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Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

May 31, 2021

Judson did a great job! Great service and communication. Will be buying more vehicles from him. He even delivered it to me on a weekend. More

by Kscarter12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Judson Halbrooks
Jun 02, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Judson, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

May 27, 2021

Edward’s Chevrolet has always been very professional and timely when it comes to service. Very thorough and they explain each step of the way. More

by dandjb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Jun 02, 2021 -

Edwards Chevrolet Downtown responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! The Edwards Chevrolet Team

May 26, 2021

Great dealership with customer service and team members who work to find what you are looking for at the best deal. Highly recommend! This dealership really goes the extra mile and that is why I will be b More

by KPBOBO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thaddeus Cole, Terrance Wray, Scott Rackstraw
May 26, 2021 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. Thanks again. ~ Marty Phillips, General Manager

May 25, 2021

Easy drop off and pick up. Guys did everything I asked. My only issue was the pricing on fixing my air. I was prepared to spend $800 or so on it and they wanted to charge $1600. That seemed outrageous to m More

by Trippmanotis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
May 26, 2021 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

May 25, 2021

Jim and Wendell were both excellent. Top shelf from start to finish. Could not have asked for a better buying experience. I will recommend Edwards Chevrolet to all of my friends and family. More

by Chris Hadder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Scott, Wendell Gover
May 25, 2021 -

Chris Hadder responded

The staff at Edwards did a fantastic job from start to finish. Easy and hassle feee buying process. Special thanks to Jim Scott and Wendell Gover for going the extra mile and taking care of every detail.

May 25, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Jim and Wendell, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

May 25, 2021

I was there for a recall on my car. I would imagine it went well, however I'm not a mechanic. Jonathan and Dewanna were friendly. More

by KIMBERLY.C.CHATMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dewanna , Jonathan Hollman, Terrance Wray, Jonathan Cushen
May 26, 2021 -

Edwards Chevrolet Downtown responded

Hi there, thank you; we appreciate your feedback! We sincerely value your business and look forward to your next visit. Thanks again. ~Marty Phillips, General Manager

May 24, 2021

I have used Edwards Chevrolet service department for the last 2 years always have been greeted with friendly and helpful service also have received great professional advice. More

by ANTHONYWELDON88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
May 24, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

May 23, 2021

I am VERY much so satisfied with the level of customer service received at this dealership. The entire staff is nothing short of amazing and the salesman that I have there are no words for how appreciativ More

by KTCO.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike King, Don Lyles
May 24, 2021 -

Edwards Chevrolet Downtown responded

Hello, thank you for your kind words and this wonderful review! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle. Thanks again. ~ Marty Phillips, General Manager

May 23, 2021

We had a great experience. George delivered our new Silverado truck to our home it was so easy. George is family to us. This is our 8th vehicle we have purchased from George at Edwards Chevrolet. More

by PRESCOTTFOODMARKET
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Campbell
May 24, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting George, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

May 23, 2021

No reflection on the dealers this is about the body shop only. There’s a lack of communication from the body shop and work services is very poor bumper is not connected to the car. More

by Tab
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
All body shop employees , Marty Phillips
May 24, 2021 -

Edwards Chevrolet Downtown responded

Tab, we appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Marty Phillips, General Manager, 205.716.3323

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