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Edwards Chevrolet Downtown

Birmingham, AL

4.5
2,347 Reviews

1400 3rd Ave North

Birmingham, AL

35203

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Showing 2,347 reviews

June 04, 2021

Mr. Avant was nice and attentive to the issue I was having with my brakes. He also made sure I was notified of any problems that were found. Everyone in the service area were nice as well. More

by J.ASKEW85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Jun 09, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Craig, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

June 04, 2021

It was quick and to the point. The parking space was slightly compact and close to the road. Aside from that, it was all good. More

by JTF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms. Tanya
Jun 09, 2021 -

Edwards Chevrolet Downtown responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! ~Marty Phillips, General Manager

June 03, 2021

Graig is a very good representation of Edwards Chevrolet he cares about his customer's and will call if there are other issues with your car that he feels important for your safety. More

by VICKIE8592
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Jun 04, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Craig, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

June 03, 2021

Excellent experience from the time I drove into shop until I drove out. Appreciated the good service by Craig Avant and Mr. Danny (shuttle service). More

by SYDarby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Avant
Jun 04, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting Craig and Danny, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

June 03, 2021

Service advisor wasn’t all that great, I had to call and check up and see how the repairs where going, but they got the truck finished up quick! I would recommend anyone to this location. More

by Wilsongutter3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Cushen
Jun 04, 2021 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

June 03, 2021

Service to vehicle was completed and without a long delay allowing me to continue with my already busy day. I will be happy to recommend More

by AVPERRIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike King
Jun 04, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

June 02, 2021

The service was great and George Campbell went above and beyond to make our experience pleasant. I will return for my next vehicle purchase. Everyone was so pleasant. More

by MEANS8799
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John in financing was wonderful., George Campbell
Jun 03, 2021 -

Edwards Chevrolet Downtown responded

Hi, we're happy you found our staff to be so supportive during your experience here at Edwards Chevrolet Downtown. Thanks for highlighting George, who helped make this such a great experience! Your complete satisfaction is important to us, so we want to sincerely thank you for choosing Edwards Chevrolet Downtown and we hope to see you again soon! ~Marty Phillips, General Manager

June 02, 2021

My husband had our vehicle serviced here. Everyone was nice and friendly. The service department was great. Thank you, Gary. We will return for any of our service needs. More

by MEANS8799
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Varner
Jun 03, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

June 01, 2021

I had an appointment ; but the service guy Craig didn’t want to wait on me. He got mad and didn’t replace recall airbag More

by cwall2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Craig Avant
Jun 01, 2021 -

Edwards Chevrolet Downtown responded

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact me at (205) 716-3246 to discuss your concerns, as your satisfaction is of utmost importance to us. Thanks again. ~Mary Kay Graham, Customer Relations Manager

June 01, 2021

I I I I I I I I I I I I I I I I I I I I I think they did great. More

by Mrlepore
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marty Phillips, Jonathan Cushen
Jun 02, 2021 -

Edwards Chevrolet Downtown responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Edwards Chevrolet Downtown! We sincerely value your business and look forward to your next visit! ~Marty Phillips, General Manager

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