attention to detail. Took care of my needs and my vehicle More

by MEM58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Report | Print
Jan 12, 2023 -

Edwards Chevrolet Downtown responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Edwards Chevrolet Team

January 08, 2023

I’m really enjoying my encore and thank you VERY MUCH to Mr. Rodney Burnes More

by TREVINO.LIZZA22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodney Burnes
Report | Print
Jan 10, 2023 -

Edwards Chevrolet Downtown responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Edwards Chevrolet Team

January 08, 2023

Extremely pleased with the service received. Rick took really good care of me and my repair was completed a day ahead of schedule. Would highly recommend to anyone with a GM vehicle. More

by Anonymous131313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Report | Print
Jan 10, 2023 -

Edwards Chevrolet Downtown responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership. Take care and have a great day. Sincerely, The Edwards Chevrolet Team

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